TESTIMONIALS

Read what our clients are saying about TouchPoint. We are very proud of the excellent feedback we get from our clients.

At Touch Point, we are always interested to hear your opinions and if we could improve our service in any way.

Add Your Testimonial »

I would recommend TouchPoint Networks without hesitation
“TouchPoint Networks (formerly Best Tel) implemented a system that allows our owners and employees to be more efficient and productive. Due to the fact that we have so many different types of users on the system, from basic phone users all the way up to serious computer savvy users, Best Tel customized the training so that each user would get the maximum benefit. The desktop call management software interfaces with Outlook allowing us to make calls quickly without having to search for phone numbers. In addition, all our voicemail and email messages are displayed in one place on our PC screen for easy access and viewing. Our front desk staff is able to see immediately whether a user is available for calls, in a meeting, or out of office making it easier to service our clients. In addition, they helped us review our phone bill to make sure we had the right number of lines and were getting the best deal through the phone company. I would recommend TouchPoint Networks without hesitation.” -Claudia Horner, Gleaves Swearingen Potter & Scott LLP

TouchPoint Networks Played a Critical Role
“We have worked with Tamara and her staff at TouchPoint Networks (formerly Best Tel) on several occasions and have been very pleased with the results and the process. We first purchased our phone system when we started Endeavor Law Group in 2002 and then moved our offices in 2008. TouchPoint Networks played a critical role at start up and in our relocation. Tamara has been there for us whenever we have had questions or issues after installation as well.” -David Brabender, Endeavor Law Group

I Highly Recommend You Give Them the Opportunity..
“TouchPoint Networks provides excellent products and services. They are very helpful in showing you where you can save money. I highly recommend you give them the opportunity to propose a system for your business.” -Ken Mischel, Wooten Mischel & Lewis LLP

..A Friendship That is Trustworthy..
“Tamara at TouchPoint Networks has been and continues to be a great partner who looks out for the best interest of our needs. She has provided and established a friendship that is trustworthy and honorable. She is knowledgeable in her profession and is worthy of her title!” -Jeremey Sturm, Harvest House Publishers

...Consistent, Dedicated, Passionate, Enthusiastic, Cheerful, and a Pleasure to Work With
TouchPoint Networks (formerly Best Tel) sales reps, technicians and trainers are consistent, dedicated, passionate, enthusiastic, cheerful, and a pleasure to work with. Mike Razzouk has incredible creative energies and a refreshing idealism tempered only enough to accomplish what needs to be done. Complying with government regulations and bureaucracy can be challenging, and TouchPoint Networks has always exceeded our expectations. Scott Alden is always available to provide direction or any assistance needed. I would recommend this organization in a Texas minute. - D.L., Olympia, Washington

TouchPoint has a Great Team!
I have worked with TouchPoint for many years and find that their people are so responsive to our company's unique needs. Tadiran has been used at the Pacific Power Control Center since 1990. It is a 24 hour everyday operation, so it is never "easy" to make major upgrades or changes. TouchPoint really does have the best people and should use the word SERVICE in their mission statement! - Dave Corson, Portland, Oregon

Installation of Digital/IP Phone System
TouchPoint did an excellent job for the City of West Linn - replacing and linking separate phone systems at four different sites with a feature-rich digital-IP system. Touch Point did it with no downtime, on budget, as promised and with a minimum of problem calls.  - John Atkins, City of West Linn, West Linn, OR

Kudos
I've had the opportunity to work with TouchPoint a number of times over the past few years. No matter what the issue... upgrades, changes, extension moves, new systems etc... they have always been helpful and courteous. Thanks Mike's (Schrader, Foster & Razouk)for all the hard work you put in for us.  - David Knode, Coldwell Banker BSSP, Vancouver, WA

New System Is A Terrific New Tool In Our Company
I just wanted to let you know that the phone system we purchased this summer has been a terrific new tool in our company. The time you took to carefully evaluate our needs and recommend the system we purchased was time and money well spent. The headsets and call forwarding to cell phones is a huge improvement over our old system and has freed up staff from fielding erroneous calls and hang ups.  Thanks again for your great service.  - Marsha Richeson, McKenzie Athletics, Inc., Eugene, OR

Thank You All
I want to take the time to thank you all for the hard work . I know I asked alot questions and Gary was very patient and answered them one by one. Thank you all very much!!
- Cherie Kesee, Community Health Center, Medford, OR