TouchPoint Networks Blog Articles

Technology News and Articles

Unleashing Business Growth with Call Center Solutions

June 17th, 2024 by admin

Man smiling while working with headphones

In the fiercely competitive business landscape, delivering exceptional customer service is paramount for companies striving to gain a competitive edge. Customers have become more discerning than ever, and their loyalty is often determined by the quality...

Read Full Story »

Posted in: Solutions

TouchPoint Networks Utilizes Latest AI Knowledge Management to Outpace IT Competitors While Enhancing Customer Support Experience

August 14th, 2023 by admin

A human hand and robot hand reaching out to each other and touching a screen between them to represent AI technology

Leading Managed Technology Services Provider Leverages Big Data & Artificial Intelligence to Accelerate Customer Support with Predictive IT Models PORTLAND, OR - TouchPoint Networks a leading Managed Technology Service Provider (MTSP), announced...

Read Full Story »

Posted in: Press Release

TouchPoint Networks Successfully Implements Data Retention Policies for Local Businesses

April 14th, 2023 by admin

Information Security, Online Privacy Protection Concept

Leading MTSP Helps Organizations Avoid Penalties Due to Poor Data Management Practices PORTLAND, OR – TouchPoint Networks, a leading managed technology services provider (MTSP), is helping small- to mid-sized businesses...

Read Full Story »

Posted in: Press Release

The Benefits of Help Desk Services

April 5th, 2023 by admin

A female help desk employee wearing a headset and smiling

Help desk services are designed to provide users with technical assistance in a timely and efficient manner. They provide users with quick access to expert help during their time of need, addressing an array of issues from software installation...

Read Full Story »

Posted in: Solutions

Managed IT Services Benefit Businesses of All Sizes

March 22nd, 2023 by admin

A gear overlaid on a bridge and people

Managed IT Services is a type of outsourcing that involves hiring a third-party organization to handle the monitoring, management, and maintenance of an entire or part of your organization's technology infrastructure. This can include hardware, software,...

Read Full Story »

Posted in: Products & Services, Solutions

Touchpoint - The Network Services Provider You Are Searching For

July 18th, 2022 by admin

A graphic of locks over a lines of code, with only one of the locks being closed.

A company works on an efficiently working array of networks. Any disruption in this smooth flow can cause trouble and disturbances in the rhythm and lead to massive losses. No company wants this. Considering how the losses aren't only equal to vast...

Read Full Story »

Posted in: Solutions

TouchPoint Networks Shares How Artificial Intelligence (AI) Will Impact Small to Mid-Sized Businesses

April 8th, 2021 by admin

A robot reaching out its hands towards the viewer with electricity coming from its fingertips as it's projecting a 2d graphic between it's hands containing a multiple icons over a globe

Leading Managed Technology Services Provider Reports on Increases in AI Prevalence TouchPoint Networks a leading managed technology services provider (MTSP), reported today on the state of artificial intelligence (AI) and how current applications...

Read Full Story »

Posted in: Press Release

Helping Businesses Shift from Survival Mode to Strategic Growth

March 17th, 2021 by admin

People shaking hands

Leading Managed Technology Services Provider Presents Workplace Interaction Strategies for Small to Mid-Sized Businesses TouchPoint Networks a leading managed technology services provider (MTSP), announced today that the company is helping businesses...

Read Full Story »

Posted in: Press Release, Solutions

What You Need to Know About the End of Life for Windows 7 Virtual Desktop

August 30th, 2019 by admin

News on newspaper

Microsoft CEO, Satya Nadella, recently spoke about the end of life support for current Windows 7 users and continuation of the service with the official end of life date quickly approaching. The official Windows 7 virtual desktop end date will be January...

Read Full Story »

Posted in: News

TouchPoint Networks Protects SMBs From Windows 7 End of Life

February 4th, 2019 by admin

Two Business People on Computers at Desk Viewing Finance Report and Checking Email

PORTLAND, OR – TouchPoint Networks a leading managed technology services provider (MTSP), is helping small to mid-sized businesses (SMBs) secure their organizations from cyberattacks, by addressing the Windows 7 “End of Life” policy that will begin...

Read Full Story »

Posted in: Press Release

We Care

November 6th, 2018 by admin

Man and little girl holding hands

Here at TouchPoint, we understand that life can be tough and getting back on your feet can be a challenge for many people, but we are here to help. We have put together our resources to help those in need by aiding in the Emergency and Transitional...

Read Full Story »

Posted in: About

Our Levels of Managed IT Support

August 1st, 2017 by admin

Support

When you work with TouchPoint Networks, you can pick the level of support you need! Whether you want some additional help for your current IT team or if you’re looking to outsource all IT assistance – we’re here to help. We offer several levels of support...

Read Full Story »

Posted in: Products & Services

Why You Should Switch to Managed IT

June 29th, 2017 by admin

managed IT

The need for an integrated, properly managed system is growing exponentially. Team members aren't just working from one desk, using a stationary desktop and basic internet connection. They expect and need to connect from anywhere in the office, as well...

Read Full Story »

Posted in: Products & Services

President of TAG to Visit TouchPoint Networks

September 14th, 2015 by admin

At TouchPoint we work very hard to ensure that we stay up-to-date with the most current technology in order to give our customers the latest and greatest technology for their businesses. We want to be able to provide even better implementations and support...

Read Full Story »

Posted in: Training