TouchPoint Networks Blog Articles

Technology News and Articles

Why Should Your Company Have Video Surveillance?

September 18th, 2023 by admin

An employee monitoring footage from multiple surveilance cameras

In today's rapidly evolving business landscape, security has become a paramount concern for companies of all sizes and industries. One of the most effective and versatile security tools available is video surveillance. Video surveillance systems...

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Posted in: Solutions

TouchPoint Networks Leverages Unique Strategic Partnership With Zultys

September 6th, 2023 by admin

Strategic Partnership With Zultys

Leading Managed Technology Services Provider (MTSP) Leverages Unified Communications & Integrated Contact Center to Strengthen Customer Relationships PORTLAND, OR ‐ TouchPoint Networks, a leading Managed Technology Service Provider (MTSP),...

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Posted in: Press Release

Protect Company Data with Email Security

September 1st, 2023 by admin

A person using their phone to check emails

Let's play a little game: How frequently do you dispatch emails daily? Countless times, right? Threads of company data, sensitive information, and intricate details weave through in each virtual letter. Email: it's as mundane as it is magical. And...

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Posted in: Cyber Security

How Do Help Desk Services Benefit Your Business

August 18th, 2023 by admin

Help desk employees

Maintaining a high level of customer satisfaction and ensuring smooth internal operations are vital for the success of any organization. One crucial aspect of achieving these goals is effective and efficient customer support. Enter help desk services,...

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Posted in: Solutions

TouchPoint Networks Utilizes Latest AI Knowledge Management to Outpace IT Competitors While Enhancing Customer Support Experience

August 14th, 2023 by admin

A human hand and robot hand reaching out to each other and touching a screen between them to represent AI technology

Leading Managed Technology Services Provider Leverages Big Data & Artificial Intelligence to Accelerate Customer Support with Predictive IT Models PORTLAND, OR - TouchPoint Networks a leading Managed Technology Service Provider (MTSP), announced...

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Posted in: Press Release

Reduce Downtime with Backup and Disaster Recovery Services

August 1st, 2023 by admin

An engineer working ina  server room

Did you know that in 2015, the average cost of downtime across industries was about $9,000 per minute? With reliance on IT solutions growing, this cost has increased significantly, with about 15% of outages now costing millions. Whether it's caused...

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Posted in: Disaster Recovery

What Are the Benefits of SD-WAN

July 17th, 2023 by admin

Learn all about the benefits of SD-WAN

In today's interconnected world, where businesses rely heavily on seamless communication, data transfer, and reliable network performance, the need for efficient and agile networking solutions has become paramount. Traditional Wide Area Networks...

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Posted in: Solutions

TouchPoint Networks Drives Profitability and Performance with Integrated Contact Center Technology

July 10th, 2023 by admin

Profitabilty and Performance

Leading Managed Technology Services Provider Enhances Productivity and Customer Service for Local Organizations PORTLAND, OR - TouchPoint Networks a leading Managed Technology Services Provider (MTSP), announced today that the company is delivering...

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Posted in: Press Release

Improve Business Efficiency With Office 365

July 1st, 2023 by admin

Office 365 is an excellent tool for improving business efficiency

In today's fast-paced business landscape, staying ahead requires hard work and the right tools. Office 365 (now called just Microsoft 365) is a cloud-based suite of applications and has emerged as a transformative solution for businesses...

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Posted in: Solutions

TouchPoint Networks Launches New Managed Data Backup Services

June 28th, 2023 by admin

Contact Center Profitability

Leading MTSP Provides Businesses with the Latest in Data Back Up Technology PORTLAND, OR TouchPoint Networks, a leading Managed Technology Service Provider (MTSP), is excited to announce the launch of its new managed data...

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Posted in: Press Release