ABOUT US

Our Mission

To be the most innovative and respected voice and data solutions provider in the Northwest by continuously delivering new technology, excellence in service, and providing competitive advantages with increased profits to our business partners for a fixed price.

Company Profile

Gary Gonzalez, Chuck Whiteley, and Dennis Poulin founded the company in 2001 as Best Tel with a combined experience of over 50 years in the telecom industry.  With that, they decided to bring even greater resources to the company and made the decision to become a member of Technology Assurance Group (TAG), an international organization that provides the competitive advantages necessary to propel unified communications companies to regional dominance.

In 2002, the three purchased Americom’s Portland, Oregon office, along with a solid base in Washington, expanding their footprint in the Pacific Northwest and adding more technical expertise to their team. 

In 2004, Tamara Gonzalez joined the ownership team after nine years experience in the industry with a background in consulting, sales and training.  After Dennis retired in 2009, Gary, Chuck and Tamara decided it was time for a name change.  In response to the ever-evolving world of technology, the three renamed the company TouchPoint Networks to reflect its transition into the world of unified communications.  

Strength of Products
Over the last several years, TouchPoint Networks has added numerous technologies to its repertoire of solutions above and beyond IP telephony like data networking, cloud services, video surveillance, video conferencing, and wireless nurse call systems.  TouchPoint Networks truly represents the company’s ability to be the all encompassing technology provider for their customers. “Throughout the years, we’ve learned that our customers appreciate our proactive approach to solving problems and expanding our expertise into these new areas,” said company President Gary Gonzalez.  

Understanding Your Business
Going beyond the expectation of simply delivering a top-notch product, TouchPoint Networks prides itself on eliminating the two risks of technology, obsolescence and cost, for its customers, and tailoring their solutions to increase their profitability and provide them with a competitive advantage.  Our team is diligent in understanding its customers’ strategic business goals in order to maximize the client’s revenues and provide cost savings at the same time.  We help your organization become more productive by leveraging the right technology for your business.

Superior Service
“We believe in investing in individuals who continue to educate themselves on the latest in technology,” commented Gary Gonzalez, President at TouchPoint Networks. “We have the strongest team in the marketplace and we attribute a large portion of our success to having professionals that truly understand the underlying technology.

Your Partner Today and Into the Future.
As the world of telecommunications evolves TouchPoint Networks will lead the way, remaining at the forefront of technology so we can continue to provide you with innovative and affordable solutions that will keep you competitive today and into the future.

Testimonials
I have worked with TouchPoint for many years and find that their people are so responsive to our company's unique needs. Tadiran has been used at the Pacific Power Control Center since 1990. It is a 24 hour everyday operation, so it is never "easy" to make major upgrades or changes. TouchPoint really does have the best people and should use the word SERVICE in their mission statement!
- Dave Corson
Portland, Oregon

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