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TouchPoint Networks

Advanced Business Email Compromise Technology to Protect Customers from Cyberattacks

Securing Business Email

PORTLAND, OR - TouchPoint Networks, a leading Managed Technology Services Provider (MTSP), announced today that the company is deploying the latest in advanced email and account protection technology to help small and mid-sized businesses (SMBs) defend against Business Email Compromise, phishing and other increasingly sophisticated cyberattacks targeting employees through their inboxes.

For years, employees were told to look for obvious warning signs in a suspicious email: misspelled words, poor grammar, strange formatting or awkward language. That advice is becoming less effective. Cybercriminals now use Artificial Intelligence (AI) to create polished, professional emails in seconds. Attackers can research a company, identify its executives and vendors, learn how employees communicate and then create messages that look remarkably similar to legitimate business correspondence. In advanced cases, hackers are creating deepfake videos or audio recordings to impersonate managers. In other words, the phishing email asking an employee to update banking information may no longer be obviously fraudulent.

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