TouchPoint Networks Blog Articles

Technology News and Articles

The Modern Business Needs a Modern Phone System

November 17th, 2024 by admin

Woman with headphones

In today's rapidly evolving business landscape, having a reliable and feature-rich communication system is no longer a luxury - it's an essential requirement for success. At TouchPoint Networks, we understand that in the fast-paced modern marketplace,...

Read Full Story »

Posted in: Solutions

Informing Business Owners of New Section 179 Tax Deduction Limits for 2024

November 6th, 2024 by admin

Smiling Business People

Leading MTSP Encourages Companies to Maximize Profits with Updated Tax Code Benefits PORTLAND, OR ‐ TouchPoint Networks, a leading managed technology services provider (MTSP), is encouraging business owners to take advantage of the IRS Section...

Read Full Story »

Posted in: Press Release

The Modern Contact Center: Driving Customer Satisfaction and Business Success

November 1st, 2024 by admin

Contact Center Workers

As a leading provider of unified communications solutions, TouchPoint Networks understands the critical role that contact centers play in delivering exceptional customer experiences and driving business growth. In today's fast-paced, highly competitive...

Read Full Story »

Posted in: Solutions

The Importance of Backup and Disaster Recovery for Your Business

October 16th, 2024 by admin

Digital Representation of Data Backup Importance

In today's digital age, data is the lifeblood of every business. From customer records and financial information to proprietary research and operational data, the loss or corruption of critical data can have catastrophic consequences. That's why having...

Read Full Story »

Posted in: Disaster Recovery

Safeguards Customer Networks by Exposing and Eliminating Website Vulnerabilities

October 10th, 2024 by admin

Business Meeting

Leading MTSP Proactively Conducts Website Audits to Enha PORTLAND, OR ‐ TouchPoint Networks a leading Managed Technology Services Provider (MTSP), is taking proactive steps to secure its customers' networks by identifying and addressing vulnerabilities...

Read Full Story »

Posted in: Press Release

Microsoft 365: The Ultimate Productivity Suite for Modern Businesses

October 1st, 2024 by admin

Digital representation of cloud on a laptop

In today's fast-paced business world, having the right tools and technology can make all the difference in driving productivity, collaboration, and success. Microsoft 365, formerly known as Office 365, is a comprehensive suite of cloud-based applications...

Read Full Story »

Posted in: Solutions

Your Guide to Seamless Help Desk Support from TouchPoint

September 16th, 2024 by admin

Women with headphones

At TouchPoint, we understand the frustration that can arise when technology doesn't work as expected. In today's fast-paced digital world, downtime and technical glitches can bring productivity to a grinding halt, resulting in lost revenue and dissatisfied...

Read Full Story »

Posted in: Solutions

TouchPoint Networks Leverages New Vulnerability Management Technology to Secure Customer Networks

September 5th, 2024 by admin

Man holding digital globe

Leading Managed Technology Services Provider (MTSP) Is at the Forefront of Protecting the Region’s Organizations PORTLAND, OR ‐ TouchPoint Networks a leading managed technology services provider (MTSP), proudly announced the deployment of advanced...

Read Full Story »

Posted in: Press Release

Embrace the Future with TouchPoint Networks' CTAP

September 2nd, 2024 by admin

Man working on network infrastructure

In today's fast-paced, ever-evolving business landscape, effective communication is more than just a necessity - it's the cornerstone of success. As technology continues to advance at breakneck speeds, organizations must stay ahead of the curve to...

Read Full Story »

Posted in: Solutions

Secure Video Surveillance Solutions from TouchPoint Networks

August 16th, 2024 by admin

Video Surveillance Camera

At TouchPoint Networks, we understand that the safety and security of your people, property and assets is of paramount importance. In today's world, the threat of theft, vandalism and other criminal activities is an ever-present concern for businesses...

Read Full Story »

Posted in: Solutions

TouchPoint Networks Offers Business Critical VoIP Integrations to Maximize Customer Profitability and Productivity

August 9th, 2024 by admin

A man looking at a phone with a graphic over the top of it to represent VoIP integrations

PORTLAND, OR ‐ TouchPoint Networks, a leading managed technology services provider, has announced their comprehensive suite of integrations designed to supercharge VoIP communications for businesses and organizations of all sizes. These integrations...

Read Full Story »

Posted in: Press Release

Email Security: Protecting Your Business from Costly Breaches

August 5th, 2024 by admin

Man sending email

In today's digital age, email has become the lifeblood of businesses worldwide. It's how we communicate with clients, vendors, partners, and colleagues on a daily basis. Yet this ubiquitous communication tool also poses one of the biggest cybersecurity...

Read Full Story »

Posted in: Solutions

Robust Endpoint Security - A Paramount Priority in the Digital Era

July 16th, 2024 by admin

Padlock icons in a row

In today's digital age, where businesses heavily rely on technology and remote work is becoming increasingly prevalent, the importance of robust endpoint security cannot be overstated at TouchPoint. Endpoints, which include desktops, laptops, mobile...

Read Full Story »

Posted in: Cyber Security

Revolutionary Network Data Discovery and Cyber Risk Management Solution for Businesses

July 3rd, 2024 by admin

Locked mobile phone on a table

Leading MTSP Demystifies Cyber Risks and Gives SMBs Immediate Cybersecurity Roadmap to Security and Compliance PORTLAND, OR ‐ TouchPoint Networks a leading managed technology services provider, has unveiled a groundbreaking new solution designed...

Read Full Story »

Posted in: Press Release

Unleashing the Power of UCaaS: The Future of Modern Business Communication

July 1st, 2024 by admin

Business people on video conference

Effective communication and collaboration are paramount to success. Unified Communications as a Service (UCaaS) has emerged as a game-changer, offering businesses a comprehensive suite of communication tools that streamline operations, boost productivity,...

Read Full Story »

Posted in: Solutions

Unleashing Business Growth with Call Center Solutions

June 17th, 2024 by admin

Man smiling while working with headphones

In the fiercely competitive business landscape, delivering exceptional customer service is paramount for companies striving to gain a competitive edge. Customers have become more discerning than ever, and their loyalty is often determined by the quality...

Read Full Story »

Posted in: Solutions

TouchPoint Networks Launches Program to Backup Microsoft 365 for Local Businesses

June 4th, 2024 by admin

News article and cup of coffee

Leading MTSP Takes a Proactive Approach to Securing Valuable Information PORTLAND, OR ‐ TouchPoint Networks, a leading managed technology services provider, has announced the launch of a comprehensive program designed to backup Microsoft 365 for...

Read Full Story »

Posted in: Press Release

Embracing Virtual Desktops: Streamlining Operations for Small and Medium Businesses

June 3rd, 2024 by admin

Two men having virual meeting

In today's rapidly evolving business landscape, small and medium enterprises (SMEs) are constantly seeking ways to optimize their operations, reduce costs, and enhance productivity. One solution that has gained significant traction in recent years...

Read Full Story »

Posted in: Solutions

Collaboration and Productivity Abound with Microsoft 365

May 20th, 2024 by admin

A person working producively on a computer

In today's fast-paced business environment, collaboration and productivity are essential for organizations to stay competitive and drive growth. However, keeping employees connected, engaged, and productive can be a significant challenge, especially...

Read Full Story »

Posted in: Solutions

TouchPoint Networks Leverages Latest Technology to Optimize Customers' Networks

May 8th, 2024 by admin

Laptop with image of world network connection

Leading MTSP Utilizes Sophisticated Change Management and Inventory Asset Software to Keep SMBs Secure, Efficient and Profitable PORTLAND, OR ‐ TouchPoint Networks, a leading managed technology services provider (MTSP), announced today they’ve unveiled...

Read Full Story »

Posted in: Press Release

How Does Disaster Recovery and Business Continuity Work?

May 3rd, 2024 by admin

Women working on recovering data

Disasters, whether natural or artificial, can strike businesses at any time, causing significant disruptions and potential data loss. In today's fast-paced and interconnected business landscape, having robust disaster recovery and business continuity...

Read Full Story »

Posted in: Disaster Recovery

Increase Productivity with Help Desk Services

April 17th, 2024 by admin

A smiling person with an office desk phone headset on

It all begins with a user initiating contact for a problem they are facing with a product or service. It could also be an employee looking for answers to troubleshoot an error. Without proper assistance, both individuals can be left hanging, annoyed...

Read Full Story »

Posted in: Products & Services

TouchPoint Networks Invited to Attend Top Technology Event of the Year

April 4th, 2024 by admin

Business Convention

Leading MTSP to Collaborate with Industry Thought Leaders at Technology Assurance Group’s 23rd Annual Convention PORTLAND, OR ‐ TouchPoint Networks, a leading managed technology services provider, has received an exclusive invitation to attend...

Read Full Story »

Posted in: Press Release

Reduce Communication Costs with VoIP Solutions

April 1st, 2024 by admin

An office desk phone being dialed

Are you looking for ways to cut down on your business expenses without compromising on quality or productivity? Well, one area that often goes overlooked is communication costs. Traditional phone systems can be expensive, not just in terms of monthly...

Read Full Story »

Posted in: Solutions

5 Changing Trends of AI and Their Impact on the Workplace

March 28th, 2024 by admin

AI Trends

Leading MTSP Educates Businesses on How to Harness the Power of AI PORTLAND, OR ‐ TouchPoint Networks, a leading managed technology services provider (MTSP), is reporting on the everchanging trends of AI and how they will impact the workplace....

Read Full Story »

Posted in: Press Release

How Does Video Surveillance Help Protect Your Business?

March 18th, 2024 by admin

A surveillance camera

Have you ever wondered how you can make sure your business stays safe, even when you're not around? Imagine having eyes everywhere, watching over your shop, office, or warehouse, even when you're miles away. That's where video surveillance comes...

Read Full Story »

Posted in: Solutions

Stay Protected from Phishing Scams with Email Security Solutions

March 1st, 2024 by admin

A warning about phishing and email security risks

Today, businesses rely heavily on online platforms and communication tools. While this has streamlined operations, it has also given rise to cybersecurity threats, with phishing scams being a prominent concern. Phishing scams typically involve...

Read Full Story »

Posted in: Cyber Security

TouchPoint Networks Receives Inaugural Zultys Circle of Excellence Award

February 28th, 2024 by admin

Zultys Circle of Excellence Award

PORTLAND, Oregon ‐ TouchPoint Networks, a leading managed technology services provider (MTSP), today announced that they’ve earned Zultys’ inaugural Circle of Excellence award. The accolade recognizes TouchPoint Networks’ outstanding achievements...

Read Full Story »

Posted in: Press Release

How Does UCaaS Benefit Businesses?

February 15th, 2024 by admin

People in a meeting with connected devices

Seamless communication and collaboration are crucial for success in the modern business world. Unified Communications as a Service (UCaaS) has emerged as a transformative solution, providing businesses with a comprehensive platform to enhance communication,...

Read Full Story »

Posted in: Solutions

Launching New Cybersecurity Insurance Program with techrug to Protect Local Businesses

February 5th, 2024 by admin

Businessmen Protected by Cyberserurity

Leading Managed Technology Services Provider (MTSP) Delivers Innovative “Dual Claim Coverage” Model to Minimize Wait Time and Eliminate Hassle PORTLAND, OR ‐ January 26, 2024 - TouchPoint Networks, a leading managed technology services provider...

Read Full Story »

Posted in: Press Release

Keep Technology Current with CTAP

February 1st, 2024 by admin

A hand witha pen interacting with a digital cloud surouneded by technology icons

You have probably heard the term “cloud” thrown around often, but what exactly does it mean? Cloud refers to a virtual space where you can store, access, and manage your data and applications over the internet. Think of it as a digital playground...

Read Full Story »

Posted in: Solutions

Weather Any Storm with Backup and Disaster Recovery

January 16th, 2024 by admin

A person standing infront of server hardware with their hands on their head visibly distraught over issues with server data

Today, we're going to talk about something that to any business owner is akin to having a trusty umbrella on a rainy day – Backup and Disaster Recovery (BDR). In the dynamic landscape of modern business, unforeseen challenges can rain down...

Read Full Story »

Posted in: Disaster Recovery

TouchPoint Networks Improves Mobile Work Experience for Small to Mid-Sized Businesses

January 10th, 2024 by admin

Business woman smiling and working

Leading Managed Technology Services Provider Drives Productivity and Employee Satisfaction PORTLAND, OR ‐ TouchPoint Networks, a leading managed technology services provider (MTSP), announced today new solutions to enhance the mobile work experience...

Read Full Story »

Posted in: Press Release

Reduce Hardware Costs with Virtual Desktop Solutions

January 9th, 2024 by admin

A person working on a laptop

Let's be honest – hardware doesn't come cheap. From powerful processors to memory-hungry applications, the cost of keeping up with the latest and greatest tech specs can be a financial headache for any business. But fear not! Virtual...

Read Full Story »

Posted in: Solutions