TouchPoint Networks Blog Articles

Technology News and Articles

Unleashing Business Growth with Call Center Solutions

June 17th, 2024 by admin

Man smiling while working with headphones

In the fiercely competitive business landscape, delivering exceptional customer service is paramount for companies striving to gain a competitive edge. Customers have become more discerning than ever, and their loyalty is often determined by the quality...

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Posted in: Solutions

TouchPoint Networks Drives Profitability and Performance with Integrated Contact Center Technology

July 10th, 2023 by admin

Profitabilty and Performance

Leading Managed Technology Services Provider Enhances Productivity and Customer Service for Local Organizations PORTLAND, OR - TouchPoint Networks a leading Managed Technology Services Provider (MTSP), announced today that the company is delivering...

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Posted in: Press Release

The Benefits of Help Desk Services

April 5th, 2023 by admin

A female help desk employee wearing a headset and smiling

Help desk services are designed to provide users with technical assistance in a timely and efficient manner. They provide users with quick access to expert help during their time of need, addressing an array of issues from software installation...

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Posted in: Solutions

TouchPoint Networks Invited to Attend 22nd Annual Technology Assurance Group

March 23rd, 2023 by admin

Man presenting to a group of people

Leading MTSP Invited to Conference with Thought Leaders on Exceeding Customer Expectations PORTLAND, OR - TouchPoint Networks, a leading managed technology services provider (MTSP) was invited to attend...

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Posted in: Press Release

Significance of Cyber Security for Your Business

January 21st, 2022 by admin

A business man standing behind 3 locks, pointing at the red lock

Businesses need cyber security solutions because of the increasing reliance on digital and internet technology in their day-to-day operations. A lack of cyber protection has exposed many small firms to cybercrime, which is on the rise. The most significant...

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Posted in: Cyber Security, Solutions

TouchPoint Networks, Approaching 20 Years of Experience

May 6th, 2021 by admin

 A close up of the face of a man in a suit, with half of his face covered by a web of icons

Next month marks a special event for TouchPoint Networks. June 1st will mark our 20th year in the industry and of providing custom technology solutions to clients. While we have a bigger celebration planned in June for this event, we would like...

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Posted in: News, Success Story, Testimonial

TouchPoint Networks Has Phone Solutions for Your Business

February 7th, 2020 by admin

Two businessmen shake hands on a blue background that has a city skyline

At TouchPoint Networks, our goal is to help our clients become more efficient, profitable and to give them an advantage over their competitors. We are always learning and keeping up with the latest technology. By partnering with leading technology...

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Posted in: Solutions

Our Customers Let You Know We Are the Right Choice

June 13th, 2018 by admin

Group of Smiling People

There are many IT services out there, and it’s hard to pick the right one for you. So many of them offer the same kinds of products that it can be hard to know which one is the right one to choose. How do you know the job you want will be done properly?...

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Posted in: Testimonial

Speeding up Communications

May 9th, 2017 by admin

man on hold

It keeps on ringing, but Janice in Accounting just isn't picking up the phone. You leave a voicemail. Later, while you're in a meeting, Janet calls you back and leaves a voicemail. You both end up playing phone tag for most of the day, having to listen...

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Posted in: Products & Services

TAG Award for Community Involvement

April 8th, 2017 by admin

TAG Convention

Gary and Tamara Gonzalez were honored and humbled to accept the 2017 Community Involvement award at the TAG Annual Convention in Houston. It was the first award of the night to receive a standing ovation! TAG talked about how TouchPoint pays our employees...

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Posted in: News, About

What Our Customers Say

November 4th, 2016 by admin

With so many different IT providers out there, offering many of the same products, it can be hard to know when you're getting a good deal. How can you know whether you're in good hands? Will getting quality services mean lots of trial and error with providers?...

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Posted in: Testimonial