December 18th, 2023 by admin
In every business operation, communication is the lifeblood of success. Call center services contribute to this success by offering seamless customer interactions.
Call centers serve as the bridge that connects businesses with their clientele...
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Tags: business communications, business continuity, help desk
Posted in: Solutions
December 5th, 2023 by admin
Leading MTSP Highlights Tax
Benefit for Equipment Purchases
Before December 31st
PORTLAND, OR ‐ TouchPoint Networks, a
leading managed technology
services provider, is advising
business owners to take advantage
of the IRS Section 179 tax
deduction...
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Tags: tax benefit , growth, section 179
Posted in: Press Release
December 4th, 2023 by admin
In an era where cyber threats are becoming more sophisticated and prevalent, organizations must employ robust strategies to safeguard their digital assets. Endpoint Detection and Response (EDR) services have emerged as a frontline defense against...
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Tags: business continuity, Cloud, security
Posted in: Products & Services
November 16th, 2023 by admin
Let's cut to the chase: nobody plans to fail, but many fail to plan. And in business, that lack of planning can be downright catastrophic. What happens to the businesses that get caught off guard without a plan B? They struggle, and many even shut...
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Tags: business continuity, disaster recovery, IT Solutions
Posted in: Disaster Recovery
November 15th, 2023 by admin
Leading MTSP Helps
Organizations Benefit by Moving
Their Network
Into the Cloud
PORTLAND, OR ‐ TouchPoint Networks, a
leading managed technology
services provider (MTSP),
announced today that the company
has accelerated the adoption of
Microsoft...
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Tags: Azure, business continuity, Cloud
Posted in: Press Release
November 1st, 2023 by admin
The modernization of infrastructure is at the top of the to-do list for organizations that are looking to compete on a global scale. Microsoft Azure offers a comprehensive suite of services and features that empower businesses in numerous ways....
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Tags: business continuity, business strategy, Microsoft
Posted in: Solutions
October 16th, 2023 by admin
In the business world, every CEO is concerned with improving their bottom line. Coming up with innovative strategies to meet the goals is the key to success. This is where VoIP comes in. Think of it as your friendly and highly capable accountant,...
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Tags: business communications, service, VoIP
Posted in: Solutions
October 10th, 2023 by admin
Leading Managed Technology Services
Provider Helps To Secure
Organizations
PORTLAND, OR ‐ TouchPoint Networks a
leading Managed Technology
Services Provider (MTSP),
announced today that the company
is protecting small to medium-sized
businesses...
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Tags: business communications, cyber threats, data protection
Posted in: Press Release
October 3rd, 2023 by admin
In the rapidly evolving landscape of technology, businesses constantly seek innovative solutions to stay competitive, efficient, and secure. However, with the ever-increasing complexity of IT environments and the potential risks associated with...
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Tags: business continuity, CTAP, current technology assurance program
Posted in: Products & Services
September 18th, 2023 by admin
In today's rapidly evolving business landscape, security has become a paramount concern for companies of all sizes and industries. One of the most effective and versatile security tools available is video surveillance. Video surveillance systems...
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Tags: surveillance, Video Surveillance, video
Posted in: Solutions
September 6th, 2023 by admin
Leading Managed Technology Services
Provider (MTSP) Leverages Unified
Communications & Integrated Contact
Center to Strengthen Customer
Relationships
PORTLAND, OR ‐ TouchPoint Networks, a leading
Managed Technology Service Provider
(MTSP),...
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Tags: partnership, TouchPoint, Zultys
Posted in: Press Release
September 1st, 2023 by admin
Let's play a little game: How frequently do you dispatch emails daily? Countless times, right? Threads of company data, sensitive information, and intricate details weave through in each virtual letter. Email: it's as mundane as it is magical. And...
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Tags: business communications, data protection, data security
Posted in: Cyber Security
August 18th, 2023 by admin
Maintaining a high level of customer satisfaction and ensuring smooth internal operations are vital for the success of any organization. One crucial aspect of achieving these goals is effective and efficient customer support. Enter help desk services,...
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Tags: business communications, help desk, solutions
Posted in: Solutions
August 14th, 2023 by admin
Leading Managed Technology Services Provider Leverages Big Data & Artificial Intelligence to Accelerate Customer Support with Predictive IT Models
PORTLAND, OR - TouchPoint Networks a leading Managed Technology Service Provider (MTSP), announced...
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Tags: AI, IT Solutions, network, security, Support, technology
Posted in: Press Release
August 1st, 2023 by admin
Did you know that in 2015, the average cost of downtime across industries was about $9,000 per minute? With reliance on IT solutions growing, this cost has increased significantly, with about 15% of outages now costing millions.
Whether it's caused...
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Tags: business continuity, business strategy, disaster recovery
Posted in: Disaster Recovery
July 17th, 2023 by admin
In today's interconnected world, where businesses rely heavily on seamless communication, data transfer, and reliable network performance, the need for efficient and agile networking solutions has become paramount. Traditional Wide Area Networks...
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Tags: business strategy, Managed IT, SD-WAN
Posted in: Solutions
July 10th, 2023 by admin
Leading Managed Technology Services
Provider Enhances Productivity and
Customer Service for Local
Organizations
PORTLAND, OR -
TouchPoint Networks a leading
Managed Technology Services
Provider (MTSP), announced today
that the company is delivering...
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Tags: business strategy, customer satisfaction, IT
Posted in: Press Release
July 1st, 2023 by admin
In today's fast-paced business landscape, staying ahead requires hard work and the right tools.
Office 365 (now called just Microsoft 365) is a cloud-based suite of applications and has emerged as a transformative solution for businesses...
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Tags: business communications, IT Solutions, Managed IT, office 360
Posted in: Solutions
June 28th, 2023 by admin
Leading MTSP Provides
Businesses with the Latest in Data
Back Up Technology
PORTLAND, OR
TouchPoint Networks, a leading
Managed Technology Service
Provider (MTSP), is excited to
announce the launch of its new
managed data...
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Tags: business communications, data security, services
Posted in: Press Release
June 16th, 2023 by admin
In today's digital business environment, it is essential for organizations to have a reliable and efficient network operations center (NOC) in place. A NOC allows an organization to monitor and manage its IT infrastructure from a central...
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Tags: business communications, business strategy, service
Posted in: Products & Services
June 1st, 2023 by admin
Cloud solutions offer tremendous benefits to businesses of all sizes. With the emergence of cloud computing, companies can now store and manage their data more securely and efficiently than ever before. This article will provide an overview...
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Tags: Business Phone Solutions, business strategy, cloud solutions
Posted in: Solutions
May 23rd, 2023 by admin
Telecommunication Solutions are an integral part of the modern world. They provide a way to send and receive communication in the form of voice, data, and video without geographic boundaries. It is a key element in helping businesses operate efficiently,...
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Tags: business communications, Business Phone Solutions, communications
Posted in: Products & Services, Solutions
May 19th, 2023 by admin
TouchPoint Networks Receives Award Amongst Tech Leaders
PORTLAND, OR – TouchPoint Networks, a
leading managed technology
services provider (MTSP),
announced today that Tamara
Gonzalez Vice President...
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Tags: Career, TAG
Posted in: Press Release
May 10th, 2023 by admin
In today's rapidly evolving business landscape, Unified Communications as a Service (UCaaS) solutions are becoming increasingly popular among organizations that want to stay competitive. UCaaS is a cloud-based communications platform that offers...
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Tags: business communications, cloud solutions, Cloud, technology, UCaaS, unified communications
Posted in: Solutions
April 28th, 2023 by admin
Endpoint detection and response (EDR) services help organizations detect, investigate, and respond to advanced threats in their environment.
They provide a comprehensive set of capabilities to detect suspicious activity on endpoints — such...
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Tags: Cyber Security, cyber threats, data protection, data security, security, solutions
Posted in: Cyber Security
April 14th, 2023 by admin
Leading MTSP Helps Organizations
Avoid Penalties Due to
Poor Data Management Practices
PORTLAND, OR – TouchPoint Networks, a
leading managed technology
services provider (MTSP), is
helping small- to mid-sized
businesses...
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Tags: Cyber Security, data protection, data security, Managed IT, solutions, Support
Posted in: Press Release
April 5th, 2023 by admin
Help desk services are designed to provide users with technical assistance in a timely and efficient manner. They provide users with quick access to expert help during their time of need, addressing an array of issues from software installation...
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Tags: customer satisfaction, IT Support, Managed IT, productivity, services, Support
Posted in: Solutions
March 23rd, 2023 by admin
Leading MTSP Invited to Conference
with Thought Leaders on
Exceeding Customer Expectations
PORTLAND, OR - TouchPoint Networks, a
leading managed technology services
provider (MTSP) was invited to
attend...
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Tags: business strategy, customer satisfaction, quality services, services, solutions, TAG
Posted in: Press Release
March 22nd, 2023 by admin
Managed IT Services is a type of outsourcing that involves hiring a third-party organization to handle the monitoring, management, and maintenance of an entire or part of your organization's technology infrastructure. This can include hardware, software,...
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Tags: IT Solutions, IT, Managed IT, quality services, reduced costs, services, Support
Posted in: Products & Services, Solutions
March 14th, 2023 by admin
Business continuity and disaster recovery (BCDR) services are critical components of any business's IT strategy. They provide organizations with the ability to recover from unexpected interruptions or disasters, such as natural disasters, power outages,...
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Tags: business continuity, data protection, data security, disaster recovery, security
Posted in: Cyber Security, Solutions, Disaster Recovery
February 28th, 2023 by admin
A CTAP is a program designed to ensure that organizations are utilizing the latest technology solutions and practices to support their business operations. It focuses on identifying areas of improvement in current technology systems, processes, and...
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Tags: business strategy, ctap, investments, solutions, Technology
Posted in: Solutions
February 22nd, 2023 by admin
Leading MTSP Combines Cybersecurity Experts with State-of-the-Art Technology
PORTLAND, OR - TouchPoint Networks, a leading managed technology services provider (MTSP) is protecting SMBs (small to mid-sized businesses) from cyberattacks through their...
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Tags: Cyber Security, cyber threats, data protection, data security, network security, solutions
Posted in: Press Release
February 13th, 2023 by admin
SD-WAN is one of the most powerful technologies in modern enterprise. It allows businesses to create highly reliable, low-latency communications networks that are far more flexible and scalable than traditional WANs. With SD-WAN, companies can improve...
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Tags: business communications, cloud solutions, collaboration, data security, Managed IT, network, solutions, technology
Posted in: Solutions
January 31st, 2023 by admin
WatchGuard is the industry leader in Wi-Fi solutions that provide superior performance, reliability, and security. With a comprehensive suite of products, WatchGuard has the right solution to meet your business needs and take them to the next level....
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Tags: Cyber Security, data protection, data security, Firewall, IT Solutions, IT, Managed IT, watchguard, WiFi
Posted in: Solutions
January 18th, 2023 by admin
Leading MTSP Protects Small to Mid-Sized Businesses from Ransomware Attacks
EUGENE, OR – TouchPoint Networks, a leading managed technology services provider (MTSP), announced today that the company has launched a Ransomware-as-a-Service...
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Tags: business strategy, Cyber Security, cyber threats, network security, phishing, ransomware, security, services, solutions, Touch Point Networks
Posted in: Press Release
January 9th, 2023 by admin
Unified Communications as a Service, often referred to as UCaaS, is an all-inclusive communication platform that combines voice, video, and collaboration services into one easy-to-manage package. UCaaS solutions provide organizations with the ability...
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Tags: communications, productivity, security, services, UCaaS, unified communications, video conferencing, video
Posted in: Products & Services, Solutions