Finally...a cost-effective answering position and personal call management tool designed specifically for small and medium businesses. Allworx Call Assistant is a PC-based answering position and personal call management tool that brings the power of enterprise features directly to small businesses..
Your business doesn't stop at the border - now Allworx will actively help boost your international or multicultural corporate presence.
Allworx Automatic Call Distribution is a robust system, allowing you to distribute queued calls in linear priority, round robin, longest idle and ring all styles - a different style for each and every call center need! With Automatic Call Distribution, you can instantly manage all the important configurations of each call queue within your system while also tracking an array of beneficial queue statistics on the performance of both individual agents and each individual queue.
Unrivaled in scope and simplicity, this exciting capability takes the inherent advantages of a distributed environment and embeds a completely seamless call processing experience. With Advanced Multi-Site there is true unification across all sites. For the user who has offices at more than one site, you can now use your phones no differently than if the offices were at the same site.
When you're not able to be there in person, the Allworx Conference Center software allows you to confidently host conference calls with remote colleagues, internal employees, customers and business partners.
Take control of your communications with a fully featured conference center that allows real-time scheduling and managing of conference calls with both internal and remote participants directly from your desktop.
A virtual private network (VPN) allows users at designated remote locations to access the office intranet over a secure connection at a lower cost than leased lines or other alternatives. The Allworx VPN can extend the reach of your secure infrastructure in these ways:
The Allworx TAPI TSP (Telephony Service Provider) Driver transforms your Windows-based PC into a communications powerhouse. The Allworx TAPI TSP Driver allows for the following enhancements on 3rd party applications that support these specific features.
Bring Allworx Management functionality to your PDA with Allworx Mobile Link. Mobile Link gives you the ability to manage your day-to-day Allworx calling activities with an easy to use interface that allows you to change your presence settings, update your conference calls, and effortlessly listen to, record, or move your messages.
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