June 17th, 2024 by admin
In the fiercely competitive business landscape, delivering exceptional customer service is paramount for companies striving to gain a competitive edge. Customers have become more discerning than ever, and their loyalty is often determined by the quality...
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Tags: call center, communications, customer satisfaction, service, Support
Posted in: Solutions
August 14th, 2023 by admin
Leading Managed Technology Services Provider Leverages Big Data & Artificial Intelligence to Accelerate Customer Support with Predictive IT Models
PORTLAND, OR - TouchPoint Networks a leading Managed Technology Service Provider (MTSP), announced...
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Tags: AI, IT Solutions, network, security, Support, technology
Posted in: Press Release
April 14th, 2023 by admin
Leading MTSP Helps Organizations
Avoid Penalties Due to
Poor Data Management Practices
PORTLAND, OR – TouchPoint Networks, a
leading managed technology
services provider (MTSP), is
helping small- to mid-sized
businesses...
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Tags: Cyber Security, data protection, data security, Managed IT, solutions, Support
Posted in: Press Release
April 5th, 2023 by admin
Help desk services are designed to provide users with technical assistance in a timely and efficient manner. They provide users with quick access to expert help during their time of need, addressing an array of issues from software installation...
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Tags: customer satisfaction, IT Support, Managed IT, productivity, services, Support
Posted in: Solutions
March 22nd, 2023 by admin
Managed IT Services is a type of outsourcing that involves hiring a third-party organization to handle the monitoring, management, and maintenance of an entire or part of your organization's technology infrastructure. This can include hardware, software,...
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Tags: IT Solutions, IT, Managed IT, quality services, reduced costs, services, Support
Posted in: Products & Services, Solutions
July 18th, 2022 by admin
A company works on an efficiently working array of networks. Any disruption in this smooth flow can cause trouble and disturbances in the rhythm and lead to massive losses. No company wants this. Considering how the losses aren't only equal to vast...
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Tags: Cloud services, services, Support, technology, training
Posted in: Solutions
April 8th, 2021 by admin
Leading Managed Technology Services Provider Reports on Increases in AI Prevalence
TouchPoint Networks a leading managed technology services provider (MTSP), reported today on the state of artificial intelligence (AI) and how current applications...
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Tags: Cyber Security, Support, Technology, Touch Point Networks
Posted in: Press Release
March 17th, 2021 by admin
Leading Managed Technology Services Provider Presents Workplace Interaction Strategies for Small to Mid-Sized Businesses
TouchPoint Networks a leading managed technology services provider (MTSP), announced today that the company is helping businesses...
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Tags: communications, growth, productivity, Support, technology, workplace
Posted in: Press Release, Solutions
August 30th, 2019 by admin
Microsoft CEO, Satya Nadella, recently spoke about the end of life support for current Windows 7 users and continuation of the service with the official end of life date quickly approaching. The official Windows 7 virtual desktop end date will be January...
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Tags: Cyber Security, security, Support, Windows 7, Windows
Posted in: News
February 4th, 2019 by admin
PORTLAND, OR –
TouchPoint Networks a
leading managed technology
services provider (MTSP), is
helping small to mid-sized
businesses (SMBs) secure their
organizations from cyberattacks, by addressing the
Windows 7 “End of Life” policy
that will begin...
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Tags: infrastructure, security, Support, Windows
Posted in: Press Release
November 6th, 2018 by admin
Here at TouchPoint, we understand that life can be tough and getting back on your feet can be a challenge for many people, but we are here to help.
We have put together our resources to help those in need by aiding in the Emergency and Transitional...
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Tags: community, Support
Posted in: About
August 1st, 2017 by admin
When you work with TouchPoint Networks, you can pick the level of support you need! Whether you want some additional help for your current IT team or if you’re looking to outsource all IT assistance – we’re here to help. We offer several levels of support...
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Tags: Continuum, IT Solutions, Managed IT, MSP, Support
Posted in: Products & Services
June 29th, 2017 by admin
The need for an integrated, properly managed system is growing exponentially. Team members aren't just working from one desk, using a stationary desktop and basic internet connection. They expect and need to connect from anywhere in the office, as well...
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Tags: IT Support, Managed IT, services, Support
Posted in: Products & Services
September 14th, 2015 by admin
At TouchPoint we work very hard to ensure that we stay up-to-date with the most current technology in order to give our customers the latest and greatest technology for their businesses. We want to be able to provide even better implementations and support...
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Tags: Support, TAG, Technology
Posted in: Training