TouchPoint Networks Blog Articles
March 17th, 2025 by admin
Having the right tools to collaborate, communicate, and stay productive is more crucial than ever. Microsoft 365 (formerly Office 365) stands as a comprehensive solution that's revolutionizing how businesses operate in the digital age. As a trusted...
Posted in: Solutions
February 15th, 2025 by admin
Businesses rely heavily on their IT infrastructure to keep operations running smoothly. But what happens when something goes wrong? Enter the Network Operations Center (NOC) - a vital component of any robust IT strategy. In this article, we'll explore...
Posted in: Solutions
February 3rd, 2025 by admin
As technology advances, so do the methods criminals use to target businesses. One of the most effective tools in combating these threats is modern video surveillance. At TouchPoint Networks, we understand the critical role that comprehensive security...
Posted in: Solutions
December 16th, 2024 by admin
In today's fast-paced business world, effective communication is the cornerstone of success. At TouchPoint Networks, we understand that your phone system is often the first point of contact between your business and potential clients. It's the gateway...
Posted in: Solutions
December 2nd, 2024 by admin
Businesses are constantly seeking innovative solutions to streamline operations, boost efficiency, and safeguard sensitive data. Virtual desktops have emerged as a game-changer, revolutionizing the way organizations approach computing and data management....
Posted in: Solutions
November 17th, 2024 by admin
In today's rapidly evolving business landscape, having a reliable and feature-rich communication system is no longer a luxury - it's an essential requirement for success. At TouchPoint Networks, we understand that in the fast-paced modern marketplace,...
Posted in: Solutions
November 1st, 2024 by admin
As a leading provider of unified communications solutions, TouchPoint Networks understands the critical role that contact centers play in delivering exceptional customer experiences and driving business growth. In today's fast-paced, highly competitive...
Posted in: Solutions
October 1st, 2024 by admin
In today's fast-paced business world, having the right tools and technology can make all the difference in driving productivity, collaboration, and success. Microsoft 365, formerly known as Office 365, is a comprehensive suite of cloud-based applications...
Posted in: Solutions
September 16th, 2024 by admin
At TouchPoint, we understand the frustration that can arise when technology doesn't work as expected. In today's fast-paced digital world, downtime and technical glitches can bring productivity to a grinding halt, resulting in lost revenue and dissatisfied...
Posted in: Solutions
September 2nd, 2024 by admin
In today's fast-paced, ever-evolving business landscape, effective communication is more than just a necessity - it's the cornerstone of success. As technology continues to advance at breakneck speeds, organizations must stay ahead of the curve to...
Posted in: Solutions
August 16th, 2024 by admin
At TouchPoint Networks, we understand that the safety and security of your people, property and assets is of paramount importance. In today's world, the threat of theft, vandalism and other criminal activities is an ever-present concern for businesses...
Posted in: Solutions
August 5th, 2024 by admin
In today's digital age, email has become the lifeblood of businesses worldwide. It's how we communicate with clients, vendors, partners, and colleagues on a daily basis. Yet this ubiquitous communication tool also poses one of the biggest cybersecurity...
Posted in: Solutions
July 1st, 2024 by admin
Effective communication and collaboration are paramount to success. Unified Communications as a Service (UCaaS) has emerged as a game-changer, offering businesses a comprehensive suite of communication tools that streamline operations, boost productivity,...
Posted in: Solutions
June 17th, 2024 by admin
In the fiercely competitive business landscape, delivering exceptional customer service is paramount for companies striving to gain a competitive edge. Customers have become more discerning than ever, and their loyalty is often determined by the quality...
Posted in: Solutions
June 3rd, 2024 by admin
In today's rapidly evolving business landscape, small and medium enterprises (SMEs) are constantly seeking ways to optimize their operations, reduce costs, and enhance productivity. One solution that has gained significant traction in recent years...
Posted in: Solutions
May 20th, 2024 by admin
In today's fast-paced business environment, collaboration and productivity are essential for organizations to stay competitive and drive growth. However, keeping employees connected, engaged, and productive can be a significant challenge, especially...
Posted in: Solutions
April 1st, 2024 by admin
Are you looking for ways to cut down on your business expenses without compromising on quality or productivity? Well, one area that often goes overlooked is communication costs. Traditional phone systems can be expensive, not just in terms of monthly...
Posted in: Solutions
March 18th, 2024 by admin
Have you ever wondered how you can make sure your business stays safe, even when you're not around? Imagine having eyes everywhere, watching over your shop, office, or warehouse, even when you're miles away. That's where video surveillance comes...
Posted in: Solutions
February 15th, 2024 by admin
Seamless communication and collaboration are crucial for success in the modern business world. Unified Communications as a Service (UCaaS) has emerged as a transformative solution, providing businesses with a comprehensive platform to enhance communication,...
Posted in: Solutions
February 1st, 2024 by admin
You have probably heard the term “cloud” thrown around often, but what exactly does it mean? Cloud refers to a virtual space where you can store, access, and manage your data and applications over the internet. Think of it as a digital playground...
Posted in: Solutions
January 9th, 2024 by admin
Let's be honest – hardware doesn't come cheap. From powerful processors to memory-hungry applications, the cost of keeping up with the latest and greatest tech specs can be a financial headache for any business. But fear not! Virtual...
Posted in: Solutions
December 18th, 2023 by admin
In every business operation, communication is the lifeblood of success. Call center services contribute to this success by offering seamless customer interactions. Call centers serve as the bridge that connects businesses with their clientele...
Posted in: Solutions
November 1st, 2023 by admin
The modernization of infrastructure is at the top of the to-do list for organizations that are looking to compete on a global scale. Microsoft Azure offers a comprehensive suite of services and features that empower businesses in numerous ways....
Posted in: Solutions
October 16th, 2023 by admin
In the business world, every CEO is concerned with improving their bottom line. Coming up with innovative strategies to meet the goals is the key to success. This is where VoIP comes in. Think of it as your friendly and highly capable accountant,...
Posted in: Solutions
September 18th, 2023 by admin
In today's rapidly evolving business landscape, security has become a paramount concern for companies of all sizes and industries. One of the most effective and versatile security tools available is video surveillance. Video surveillance systems...
Posted in: Solutions
August 18th, 2023 by admin
Maintaining a high level of customer satisfaction and ensuring smooth internal operations are vital for the success of any organization. One crucial aspect of achieving these goals is effective and efficient customer support. Enter help desk services,...
Posted in: Solutions
July 17th, 2023 by admin
In today's interconnected world, where businesses rely heavily on seamless communication, data transfer, and reliable network performance, the need for efficient and agile networking solutions has become paramount. Traditional Wide Area Networks...
Posted in: Solutions
July 1st, 2023 by admin
In today's fast-paced business landscape, staying ahead requires hard work and the right tools. Office 365 (now called just Microsoft 365) is a cloud-based suite of applications and has emerged as a transformative solution for businesses...
Posted in: Solutions
June 1st, 2023 by admin
Cloud solutions offer tremendous benefits to businesses of all sizes. With the emergence of cloud computing, companies can now store and manage their data more securely and efficiently than ever before. This article will provide an overview...
Posted in: Solutions
May 23rd, 2023 by admin
Telecommunication Solutions are an integral part of the modern world. They provide a way to send and receive communication in the form of voice, data, and video without geographic boundaries. It is a key element in helping businesses operate efficiently,...
Posted in: Products & Services, Solutions
May 10th, 2023 by admin
In today's rapidly evolving business landscape, Unified Communications as a Service (UCaaS) solutions are becoming increasingly popular among organizations that want to stay competitive. UCaaS is a cloud-based communications platform that offers...
Posted in: Solutions
April 5th, 2023 by admin
Help desk services are designed to provide users with technical assistance in a timely and efficient manner. They provide users with quick access to expert help during their time of need, addressing an array of issues from software installation...
Posted in: Solutions
March 22nd, 2023 by admin
Managed IT Services is a type of outsourcing that involves hiring a third-party organization to handle the monitoring, management, and maintenance of an entire or part of your organization's technology infrastructure. This can include hardware, software,...
Posted in: Products & Services, Solutions
March 14th, 2023 by admin
Business continuity and disaster recovery (BCDR) services are critical components of any business's IT strategy. They provide organizations with the ability to recover from unexpected interruptions or disasters, such as natural disasters, power outages,...
Posted in: Cyber Security, Solutions, Disaster Recovery
February 28th, 2023 by admin
A CTAP is a program designed to ensure that organizations are utilizing the latest technology solutions and practices to support their business operations. It focuses on identifying areas of improvement in current technology systems, processes, and...
Posted in: Solutions
February 13th, 2023 by admin
SD-WAN is one of the most powerful technologies in modern enterprise. It allows businesses to create highly reliable, low-latency communications networks that are far more flexible and scalable than traditional WANs. With SD-WAN, companies can improve...
Posted in: Solutions
January 31st, 2023 by admin
WatchGuard is the industry leader in Wi-Fi solutions that provide superior performance, reliability, and security. With a comprehensive suite of products, WatchGuard has the right solution to meet your business needs and take them to the next level....
Posted in: Solutions
January 9th, 2023 by admin
Unified Communications as a Service, often referred to as UCaaS, is an all-inclusive communication platform that combines voice, video, and collaboration services into one easy-to-manage package. UCaaS solutions provide organizations with the ability...
Posted in: Products & Services, Solutions
December 27th, 2022 by admin
Remote monitoring and management (RMM) services provide a range of benefits that make them an essential tool for businesses. With RMM, organizations can maximize their IT efficiency while minimizing the resources they need to manage their systems. Here...
Posted in: Solutions
December 27th, 2022 by admin
Leading MTSP Reminds Businesses to Act Soon Before December 31st Deadline PORTLAND, OR - November 22, 2022 - TouchPoint Networks, a leading managed technology services provider (MTSP), is reminding business owners about the IRS Section 179 tax deduction...
Posted in: Solutions
December 15th, 2022 by admin
Microsoft offers a suite of cloud solutions that can help your business become more efficient and cost-effective. With Azure, you can reduce hardware costs and take advantage of the scalability offered by the cloud, while Sharepoint and Teams allow...
Posted in: Solutions
November 30th, 2022 by admin
The answer is a resounding yes! Business phones and VoIP solutions can provide small businesses with many benefits over traditional landline phone services. What's more, the low cost of setup and implementation makes such systems attractive to even...
Posted in: Solutions
November 18th, 2022 by admin
Video surveillance solutions can provide your business with a number of benefits that can help to improve both security and efficiency. Here are just a few of the ways that video surveillance can transform your business: Improved security: Video...
Posted in: Solutions
October 31st, 2022 by admin
The modern business landscape is more complex and competitive than ever before. In order to stay ahead of the curve, businesses need to make sure that their IT infrastructure is up to par. However, managing a company's IT infrastructure can be a daunting...
Posted in: Solutions
October 26th, 2022 by admin
As we approach the new year, it's important to reflect on the past and set our sights on the future. When it comes to cybersecurity, there are a few things that we can learn from last year and what we can expect in the coming year. Here are four reasons...
Posted in: Products & Services, Cyber Security, Solutions
September 20th, 2022 by admin
All business owners know that disasters come uncalled and rapidly shake the core of your business. This last year was proof of this; with Covid-19 emerging and many people switching to work from home, the past year took unexpected turns where working...
Posted in: Products & Services, Solutions
September 7th, 2022 by admin
Video Surveillance can be controversial, especially considering how privacy invaders are constantly looming on our heads. However, this particular solution is one of the essential investments you should make in your business. Similar to how you can...
Posted in: Solutions
August 1st, 2022 by admin
The pandemic brought about many changes in our lives; however, one particular change that stuck around after the pandemic era is the remote way of working. While people did work remotely pre-virus, the concept has massively gained popularity. Studies...
Posted in: Solutions
July 18th, 2022 by admin
A company works on an efficiently working array of networks. Any disruption in this smooth flow can cause trouble and disturbances in the rhythm and lead to massive losses. No company wants this. Considering how the losses aren't only equal to vast...
Posted in: Solutions
June 7th, 2022 by admin
With the evolution in technology, one thing that has increased is the breach in data. Companies need to ensure that they have a fool-proof security system so that their data remains secure. A company's data is its main...
Posted in: Solutions
May 5th, 2022 by admin
It can be confusing with numerous terminologies being used for hosted desktop, like virtual desktop infrastructure, desktop as a service, and cloud-hosted desktop. However, in this post, we aim to clear the confusion and make it super easy for you to...
Posted in: Solutions
April 18th, 2022 by admin
Over the last two decades, the use of technology has vastly increased, and around 5 billion people currently use the internet. Unfortunately, something that grew alongside the internet in all these years are viruses, hacking and data breaching. Despite...
Posted in: Cyber Security, Solutions
February 6th, 2022 by admin
Are you a small or medium-sized business owner? Do you wish to provide better business services and excellent customer experiences? If yes, then you might want to invest in managed IT services. Managed IT services provide SMBs the best way to run their...
Posted in: Products & Services, Solutions
January 21st, 2022 by admin
Businesses need cyber security solutions because of the increasing reliance on digital and internet technology in their day-to-day operations. A lack of cyber protection has exposed many small firms to cybercrime, which is on the rise. The most significant...
Posted in: Cyber Security, Solutions
January 10th, 2022 by admin
Closed-circuit television surveillance systems have made massive technological progress in the last decade. CCTV cameras have come a long way and have become more crucial in any business or residential landscape than ever. Not only are they effective...
Posted in: Solutions
December 27th, 2021 by admin
As the cyber threat landscape evolves and becomes more complex, routine IT security assessment is a crucial component of a holistic risk management program. Therefore, it is extremely important to keep an eye on security risks and threats to implement...
Posted in: Solutions
August 30th, 2021 by admin
While industries have struggled to transition to remote working over the past year, the medical industry has faced a different struggle for transitioning to remote work. Medical organization's tools are required legally to be HIPAA compliant....
Posted in: Products & Services, Solutions
June 29th, 2021 by admin
Leading Managed Technology Services Provider Maximizes Employee Productivity As Businesses Transition to the New Normal EUGENE, OR - TouchPoint Networks, a leading managed technology services provider, announced today the company is helping...
Posted in: Press Release, Solutions
May 29th, 2021 by admin
TouchPoint Networks Shares Startling Findings and Educates Healthcare Providers on Solutions EUGENE, OR - TouchPoint Networks, a leading managed technology services provider, announced today that the company is sharing a startling fact that has...
Posted in: Solutions
March 31st, 2021 by admin
Providing excellent customer service is vitally important for all businesses. As a hotel owner, you need to ensure that you provide excellent customer service, not only over the phone but also to your customers staying at your hotel. The hotel...
Posted in: Solutions
March 17th, 2021 by admin
Leading Managed Technology Services Provider Presents Workplace Interaction Strategies for Small to Mid-Sized Businesses TouchPoint Networks a leading managed technology services provider (MTSP), announced today that the company is helping businesses...
Posted in: Press Release, Solutions
March 4th, 2021 by admin
The emergence of COVID-19 last year and the subsequent changes to work practices, such as working from home, and increased video conferencing, have increased the need for businesses to adapt to better support their employees. At TouchPoint Networks,...
Posted in: Solutions
November 23rd, 2020 by admin
With states experiencing continued surges in COVID-19 cases and restricting occupancy rates inside businesses, working from home is continuing to gain popularity. There are hurdles to traverse in transitioning to a remote workforce, but the cloud provides...
Posted in: Solutions
October 28th, 2020 by admin
PORTLAND, OR - TouchPoint Networks, a leading managed technology services provider (MTSP), announced today that the company is helping small to mid-sized businesses (SMBs) transition from outdated phone systems that hindered remote worker performance...
Posted in: Press Release, Solutions
September 28th, 2020 by admin
PORTLAND, OR -TouchPoint Networks, a leading managed technology services provider (MTSP), announced today that the company is building technology plans for businesses to continue to operate through the pandemic. TouchPoint Networks begins...
Posted in: Press Release, Solutions
August 20th, 2020 by admin
As a business owner, you need a way to protect the assets within your building. You've tied up significant sums of money in your computer systems, and any products your business offers. Losing these products to theft would be a headache to deal with...
Posted in: Solutions
June 16th, 2020 by admin
With businesses moving to a remote workforce, protecting their data network has become even more critical. Some employees are using their personal devices for work-related purposes, and phishing scams are circulating that are using COVID-19 as the subject....
Posted in: Solutions
May 11th, 2020 by admin
As the COVID-19 pandemic continues to impact the US, businesses are forced to adapt by moving to a remote workforce. This does present some hurdles as companies need to ensure employees can remain productive and efficient in the new environment. At...
Posted in: Solutions
April 30th, 2020 by admin
As businesses continue to be impacted by COVID-19, they are forced to adapt to the ever-changing landscape. One of the ways companies are adapting is by transitioning to a remote workforce. A service companies can use is Workspace as a Service...
Posted in: Products & Services, Solutions
March 12th, 2020 by admin
There are many benefits to installing surveillance cameras in your business. Surveillance cameras are an essential tool to increase loss prevention, safety, and security. At TouchPoint Networks, we offer remote video surveillance, so you know what is...
Posted in: Products & Services, Solutions
February 7th, 2020 by admin
At TouchPoint Networks, our goal is to help our clients become more efficient, profitable and to give them an advantage over their competitors. We are always learning and keeping up with the latest technology. By partnering with leading technology...
Posted in: Solutions
January 29th, 2020 by admin
Technology is always changing and evolving. Equipment that was up-to-date when you purchased it becomes obsolete very quickly. It isn't cost-effective to have to buy new equipment every year, or every few years. That is why TouchPoint Networks offers...
Posted in: Products & Services, Solutions
December 13th, 2019 by admin
A serious problem threatening businesses everywhere is network vulnerability. Organizations rely on their networks, servers, and equipment to adequately run operations. However, it is common for many companies not to use proper IT habits,...
Posted in: Products & Services, Cyber Security, Solutions
November 27th, 2019 by admin
Our goal is to keep your operations equipped with the most innovative cybersecurity solution around; that’s why Fortify Endpoint security is the newest addition to our cybersecurity solutions. Fortify offers threat protection, remediation, swift...
Posted in: Cyber Security, Solutions
September 25th, 2019 by admin
Standard networks like the traditional WAN don't do enough to power your business. From the limited bandwidth, the multitude of different devices connected to several various links, and the unpredictable application traffic and performance due to lack...
Posted in: Solutions
June 12th, 2019 by admin
As business technology advances, many small to mid-sized businesses (SMBs) struggle to stay afloat because having the proper systems in place for functional operations takes money and resources that can be hard to come by in the early stages of a...
Posted in: Solutions
May 20th, 2019 by admin
As concepts like bring-your-own-device (BYOD) and work from home become more and more prevalent in the job market, businesses are starting to notice the benefits that come with offering more flexibility and mobility in the workplace. Companies and employees...
Posted in: Solutions
April 15th, 2019 by admin
Do you want an affordable solution with top-of-the-line business features and better overall control of your voice systems? It may be time for your business to make a move to the cloud. Cloud-based phone systems have been growing in popularity amongst...
Posted in: Solutions
April 12th, 2019 by admin
At TouchPoint Networks, we offer security, emergency, and dispatch solutions for any business, organization or facility in the Pacific Northwest area. One of the most essential safety solutions we provide is our e911 system that can help for faster dispatch...
Posted in: Products & Services, Solutions
January 22nd, 2019 by admin
Phishing is the fraudulent attempt to obtain sensitive information by pretending to be a trustworthy sender in online communications. This scam is occurring more often because quite frankly it's working; as 76% of businesses report being a victim...
Posted in: Solutions
October 5th, 2018 by admin
You often hear people say "be prepared for the worst," and that can mean a lot of different things. In the world of business few things can be worse than losing your data or equipment to some unforeseen disaster. From fires to floods or even blackout,...
Posted in: Solutions
September 5th, 2018 by admin
Anyone who has had to set up a conference room on their own knows the trouble – confusing cables and buttons, missing instructions, spotty connection, and being limited to the one room each time. With TouchPoint Networks' easy to operate, HD-quality...
Posted in: Solutions
May 27th, 2018 by admin
For many modern businesses, the need for flexibility in the workplace is paramount to having successful, satisfied employees and a booming business. We have all heard the news that speaks more and more about the "rising mobile workforce"...
Posted in: Solutions
April 9th, 2018 by admin
2017 was a busy hurricane season for the Florida coast. The Western United States experienced wildfires that caused massive destruction and loss of life. More and more businesses are realizing that in order for their businesses to survive...
Posted in: Solutions
March 1st, 2018 by admin
With internet access in most every café, household, and campus being more common, mobility is becoming a hot topic for the modern worker. While the office is still a very important place for meetings and working with colleagues, the past 20 years have...
Posted in: Solutions
January 23rd, 2018 by admin
Competitive advantage is often the doorway to success in the industry these days and it is never just one solution that will get you there either, but rather a combination of solutions. In a lot of cases, businesses that switch to a Unified Communications...
Posted in: Solutions
January 18th, 2018 by admin
With technology enhancements video surveillance has become a viable real-time solution for loss prevention. You can now view operations using any device with internet access, anytime from any location. In addition to real-time access, data is saved to...
Posted in: Solutions
October 9th, 2017 by admin
Recently our very own Chuck Whiteley was invited to weigh in on CloudJumper's channel partner portal, my.CloudJumper. CloudJumper is a Workspace as a Service (WaaS) platform for agile business IT. After a busy year onboarding and configuring...
Posted in: Solutions
October 9th, 2012 by admin
Have you felt like throwing your phone across the desk?! We recently attended a trade show and met a surprising number of IT managers and business owners who probably at one time did want to chuck their phone! They had recently adopted VoIP in their...
Posted in: Solutions