TouchPoint Networks Blog Articles

Try Desktop Integration on a NEC IP Phone System for Free!

June 28th, 2012 by admin

Have you been considering a new phone system, but don't want to spend the additional money it takes to integrate your computers to your system?  Or are you not sure if Unified Communications (UC) can boost productivity in your business?  NEC has announced the UNIVERGE SV8100 as a UC-ready system out of the box!  NEC will now be including 4 free UC Desktop Client seats with every UNIVERGE SV8100 Communication Server purchased during their promotion.

What will desktop integration do for you?  Here a just a few of the business benefits:

  • Capability to see Presence - End users can indicate their current “communications status” to others -- whether or not they are available to communicate, and if so, how they would prefer to be communicated with (for example, “I’m available after 10:00 by email only”)
  • Instant Messaging feature can be incorporated into your business phone system (or IM) for quick communication
  • CRM Integration - Integrate the phone system with Outlook, ACT! or Salesforce.com for quick dialing to increase efficiency and screen pops so that customers can be handled quickly with personalized service.
  • Mobility - Be reached without giving out your cell number or having customers hang up and dial another number!

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