TouchPoint Networks

TouchPoint Networks Blog

Become More Mobile with TouchPoint Networks

November 29th, 2018 by admin

More and more businesses are going mobile. Technology is rapidly changing and many companies along with their employees are no longer in one place, so you need a phone system with excellent mobile technology for all of your business needs. TouchPoint Networks offers superior service in mobile, phone,...
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Posted in: Products & Services,

Keeping an Eye on Your Business

July 23rd, 2018 by admin

Hiring ‘round the clock security guards can be an expensive drain on resources that you could be investing into your growth! With our Video Surveillance solutions we can help you save money while protecting your business. Whether you are trying to watch floor space or keep a close eye on a register,...
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Posted in: Products & Services,

Are You Ready for a Disaster?

June 25th, 2018 by admin

Unfortunately, one of our customers recently suffered a huge business loss after a fire caused their building to collapse over a weekend. Situations like these remind all of us how important it is to have a business continuity and disaster recovery plan in place BEFORE these kinds of things happen....
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Posted in: Products & Services,

Building a Good IT Network

September 7th, 2017 by admin

It's very easy to forget how much infrastructure is required to support our increasing dependence on technology. Modern businesses require fast, reliable internet connections, secure IT systems, larger storage solutions, and applications to support most every aspect of their work. Behind the scenes,...
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Posted in: Products & Services,

Our Levels of Managed IT Support

August 1st, 2017 by admin

When you work with TouchPoint Networks, you can pick the level of support you need! Whether you want some additional help for your current IT team or if you’re looking to outsource all IT assistance – we’re here to help. We offer several levels of support to suit your needs, all focused on helping you...
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Posted in: Products & Services,

Why You Should Switch to Managed IT

June 29th, 2017 by admin

The need for an integrated, properly managed system is growing exponentially. Team members aren't just working from one desk, using a stationary desktop and basic internet connection. They expect and need to connect from anywhere in the office, as well as from home or while traveling. With TouchPoint's...
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Posted in: Products & Services,

Speeding up Communications

May 9th, 2017 by admin

It keeps on ringing, but Janice in Accounting just isn't picking up the phone. You leave a voicemail. Later, while you're in a meeting, Janet calls you back and leaves a voicemail. You both end up playing phone tag for most of the day, having to listen to your voicemail each time and generally wasting...
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Posted in: Products & Services,

Your Partner in Cyber Security

March 8th, 2017 by admin

No matter what type of business you're running, these days everyone is using wireless and LAN networks, applications, data servers, websites, and a range of communication tools that are often integrated with online services. But the average person doesn't know much about how to protect these different...
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Posted in: Products & Services, Cyber Security,

Offering Hosted Cloud Solutions

February 8th, 2017 by admin

One of the areas we will be focusing on in 2017 is educating our customers on the benefits of hosted voice and Workspace as a Service (WaaS). Through our cloud services, you can enjoy full mobility and flexibility to work from anywhere, anytime with a simplified IT system! Does that mean you'll have...
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Posted in: Products & Services,

Current Technology Assurance Program and Assessments

January 10th, 2017 by admin

Here at TouchPoint, we have developed a strategy for optimizing our customer's IT support to ensure convenience and efficiency. In addition to our Current Technology Assurance Program (CTAP), we believe in helping the customer to assess their technology stance and needs: What do you have already?...
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Posted in: Products & Services,

Keep your Business Safer

December 6th, 2016 by admin

The world can be a dangerous place. Ensuring the safety of your employees, customers, assets, and business locations is part of your responsibility as the business owner. We can help make your job easier with our video surveillance services customized to your particular needs. Our Touch Point consultants...
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Posted in: Products & Services,

Partners

September 15th, 2016 by admin

With our multiple partnerships, you won't have to settle for an okay telecommunications solution. We work hard to get you in touch with the best solutions out there. Whether it be unified communications, disaster recovery, video surveillance, managed IT. These are just a few of the solutions we offer....
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Posted in: Products & Services,

Need an IT Support System that is Flexible and Diligent?

June 11th, 2016 by admin

 Our 4 service levels of support provide you with the tools you need to build the remotely managed IT team of your dreams. Each consecutive service level boosts the services available to your business. For example, if monitoring isn't enough, you can upgrade to Level 2 which includes remediation of the...
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Posted in: Products & Services,

Making the Right Choice for Your Technology Partner

May 19th, 2016 by admin

Who is running your IT? A friend of a friend? A family member of an employee? A neighbor who "knows computers"? Back when you started your company, it may have seemed like a bargain to have your IT run by someone you already knew. But as your business grows, you can quickly outgrow your original IT setup,...
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Posted in: Uncategorized, Press Release, Products & Services,

IT Networking and Support

April 5th, 2016 by admin

Nowadays we are seeing Voice, Data, Video, and a host of other applications all converging into one integrated network. In order to ensure that your system continually operates smoothly and efficiently, this network must be maintained. TouchPoint is here to make the maintenance of your network simple....
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Posted in: Products & Services,

Managed IT

March 3rd, 2016 by admin

In business today, having a reliable data network is crucial. In addition, integrating your data, voice, and video can greatly impact corporate productivity. Multiple locations can be linked as one network, and people can work from home or on the road as if they were in the office. While these types...
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Posted in: Products & Services,

Is Your Business Protected Against Network Threats?

January 20th, 2016 by admin

Network threats can come at any time and from anywhere. To seize them before they take you down, you need a network security solution that is at the top of its game. ​TouchPoint provides the industry's smartest, fastest and most potent ​network security ​solution, WatchGuard​. ​Since security technologies...
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Posted in: Products & Services,

Disaster Recovery

December 10th, 2015 by admin

Since winter is here, it is important to have a disaster recovery plan in place to protect your business from snow, ice, rain and floods, or even simple equipment failure. When a disaster strikes, having a plan and being able to put it into immediate action can mean the difference between staying open...
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Posted in: Products & Services,

Dedicated to Solving Crimes Against Wildlife

October 7th, 2015 by admin

TouchPoint recently installed a brand new NEC SV9100 phone system with the Unified Communications suite for U.S. Fish & Wildlife. The U.S. Fish & Wildlife Service Forensics Laboratory is the only lab in the world dedicated to solving crimes against wildlife. TouchPoint is glad to be apart of their...
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Posted in: Products & Services,

Skype vs. TouchPoint Video

April 7th, 2015 by admin

Everyone has heard the question, “Why Not Skype?” when evaluating video conferencing solutions. While Skype is an excellent tool for one-on-one consumer video, it is a poor solution for businesses that require frequent and secure video communication, low-bandwidth and interoperability. That’s why TouchPoint...
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Posted in: Products & Services,

Zultys Cloud Services

February 3rd, 2015 by admin

Get all of the benefits and features of a premise-based phone system with Unified Communications and Mobility without the expensive hardware. Through Touch Point Networks' partnership with Zultys, we can provide you with Zultys Cloud Services! With Zultys Cloud Services, you get a fully-hosted telephone...
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Posted in: Products & Services,

Service and Support

December 22nd, 2014 by admin

At TouchPoint we understand that each customer has unique telecommunications requirements, and we have developed a way to respond to those requirements quickly and effectively. Our technical staff undergoes rigorous factory training from a select group of manufacturers, and is kept constantly up-to-date...
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Posted in: Products & Services,

VMWare Rescues Your Business after a Disaster

November 24th, 2014 by admin

As we head into winter, the weather is only going to get rougher. Unexpected storms can knock out power and disable servers without any notice. Fortunately, we have a solution that can keep you operational through any disaster. With a new Unified Communications platform, your business can take advantage...
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Posted in: Products & Services,

Make Us Part of Your Winning Strategy

September 9th, 2014 by admin

Fall has arrived! School is in session, and the football season is in full swing. Now is the time to put strategies into action and watch them play out in the real world. With all the rapid changes in the information technology industry, does your business have what it takes to keep up and stay competitive?...
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Posted in: Products & Services,

Video Conferencing

August 14th, 2014 by admin

Cloud video services can eliminate the expense of buying and upgrading your video equipment. It could also improve engagement with your remote and mobile workforce. Delivered via Video-as-a- Service, our cloud video services enable simple, affordable and scalable video conferencing on any network,...
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Posted in: Products & Services,

Giving Back to Our Community

July 17th, 2014 by admin

We've recently implemented Zultys for two legal non-profits in Portland to help them better serve low-income clients throughout Oregon. These organizations will save money, and also be more productive and efficient. Additional software that's included with the system, Media Exchange Interface for End...
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Posted in: Products & Services,

Cloud Video Conferencing

May 22nd, 2014 by admin

TouchPoint is now providing cloud video conferencing! Our cloud video conferencing technology enables end users to cost effectively collaborate via video with standard HD conference room systems, desktops/laptops, web browsers, tablets and smartphones. The interoperable cloud video service requires zero...
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Posted in: Products & Services,

Video-as-a-Service

April 14th, 2014 by admin

Would you like to eliminate the expense of buying and upgrading your video equipment? How about improving engagement with your remote and mobile workforce? Let's talk cloud video services and what it means for your business. With TouchPoint cloud video services, companies can forget about the infrastructure...
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Posted in: Products & Services,

Hosted Telephone Systems Without the "Big Box" Price

February 17th, 2014 by admin

At TouchPoint, we have more than one option for hosted solutions, and we customize them to your needs. As a SkyTalk Plus authorized agent, we're able to offer our clients hosted telephone systems without the "Big Box" price, eliminating the complexity and unpredictable costs associated with hardware-based...
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Posted in: Products & Services,

Customer Relationship Management solutions through Zultys

December 16th, 2013 by admin

Through our partnership with Zultys, Touch Point is pleased to offer solutions that integrate with a wide range of Customer Relationship Management (CRM) and third-party applications. With Zultys Outlook Communicator, your Zultys IP phone system can be closely integrated with Microsoft Outlook. You...
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Posted in: Products & Services,

Systems for Grand Central Bakery

October 8th, 2013 by admin

We are in the process of implementing a system for the Grand Central Bakery as well as networking their retail bakeries in Portland and Seattle. They chose the solution because they could cluster the system and provide disaster recovery in both Seattle and Portland, and call any of their bakeries by...
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Posted in: News, Partner Plan, Products & Services, Profit, Success Story, Testimonial,

Aeonix Unified Communications and Collaboration Solution

September 23rd, 2013 by admin

Do you need a Unified Communications and Collaboration solution that consolidates disparate business applications into a single powerful platform? Through TouchPoint Networks's partnership with Tadiran Telecom, we can offer you a solution called Aeonix. Aeonix delivers powerful, flexible, and adaptable...
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Posted in: News, Products & Services,

Managed Print Solution

August 23rd, 2013 by admin

Are you considering a managed print solution? First, what is a managed print solution and how will it benefit you? An MPS is the active management and optimization of document output devices and related business processes. Essentially, they are like highly profitable partner plans for document output...
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Posted in: Managed Print Solution, Partner Plan, Products & Services, Profit,

What can Managed Services do for You?

May 29th, 2013 by admin

In today's hectic business world you need solutions that help you accomplish more in less time. Our experts at TouchPoint Networks will assist you in creating competitive advantage and increased profitability through the implementation of new technology including telecommunications, phone systems, and...
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Posted in: Products & Services,