TouchPoint Networks Blog Articles

Technology News and Articles

Increase Productivity with Help Desk Services

April 17th, 2024 by admin

A smiling person with an office desk phone headset on

It all begins with a user initiating contact for a problem they are facing with a product or service. It could also be an employee looking for answers to troubleshoot an error. Without proper assistance, both individuals can be left hanging, annoyed...

Read Full Story »

Posted in: Products & Services

Reduce Hardware Costs with Virtual Desktop Solutions

January 9th, 2024 by admin

A person working on a laptop

Let's be honest – hardware doesn't come cheap. From powerful processors to memory-hungry applications, the cost of keeping up with the latest and greatest tech specs can be a financial headache for any business. But fear not! Virtual...

Read Full Story »

Posted in: Solutions

The Benefits of Help Desk Services

April 5th, 2023 by admin

A female help desk employee wearing a headset and smiling

Help desk services are designed to provide users with technical assistance in a timely and efficient manner. They provide users with quick access to expert help during their time of need, addressing an array of issues from software installation...

Read Full Story »

Posted in: Solutions

Signs You Need Unified Communications As a Service for Your Business

January 9th, 2023 by admin

A VoIP headset resting on a desk with a phone blurred in the background

Unified Communications as a Service, often referred to as UCaaS, is an all-inclusive communication platform that combines voice, video, and collaboration services into one easy-to-manage package. UCaaS solutions provide organizations with the ability...

Read Full Story »

Posted in: Products & Services, Solutions

TouchPoint Networks Celebrates Company’s 20th Anniversary

May 27th, 2021 by admin

TouchPoint Networks 20 Year Anniversy Logo

Leading Managed Technology Services Provider Surpasses Major Milestone and Plans for Future Contributions TouchPoint Networks, a leading managed technology services provider (MTSP) recently announced that the company is celebrating its 20th year...

Read Full Story »

Posted in: Press Release

Helping Businesses Shift from Survival Mode to Strategic Growth

March 17th, 2021 by admin

People shaking hands

Leading Managed Technology Services Provider Presents Workplace Interaction Strategies for Small to Mid-Sized Businesses TouchPoint Networks a leading managed technology services provider (MTSP), announced today that the company is helping businesses...

Read Full Story »

Posted in: Press Release, Solutions

Empowering Companies to Combat COVID-19 with Microsoft Teams

June 3rd, 2020 by admin

A man working from home using a laptop and drinking coffee

PORTLAND, OR - TouchPoint Networks, a leading managed technology services provider (MTSP) is empowering business owners to accelerate innovation within their companies through Microsoft's new software, Teams. Microsoft Teams is a tool that dramatically...

Read Full Story »

Posted in: Press Release

How to Make a Positive Impact on Your Business with Workplace-as-a-Service

May 20th, 2019 by admin

Cloud services

As concepts like bring-your-own-device (BYOD) and work from home become more and more prevalent in the job market, businesses are starting to notice the benefits that come with offering more flexibility and mobility in the workplace. Companies and employees...

Read Full Story »

Posted in: Solutions

TouchPoint Networks Offers SD-WAN-as-a-Service to SMBs

May 7th, 2019 by admin

Laptop on Desk in Highrise Office with Network Concept Graphic Overlay

PORTLAND, OR – TouchPoint Networks a leading managed technology services provider (MTSP), announced today that the company now offers SD-WAN-as-a-Service to their small to mid-sized business (SMB) customers. SD-WAN is a leading technology and according...

Read Full Story »

Posted in: Press Release

CloudJumper Launches Customer Management Module

October 9th, 2017 by admin

CloudJumper

Recently our very own Chuck Whiteley was invited to weigh in on CloudJumper's channel partner portal, my.CloudJumper. CloudJumper is a Workspace as a Service (WaaS) platform for agile business IT. After a busy year onboarding and configuring...

Read Full Story »

Posted in: Solutions