April 5th, 2023 by admin
Help desk services are designed to provide users with technical assistance in a timely and efficient manner. They provide users with quick access to expert help during their time of need, addressing an array of issues from software installation...
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Tags: customer satisfaction, IT Support, Managed IT, productivity, services, Support
Posted in: Solutions
March 23rd, 2023 by admin
Leading MTSP Invited to Conference
with Thought Leaders on
Exceeding Customer Expectations
PORTLAND, OR - TouchPoint Networks, a
leading managed technology services
provider (MTSP) was invited to
attend...
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Tags: business strategy, customer satisfaction, quality services, services, solutions, TAG
Posted in: Press Release
January 21st, 2022 by admin
Businesses need cyber security solutions because of the increasing reliance on digital and internet technology in their day-to-day operations. A lack of cyber protection has exposed many small firms to cybercrime, which is on the rise.
The most significant...
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Tags: business continuity, customer satisfaction, Cyber Security, cyber threats, data protection, data security, disaster recovery, malware, Protection, services, solutions
Posted in: Cyber Security, Solutions
May 6th, 2021 by admin
Next month marks a special event for TouchPoint Networks. June 1st will mark our 20th year in the industry and of providing custom technology solutions to clients. While we have a bigger celebration planned in June for this event, we would like...
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Tags: Cloud services, Cloud, customer satisfaction, feedback, Managed IT, solutions, testimonials
Posted in: News, Success Story, Testimonial
February 7th, 2020 by admin
At TouchPoint Networks, our goal is to help our clients become more efficient, profitable and to give them an advantage over their competitors. We are always learning and keeping up with the latest technology. By partnering with leading technology...
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Tags: business communications, Business Phone Solutions, communications, customer satisfaction, solutions, telecommunications, Zultys
Posted in: Solutions
June 13th, 2018 by admin
There are many IT services out there, and it’s hard to pick the right one for you. So many of them offer the same kinds of products that it can be hard to know which one is the right one to choose. How do you know the job you want will be done properly?...
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Tags: customer satisfaction, feedback, quality services
Posted in: Testimonial
May 9th, 2017 by admin
It keeps on ringing, but Janice in Accounting just isn't picking up the phone. You leave a voicemail. Later, while you're in a meeting, Janet calls you back and leaves a voicemail. You both end up playing phone tag for most of the day, having to listen...
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Tags: Cloud services, collaboration solution, customer satisfaction, unified communications, VoIP technology
Posted in: Products & Services
April 8th, 2017 by admin
Gary and Tamara Gonzalez were honored and humbled to accept the 2017 Community Involvement award at the TAG Annual Convention in Houston. It was the first award of the night to receive a standing ovation! TAG talked about how TouchPoint pays our employees...
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Tags: community, customer satisfaction, feedback, service, TAG
Posted in: News, About
November 4th, 2016 by admin
With so many different IT providers out there, offering many of the same products, it can be hard to know when you're getting a good deal. How can you know whether you're in good hands? Will getting quality services mean lots of trial and error with providers?...
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Tags: customer satisfaction, feedback, quality services, testimonials
Posted in: Testimonial