TouchPoint Networks Blog Articles

Technology News and Articles

TouchPoint Networks Launches New Managed Data Backup Services

June 28th, 2023 by admin

Contact Center Profitability

Leading MTSP Provides Businesses with the Latest in Data Back Up Technology PORTLAND, OR TouchPoint Networks, a leading Managed Technology Service Provider (MTSP), is excited to announce the launch of its new managed data...

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Posted in: Press Release

The Benefits of Help Desk Services

April 5th, 2023 by admin

A female help desk employee wearing a headset and smiling

Help desk services are designed to provide users with technical assistance in a timely and efficient manner. They provide users with quick access to expert help during their time of need, addressing an array of issues from software installation...

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Posted in: Solutions

TouchPoint Networks Invited to Attend 22nd Annual Technology Assurance Group

March 23rd, 2023 by admin

Man presenting to a group of people

Leading MTSP Invited to Conference with Thought Leaders on Exceeding Customer Expectations PORTLAND, OR - TouchPoint Networks, a leading managed technology services provider (MTSP) was invited to attend...

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Posted in: Press Release

Managed IT Services Benefit Businesses of All Sizes

March 22nd, 2023 by admin

A gear overlaid on a bridge and people

Managed IT Services is a type of outsourcing that involves hiring a third-party organization to handle the monitoring, management, and maintenance of an entire or part of your organization's technology infrastructure. This can include hardware, software,...

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Posted in: Products & Services, Solutions

Launching Ransomware-as-a-Service Program

January 18th, 2023 by admin

Eye close up watching data.

Leading MTSP Protects Small to Mid-Sized Businesses from Ransomware Attacks EUGENE, OR – TouchPoint Networks, a leading managed technology services provider (MTSP), announced today that the company has launched a Ransomware-as-a-Service...

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Posted in: Press Release

Signs You Need Unified Communications As a Service for Your Business

January 9th, 2023 by admin

A VoIP headset resting on a desk with a phone blurred in the background

Unified Communications as a Service, often referred to as UCaaS, is an all-inclusive communication platform that combines voice, video, and collaboration services into one easy-to-manage package. UCaaS solutions provide organizations with the ability...

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Posted in: Products & Services, Solutions

Learn How Video Surveillance Solutions Can Transform Your Business

November 18th, 2022 by admin

An IP Surveillane camera against a blue digital background

Video surveillance solutions can provide your business with a number of benefits that can help to improve both security and efficiency. Here are just a few of the ways that video surveillance can transform your business: Improved security: Video...

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Posted in: Solutions

The Benefits of Managed IT Services

October 31st, 2022 by admin

Cropped shot of a man using a laptop and tablet. Managed IT Services Concept

The modern business landscape is more complex and competitive than ever before. In order to stay ahead of the curve, businesses need to make sure that their IT infrastructure is up to par. However, managing a company's IT infrastructure can be a daunting...

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Posted in: Solutions

Touchpoint - The Network Services Provider You Are Searching For

July 18th, 2022 by admin

A graphic of locks over a lines of code, with only one of the locks being closed.

A company works on an efficiently working array of networks. Any disruption in this smooth flow can cause trouble and disturbances in the rhythm and lead to massive losses. No company wants this. Considering how the losses aren't only equal to vast...

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Posted in: Solutions

TouchPoint Networks Selected to Share Their Expertise at Top IT Event

April 4th, 2022 by admin

Man speaking to convention space full of people with focus on a business man's back near the last row.

Leading MTSP to Offer Their Technology Knowledge to Peers Around the U.S. and Canada EUGENE, OR – TouchPoint Networks, a leading managed technology services provider (MTSP), announced today that they’ve been selected...

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Posted in: Press Release

A Detailed Overview of Managed IT Services

February 6th, 2022 by admin

User holding a tablet with Managed IT service icons.

Are you a small or medium-sized business owner? Do you wish to provide better business services and excellent customer experiences? If yes, then you might want to invest in managed IT services. Managed IT services provide SMBs the best way to run their...

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Posted in: Products & Services, Solutions

Significance of Cyber Security for Your Business

January 21st, 2022 by admin

A business man standing behind 3 locks, pointing at the red lock

Businesses need cyber security solutions because of the increasing reliance on digital and internet technology in their day-to-day operations. A lack of cyber protection has exposed many small firms to cybercrime, which is on the rise. The most significant...

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Posted in: Cyber Security, Solutions

Helping Companies Transition From Old Phone Systems that Hindered Remote Work

October 28th, 2020 by admin

A man working from home using a computer and writing

PORTLAND, OR - TouchPoint Networks, a leading managed technology services provider (MTSP), announced today that the company is helping small to mid-sized businesses (SMBs) transition from outdated phone systems that hindered remote worker performance...

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Posted in: Press Release, Solutions

Empowering Companies to Combat COVID-19 with Microsoft Teams

June 3rd, 2020 by admin

A man working from home using a laptop and drinking coffee

PORTLAND, OR - TouchPoint Networks, a leading managed technology services provider (MTSP) is empowering business owners to accelerate innovation within their companies through Microsoft's new software, Teams. Microsoft Teams is a tool that dramatically...

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Posted in: Press Release

Avoid Obsolescence and Keep Your Technology Current with CTAP

January 29th, 2020 by admin

Hand touching a screen depicting computer hardware

Technology is always changing and evolving. Equipment that was up-to-date when you purchased it becomes obsolete very quickly. It isn't cost-effective to have to buy new equipment every year, or every few years. That is why TouchPoint Networks offers...

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Posted in: Products & Services, Solutions

The Importance of Network Security Assessments for Your Business

December 13th, 2019 by admin

A man's hand holding a stethoscope to a keyboard

A serious problem threatening businesses everywhere is network vulnerability. Organizations rely on their networks, servers, and equipment to adequately run operations. However, it is common for many companies not to use proper IT habits,...

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Posted in: Products & Services, Cyber Security, Solutions

TouchPoint Networks Advises Businesses to Move to the Cloud with Microsoft Azure

June 21st, 2019 by admin

Laptop, Tablet and Cell Phone with Cloud Images on Screen Laying on Wood Table Next to Cup of Coffee

PORTLAND, OR – TouchPoint Networks, a leading managed technology services provider (MTSP), is advising small and mid-sized businesses (SMBs) to move to Microsoft Azure as soon as possible. With Windows 7 expiring at the end of this year, SMBs...

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Posted in: Press Release

TouchPoint Networks Offers SD-WAN-as-a-Service to SMBs

May 7th, 2019 by admin

Laptop on Desk in Highrise Office with Network Concept Graphic Overlay

PORTLAND, OR – TouchPoint Networks a leading managed technology services provider (MTSP), announced today that the company now offers SD-WAN-as-a-Service to their small to mid-sized business (SMB) customers. SD-WAN is a leading technology and according...

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Posted in: Press Release

Be Prepared for the Worst with Disaster Recovery

October 5th, 2018 by admin

Lonely Road in a Lightning Storm

You often hear people say "be prepared for the worst," and that can mean a lot of different things. In the world of business few things can be worse than losing your data or equipment to some unforeseen disaster. From fires to floods or even blackout,...

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Posted in: Solutions

TouchPoint Networks’ Technology Thwarts Cryptojacking

July 3rd, 2018 by admin

Virtual Lock

TouchPoint Networks a leading managed technology services provider, is helping small to midsized businesses (SMBs) to prevent cryptojacking attacks from damaging their organizations. Cryptojacking attacks, are derived from the widely popular cryptocurrencies,...

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Posted in: Press Release

TouchPoint Networks Becomes Virtual CIO for Small to Mid-Sized Businesses

May 31st, 2018 by admin

Virtual Technology Concept

PORTLAND, OR – TouchPoint Networks a leading managed technology services provider, announced today that the company will now be serving as a Virtual CIO (Chief Information Officer) for small to midsized business (SMBs) who are looking to focus...

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Posted in: Press Release

Why You Should Switch to Managed IT

June 29th, 2017 by admin

managed IT

The need for an integrated, properly managed system is growing exponentially. Team members aren't just working from one desk, using a stationary desktop and basic internet connection. They expect and need to connect from anywhere in the office, as well...

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Posted in: Products & Services

Service and Support

December 22nd, 2014 by admin

At TouchPoint we understand that each customer has unique telecommunications requirements, and we have developed a way to respond to those requirements quickly and effectively. Our technical staff undergoes rigorous factory training from a select group...

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Posted in: Products & Services