TouchPoint Networks Blog

Telecom Industry News and Articles

Helping Companies Successfully Adopt the Hybrid Workplace Model with Advanced Technology Solutions

June 29th, 2021 by admin

A man working from home and in a video conference with employees at the workplace

Leading Managed Technology Services Provider Maximizes Employee Productivity As Businesses Transition to the New Normal EUGENE, OR - TouchPoint Networks, a leading managed technology services provider, announced today the company is helping...

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Posted in: Press Release, Solutions

Helping the Hospitality Industry Provide Excellent Customer Service

March 31st, 2021 by admin

A hotel employee opening a door with a key card

Providing excellent customer service is vitally important for all businesses. As a hotel owner, you need to ensure that you provide excellent customer service, not only over the phone but also to your customers staying at your hotel. The hotel...

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Posted in: Solutions

Helping Businesses Shift from Survival Mode to Strategic Growth

March 17th, 2021 by admin

People shaking hands

Leading Managed Technology Services Provider Presents Workplace Interaction Strategies for Small to Mid-Sized Businesses TouchPoint Networks a leading managed technology services provider (MTSP), announced today that the company is helping businesses...

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Posted in: Press Release, Solutions

Leveraging Clearfly for Mission Critical Communications

February 22nd, 2021 by admin

Server cabling

Leading Managed Technology Services Utilizes Clearfly to Keep Key Facilities and Businesses Connected During COVID-19 EUGENE, OR - TouchPoint Networks, a leading managed technology services provider (MTSP), announced today that the company leverages...

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Posted in: Press Release, Products & Services

Helping Companies Transition From Old Phone Systems that Hindered Remote Work

October 28th, 2020 by admin

A man working from home using a computer and writing

PORTLAND, OR - TouchPoint Networks, a leading managed technology services provider (MTSP), announced today that the company is helping small to mid-sized businesses (SMBs) transition from outdated phone systems that hindered remote worker performance...

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Posted in: Press Release, Solutions

Providing Customers With a Technology Plan for Continued Operations

September 28th, 2020 by admin

A business person using a tablet and a laptop

PORTLAND, OR -TouchPoint Networks, a leading managed technology services provider (MTSP), announced today that the company is building technology plans for businesses to continue to operate through the pandemic. TouchPoint Networks begins...

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Posted in: Press Release, Solutions

TouchPoint Networks Offers Hosted VoIP to Ensure Quality Communication

May 11th, 2020 by admin

VoIP headset resting on a computer keyboard

As the COVID-19 pandemic continues to impact the US, businesses are forced to adapt by moving to a remote workforce. This does present some hurdles as companies need to ensure employees can remain productive and efficient in the new environment. At...

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Posted in: Solutions

How Workspace as a Service Can Help Your Company Thrive

April 30th, 2020 by admin

A man working at home using a laptop and a headset

As businesses continue to be impacted by COVID-19, they are forced to adapt to the ever-changing landscape. One of the ways companies are adapting is by transitioning to a remote workforce. A service companies can use is Workspace as a Service...

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Posted in: Products & Services, Solutions

TouchPoint Networks Has Phone Solutions for Your Business

February 7th, 2020 by admin

Two businessmen shake hands on a blue background that has a city skyline

At TouchPoint Networks, our goal is to help our clients become more efficient, profitable and to give them an advantage over their competitors. We are always learning and keeping up with the latest technology. By partnering with leading technology...

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Posted in: Solutions

TouchPoint Helps Small to Mid-Sized Businesses Leverage the Power of Microsoft Teams

January 31st, 2020 by admin

User showing colleagues information on a laptop computer.

EUGENE, OR – TouchPoint Networks, a leading managed technology services provider (MTSP), announced today that the company is leveraging the power of Microsoft Teams to help companies collaborate faster and more effectively. As we enter a new...

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Posted in: Press Release

Alerting Businesses About Robocall Scams

July 31st, 2019 by admin

Finger touching business phone

PORTLAND, OR – Announcing that we are alerting small to midsized businesses (SMBs) about the prevalence of robocall scams and how any organization can best handle these calls to ensure that all sensitive company information remains...

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Posted in: Press Release

Moving to an Easier Video Conferencing Solution

September 5th, 2018 by admin

Business People Holding a Video Conference Meeting

Anyone who has had to set up a conference room on their own knows the trouble – confusing cables and buttons, missing instructions, spotty connection, and being limited to the one room each time. With TouchPoint Networks' easy to operate, HD-quality...

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Posted in: Solutions

Providing the Flexibility to Work Anywhere

March 1st, 2018 by admin

Man in a field

With internet access in most every café, household, and campus being more common, mobility is becoming a hot topic for the modern worker. While the office is still a very important place for meetings and working with colleagues, the past 20 years have...

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Posted in: Solutions

The Customer Advocate Role at TouchPoint

December 12th, 2017 by admin

We were delighted to join Robert Leake from eFolder at a recent discussion about how we found the right “farmer”, or Customer Advocate. As Tamara Gonzalez explains in this video, we’ve learned to properly define this role from past hires, Tigerpaw training,...

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Posted in: Training

Importance of 4G Backup

September 23rd, 2017 by admin

Network

TouchPoint Networks, a leader in unified communications, announced today that the company will be launching an awareness campaign to educate small to mid-sized business (SMB) owners about the importance of having a 4G backup plan in their organizations....

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Posted in: Press Release