TouchPoint Networks

TouchPoint Networks Blog

Making the Right Choice for Your Technology Partner

May 19th, 2016 by admin

Who is running your IT? A friend of a friend? A family member of an employee? A neighbor who "knows computers"? Back when you started your company, it may have seemed like a bargain to have your IT run by someone you already knew. But as your business grows, you can quickly outgrow your original IT setup,...
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Posted in: Uncategorized, Press Release, Products & Services,

Peace of Mind Using Cyber Security

November 12th, 2015 by admin

As a leading provider of unified communications, we are launching an awareness campaign on recent advancements in cyber security. As technology has become even more central to business operations, hackers have grown in proficiency and are posing several new threats to business owners. TouchPoint Networks...
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Posted in: Uncategorized,

Is Your Business Ready in the Event that Disaster Strikes?

May 19th, 2015 by admin

Your phone system is lifeblood of your business. From the humble beginnings of starting your business from your personal cell phone to the phone system that powers your business currently, businesses rely on their phone systems to keep in touch with their clients and address their needs. However, what...
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Posted in: Uncategorized,

Mobile Device Management Program

July 24th, 2013 by admin

TouchPoint Networks has recently launched a Mobile Device Management Program to monitor and security devices that are attached to customer networks. With the proliferation of Smartphones and tablets in today's business world, companies need a way to monitor and secure mobile devices that enter their...
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Posted in: Uncategorized,

Our Mission!

June 25th, 2013 by admin

Our mission is to be the most innovative and respected voice and data solutions provider in the Northwest by continuously delivering new technology, excellence in service, and providing competitive advantages with increased profits to our business partners for a fixed price. We go beyond the expectation...
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Posted in: Uncategorized,

Current Technology Assurance Plan (C-TAP)

May 2nd, 2013 by admin

Making the right investment decision is critical, especially in challenging economic times. It can mean life or death for a business. We understand these risks and have a unique solution known as the Current Technology Assurance Plan (C-TAP) to overcome them. C-TAP is designed to increase an organization’s...
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Posted in: Uncategorized,

Desktop Optimization Center

April 3rd, 2013 by admin

We have launched a Desktop Optimization Center (DOC) in order to jumpstart our customers’ productivity. Many businesses are making the move to DOCs in order to reduce the amount of employee downtime on common technical issues and streamline operations. Our DOC constantly monitors and helps to improve...
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Posted in: Uncategorized,

Work Smarter and Get More Done with Unified Communications

November 13th, 2012 by admin

Unified Communication solutions provide a number of impressive benefits which increase productivity in many types of businesses. Here is a feature-rich example from one of the manufacturers we represent, NEC, on how Unified Communications can help you work smarter and get things done smoothly and efficiently....
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Posted in: Uncategorized,

5 Ways SIP Technology Advances Your Business

November 8th, 2012 by admin

If you are still using traditional phone lines, like PRI circuits or analog CO (central office) lines, you need to take a look at the advantages of SIP and what it can do for your business before your competitors do!  Here's a look at all the things SIP can do: 1.  Lower telephony costs and gain a rapid...
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New Business Phones Can Provide Substantial Tax Benefits

November 6th, 2012 by admin

Acquire New Equipment/Software Before The End Of 2012 And Uncle Sam Makes The First 14 Payments For You!* There are only two months left in the year to take advantage of the tax benefits offered to small and mid-sized businesses with Internal Revenue Code (IRC) Section 179.  The tax benefit targets...
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Posted in: Uncategorized,

5 Questions to Ask When Looking For a New Business Phone System

October 26th, 2012 by admin

You may be thinking it is time to purchase a new business phone system, but you’re not sure what to look for when evaluating different manufacturers and vendors. We've compiled a brief list of questions to get you started. Does the system support Session Initiation Protocol (SIP)? SIP is one of...
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Posted in: Uncategorized,

Have You Tested Your Data Backup Lately?

October 19th, 2012 by admin

Is your company still sending a USB drive home with a staff member to occasionally backup your server?  How much business would you lose if your data was unrecoverable, and what kind of productivity would be lost in staff hours in trying to get the data back? Businesses of all sizes think of backup...
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Posted in: Uncategorized,

Challenges of VoIP and How to Overcome Them

October 9th, 2012 by admin

Have you felt like throwing your phone across the desk?!  We recently attended a trade show and met a surprising number of IT managers and business owners who probably at one time did want to chuck their phone! They had recently adopted VoIP in their business but were not happy with the implementation....
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Posted in: Uncategorized,

Why Record Calls and How To Select the Right Recording Solution

September 12th, 2012 by admin

The importance of recording calls has grown in leaps and bounds during the last 4-5 years. The need for call recording has become very broad and includes quality monitoring, training, compliance, regulations, proof of call, liability recording, security and much more. Once a luxury that only enterprises...
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Posted in: Uncategorized,

Try Desktop Integration on a NEC IP Phone System for Free!

June 28th, 2012 by admin

Have you been considering a new phone system, but don't want to spend the additional money it takes to integrate your computers to your system?  Or are you not sure if Unified Communications (UC) can boost productivity in your business?  NEC has announced the UNIVERGE SV8100 as a UC-ready system out...
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Posted in: Uncategorized,

Gain a Competitive Advantage with Unified Communications (UC)

June 8th, 2012 by admin

Isn't everyone in this day and age looking for ways to increase efficiency and reduce costs? Look no further because Unified Communications  is all about enhancing your company’s ability to communicate more rapidly and effectively, and in doing so, making your employees more responsive and productive,...
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Posted in: Uncategorized,

We are Excited about the new Polycom Touchscreen Desk Phone!

May 31st, 2012 by admin

Desktop Phone Meets Smartphone!  Polycom has come out with a new business phone called the VVX500.  What makes us so excited about this phone? It's time saving efficiency!  And of course the cool factor.  Check it out: Experience modern simplified navigation with a color touchscreen display. See,...
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Posted in: Uncategorized,

How Network Performance Affects VoIP

May 18th, 2012 by admin

Companies today are increasingly replacing their traditional business phone system and implementing VoIP.  VoIP reduces costs and increases business efficiency and productivity. Yet so many companies we have talked to who have implemented VoIP with other providers are having problems with their voice...
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Posted in: Uncategorized,

Wireless Infrastructure and Mobility Solutions

April 4th, 2012 by admin

We are living in an increasingly wireless world. Wireless networks are expanding throughout the globe, linking people thousands of miles away, and providing instant on-demand services for people who want them. Businesses are constantly looking for new solutions for wireless business mobility, and new...
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Posted in: Uncategorized,

What is Cloud Communications and what are the Benefits

March 6th, 2012 by admin

In this current climate of economic uncertainty, your business is probably looking to save money everywhere it can. One option that's currently growing in popularity among small- and medium-sized enterprises is to use "The Cloud" to move their communication systems offsite, merging their phone and Internet...
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Posted in: Uncategorized,

7 Factors To Consider When Evaluating Phone System Vendors

February 22nd, 2012 by admin

When you are in business you need to go over every expense with a fine-tooth comb. This is especially true of your vendors for communications. You need to be working with a vendor who is more than just a service provider; your phone system vendor needs to be your partner in making your phone system their...
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Posted in: Uncategorized,

Key Differences Between a Hosted PBX and a Premise-Based Phone System

February 13th, 2012 by admin

Is your business considering a new phone system?  Have you heard of hosted PBX service or Virtual PBX's?  The trend today for many companies is to consider going with a Hosted VoIP solution rather than purchasing a traditional premise-based phone system.  But you may be asking yourself what are the differences?...
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Striving for a Green Phone System and Business Sustainability

January 31st, 2012 by admin

By now you know going green is good for the environment and you probably have taken steps in your personal life to be more green, but have you ever thought about applying those principles to your business technology and communication systems? More and more businesses are considering going green for...
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8 Benefits of Unified Communications that Enhance Your Business

January 13th, 2012 by admin

Are you considering implementing a Unified Communications Platform in your business? Here is a list of potential business benefits that may cost justify the expense of implementation: Reduced Telecom Expenses - Many Unified Communications Platforms can connect to SIP Trunks which can streamline your...
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TouchPoint Sponsored Southern Oregon Turkey Trot a Huge Success!

December 12th, 2011 by admin

And the numbers are in!  This year's Southern Oregon Turkey Trot, of which TouchPoint Networks is a major sponsor, had a record turnout!   There were over 1,000 runners, volunteers, and spectators, including our very own Chuck Whiteley.  Chuck who you will typically find out and about talking business...
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Posted in: Uncategorized,

Dialing a 9 or a 1? You Aren't Taking Advantage of SIP Technology!

October 21st, 2011 by admin

If you have to dial a 1 or a 9 before you make a phone call, you might as well be using smoke signals to communicate.  Now ready for prime time, SIP technology has opened the floodgates for small to mid-sized businesses to benefit from greater business applications, reduced costs, and enhanced efficiency....
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Posted in: Uncategorized,

5 Reasons Companies are Choosing Hosted IP Services

October 21st, 2011 by admin

"Cloud Communications" is becoming a buzzword and a popular choice for companies looking for a competitive advantage and increased profitability.  Here is a list of reasons your company may want to make the move to Hosted VoIP Services: Taking your Phone System to the Cloud Means no Big Ticket Hardware...
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Business Mobility and the Future of our Workforce

October 21st, 2011 by admin

Since 1998, Beloit College has released the “Beloit College Mindset List” that looks at cultural touchstones shaping the lives of the year's college-bound students. Beloit notes that today's college freshman has never used a phone with a cord.  As new generations enter the workforce, the expectations...
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