Voice & IT Solutions Leader
TouchPoint Networks is the Pacific Northwest's leader of voice and IT solutions
including business phone systems, VoIP, telecom, video conferencing, networking
equipment, and related applications. We assist clients in creating competitive advantage
and increased profitability through the implementation of new technology including
telecommunications, phone systems and IT services. Headquartered in Oregon with
offices located in Portland, Eugene, and Medford, TouchPoint Networks is uniquely
positioned to respond quickly and effectively to a wide range of customer equipment
and service requirements. Through our association with Technology Assurance Group
we are able to deliver business phone systems and IT services to over 130 markets
in Portland, across the United States and Canada.
How Well Does Your Telecommunications System Help You Communicate?
We believe that your phone system
is literally the heart and lungs of your organization. If the phones are not
working properly, sales stop and customer service grinds to a halt. Likewise, a
professional telecom solution will tell your customers that you are reliable and
easy to work with, and that you expect and deliver high-quality solutions. That
is where TouchPoint Networks comes in...
A properly designed telecom solution will help you better communicate with your
end customers. Maybe it's more effective in-bound call processing with a call center
or automated attendant. Maybe it's a strong music-on-hold campaign to better communicate
your capabilities to the caller. Or maybe, it's a leading-edge mobility solution
that helps your clients connect with you, or you with your office, from anywhere
in the world. The bottom line is that effective communications solutions will help
you increase revenues and customer satisfaction for your Portland, Medford, or Eugene,
In today's hectic business world, you also need telecom solutions that help you
accomplish more in less time. TouchPoint Networks will show you how to consolidate
your points of contact with Unified Communications, how to know if someone is at
their desk before you try to call them with Presence, or how to avoid time-consuming
travel by collaborating with others through web and video conferencing solutions.
Time is a precious commodity, and we can help you streamline your processes to maximize
You can have effective telecommunications solutions, and you can have efficient
telecommunications solutions, but what good are they if your people don't know how
to use them? What really sets TouchPoint Networks apart from the competition is
our passionate commitment to your productivity. We design and deploy telecom solutions
that are easy to use for your Portland, Eugene, or Medford, Oregon area business.
Whether you're looking for a simple phone system for a small business or you need
a complex Voice-over IP solution that ties multiple locations together, or maybe
you just need a Portland business phone or telecom system, we're the partner for
you. Let us show you how to communicate more productively!
Portland Telecom Systems
TouchPoint Networks is your ultimate resource for business phone systems (VoIP,
SIP, and traditional) and Managed IT services.
- Cloud Communications
- Video Conferencing
- Video Surveillance
- Business Continuity & Disaster Recovery BCDR
- Remote Maintenance and Monitoring RMM
- Carrier/Network Services
- Wireless Nurse Call Systems
- Telecommunications System Solutions