TouchPoint Networks

TouchPoint Networks Blog

Work Smarter and Get More Done with Unified Communications

November 13th, 2012 by admin

Unified Communication solutions provide a number of impressive benefits which increase productivity in many types of businesses. Here is a feature-rich example from one of the manufacturers we represent, NEC, on how Unified Communications can help you work smarter and get things done smoothly and efficiently....
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5 Ways SIP Technology Advances Your Business

November 8th, 2012 by admin

If you are still using traditional phone lines, like PRI circuits or analog CO (central office) lines, you need to take a look at the advantages of SIP and what it can do for your business before your competitors do!  Here's a look at all the things SIP can do: 1.  Lower telephony costs and gain a rapid...
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New Business Phones Can Provide Substantial Tax Benefits

November 6th, 2012 by admin

Acquire New Equipment/Software Before The End Of 2012 And Uncle Sam Makes The First 14 Payments For You!* There are only two months left in the year to take advantage of the tax benefits offered to small and mid-sized businesses with Internal Revenue Code (IRC) Section 179.  The tax benefit targets...
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5 Questions to Ask When Looking For a New Business Phone System

October 26th, 2012 by admin

You may be thinking it is time to purchase a new business phone system, but you’re not sure what to look for when evaluating different manufacturers and vendors. We've compiled a brief list of questions to get you started. Does the system support Session Initiation Protocol (SIP)? SIP is one of...
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Have You Tested Your Data Backup Lately?

October 19th, 2012 by admin

Is your company still sending a USB drive home with a staff member to occasionally backup your server?  How much business would you lose if your data was unrecoverable, and what kind of productivity would be lost in staff hours in trying to get the data back? Businesses of all sizes think of backup...
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Challenges of VoIP and How to Overcome Them

October 9th, 2012 by admin

Have you felt like throwing your phone across the desk?!  We recently attended a trade show and met a surprising number of IT managers and business owners who probably at one time did want to chuck their phone! They had recently adopted VoIP in their business but were not happy with the implementation....
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Why Record Calls and How To Select the Right Recording Solution

September 12th, 2012 by admin

The importance of recording calls has grown in leaps and bounds during the last 4-5 years. The need for call recording has become very broad and includes quality monitoring, training, compliance, regulations, proof of call, liability recording, security and much more. Once a luxury that only enterprises...
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Try Desktop Integration on a NEC IP Phone System for Free!

June 28th, 2012 by admin

Have you been considering a new phone system, but don't want to spend the additional money it takes to integrate your computers to your system?  Or are you not sure if Unified Communications (UC) can boost productivity in your business?  NEC has announced the UNIVERGE SV8100 as a UC-ready system out...
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Gain a Competitive Advantage with Unified Communications (UC)

June 8th, 2012 by admin

Isn't everyone in this day and age looking for ways to increase efficiency and reduce costs? Look no further because Unified Communications  is all about enhancing your company’s ability to communicate more rapidly and effectively, and in doing so, making your employees more responsive and productive,...
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We are Excited about the new Polycom Touchscreen Desk Phone!

May 31st, 2012 by admin

Desktop Phone Meets Smartphone!  Polycom has come out with a new business phone called the VVX500.  What makes us so excited about this phone? It's time saving efficiency!  And of course the cool factor.  Check it out: Experience modern simplified navigation with a color touchscreen display. See,...
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How Network Performance Affects VoIP

May 18th, 2012 by admin

Companies today are increasingly replacing their traditional business phone system and implementing VoIP.  VoIP reduces costs and increases business efficiency and productivity. Yet so many companies we have talked to who have implemented VoIP with other providers are having problems with their voice...
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Wireless Infrastructure and Mobility Solutions

April 4th, 2012 by admin

We are living in an increasingly wireless world. Wireless networks are expanding throughout the globe, linking people thousands of miles away, and providing instant on-demand services for people who want them. Businesses are constantly looking for new solutions for wireless business mobility, and new...
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What is Cloud Communications and what are the Benefits

March 6th, 2012 by admin

In this current climate of economic uncertainty, your business is probably looking to save money everywhere it can. One option that's currently growing in popularity among small- and medium-sized enterprises is to use "The Cloud" to move their communication systems offsite, merging their phone and Internet...
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7 Factors To Consider When Evaluating Phone System Vendors

February 22nd, 2012 by admin

When you are in business you need to go over every expense with a fine-tooth comb. This is especially true of your vendors for communications. You need to be working with a vendor who is more than just a service provider; your phone system vendor needs to be your partner in making your phone system their...
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Key Differences Between a Hosted PBX and a Premise-Based Phone System

February 13th, 2012 by admin

Is your business considering a new phone system?  Have you heard of hosted PBX service or Virtual PBX's?  The trend today for many companies is to consider going with a Hosted VoIP solution rather than purchasing a traditional premise-based phone system.  But you may be asking yourself what are the differences?...
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Striving for a Green Phone System and Business Sustainability

January 31st, 2012 by admin

By now you know going green is good for the environment and you probably have taken steps in your personal life to be more green, but have you ever thought about applying those principles to your business technology and communication systems? More and more businesses are considering going green for...
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8 Benefits of Unified Communications that Enhance Your Business

January 13th, 2012 by admin

Are you considering implementing a Unified Communications Platform in your business? Here is a list of potential business benefits that may cost justify the expense of implementation: Reduced Telecom Expenses - Many Unified Communications Platforms can connect to SIP Trunks which can streamline your...
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