November 17th, 2024 by admin
In today's rapidly evolving business landscape, having a reliable and feature-rich communication system is no longer a luxury - it's an essential requirement for success. At TouchPoint Networks, we understand that in the fast-paced modern marketplace,...
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Tags: communications, phone system, productivity
Posted in: Solutions
November 1st, 2024 by admin
As a leading provider of unified communications solutions, TouchPoint Networks understands the critical role that contact centers play in delivering exceptional customer experiences and driving business growth. In today's fast-paced, highly competitive...
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Tags: communications, customer satisfaction, help desk
Posted in: Solutions
October 10th, 2024 by admin
Leading MTSP Proactively Conducts
Website Audits to Enha
PORTLAND, OR ‐ TouchPoint Networks a
leading Managed Technology
Services Provider (MTSP), is
taking proactive steps to secure its
customers' networks by identifying
and addressing vulnerabilities...
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Tags: communications, connectivity, Technology
Posted in: Press Release
September 5th, 2024 by admin
Leading Managed Technology
Services Provider (MTSP) Is at the
Forefront
of Protecting the Region’s
Organizations
PORTLAND, OR ‐ TouchPoint Networks a
leading managed technology
services provider (MTSP), proudly
announced the deployment of
advanced...
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Tags: communications, customer satisfaction, Managed IT
Posted in: Press Release
June 17th, 2024 by admin
In the fiercely competitive business landscape, delivering exceptional customer service is paramount for companies striving to gain a competitive edge. Customers have become more discerning than ever, and their loyalty is often determined by the quality...
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Tags: call center, communications, customer satisfaction, service, Support
Posted in: Solutions
May 8th, 2024 by admin
Leading MTSP Utilizes Sophisticated
Change Management and Inventory
Asset Software to Keep SMBs Secure,
Efficient and Profitable
PORTLAND, OR ‐ TouchPoint Networks, a leading
managed technology services
provider (MTSP), announced today
they’ve unveiled...
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Tags: communications, connectivity, Technology
Posted in: Press Release
April 4th, 2024 by admin
Leading MTSP to Collaborate with
Industry Thought Leaders
at Technology Assurance Group’s
23rd Annual Convention
PORTLAND, OR ‐ TouchPoint Networks, a leading
managed technology services
provider, has received an exclusive
invitation to attend...
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Tags: communications, TAG, TouchPoint
Posted in: Press Release
February 1st, 2024 by admin
You have probably heard the term “cloud” thrown around often, but what exactly does it mean?
Cloud refers to a virtual space where you can store, access, and manage your data and applications over the internet. Think of it as a digital playground...
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Tags: business continuity, communications, CTAP
Posted in: Solutions
January 10th, 2024 by admin
Leading Managed Technology
Services Provider Drives
Productivity and
Employee Satisfaction
PORTLAND, OR ‐ TouchPoint Networks, a leading
managed technology services provider
(MTSP), announced today new
solutions to enhance the mobile work
experience...
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Tags: communications, connectivity, mobility
Posted in: Press Release
May 23rd, 2023 by admin
Telecommunication Solutions are an integral part of the modern world. They provide a way to send and receive communication in the form of voice, data, and video without geographic boundaries. It is a key element in helping businesses operate efficiently,...
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Tags: business communications, Business Phone Solutions, communications
Posted in: Products & Services, Solutions
January 9th, 2023 by admin
Unified Communications as a Service, often referred to as UCaaS, is an all-inclusive communication platform that combines voice, video, and collaboration services into one easy-to-manage package. UCaaS solutions provide organizations with the ability...
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Tags: communications, productivity, security, services, UCaaS, unified communications, video conferencing, video
Posted in: Products & Services, Solutions
November 30th, 2022 by admin
The answer is a resounding yes! Business phones and VoIP solutions can provide small businesses with many benefits over traditional landline phone services. What's more, the low cost of setup and implementation makes such systems attractive to even...
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Tags: business communications, Business Phone Solutions, Cloud services, cloud solutions, Cloud, collaboration, communications, hosted voice, Managed IT, phone systems, solutions, telecommunications solution, telecommunications, VoIP technology
Posted in: Solutions
August 1st, 2022 by admin
The pandemic brought about many changes in our lives; however, one particular change that stuck around after the pandemic era is the remote way of working.
While people did work remotely pre-virus, the concept has massively gained popularity. Studies...
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Tags: business communications, Business Phone Solutions, Cloud services, cloud solutions, Cloud, collaboration, communications, Cyber Security, data protection, data security, IT Solutions, IT, remote office, solutions
Posted in: Solutions
June 29th, 2021 by admin
Leading Managed Technology Services Provider Maximizes Employee
Productivity As Businesses Transition to the New Normal
EUGENE, OR - TouchPoint Networks, a leading managed technology services provider, announced today the company is helping...
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Tags: business communications, cloud solutions, Cloud, collaboration, communications, Hybrid Workplace, service, solutions, telecommunications, unified communications, video conferencing, workplace
Posted in: Press Release, Solutions
March 31st, 2021 by admin
Providing excellent customer service is vitally important for all businesses. As a hotel owner, you need to ensure that you provide excellent customer service, not only over the phone but also to your customers staying at your hotel. The hotel...
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Tags: business communications, Business Phone Solutions, communications, Hospitality, NEC SV9100, PBX, phone system, phone systems, quality services, scalable, solutions, Technology, unified communications
Posted in: Solutions
March 17th, 2021 by admin
Leading Managed Technology Services Provider Presents Workplace Interaction Strategies for Small to Mid-Sized Businesses
TouchPoint Networks a leading managed technology services provider (MTSP), announced today that the company is helping businesses...
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Tags: communications, growth, productivity, Support, technology, workplace
Posted in: Press Release, Solutions
February 22nd, 2021 by admin
Leading Managed Technology Services Utilizes Clearfly to Keep Key Facilities and Businesses Connected During COVID-19
EUGENE, OR - TouchPoint Networks, a leading managed technology services provider (MTSP), announced today that the company leverages...
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Tags: Clearfly, communications, healthcare, technology
Posted in: Press Release, Products & Services
October 28th, 2020 by admin
PORTLAND, OR - TouchPoint Networks, a leading managed technology services provider (MTSP), announced today that the company is helping small to mid-sized businesses (SMBs) transition from outdated phone
systems that hindered remote worker performance...
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Tags: business communications, Business Phone Solutions, Cloud services, cloud solutions, Cloud, communications, phone system, remote office, services, telecommunications solution, telecommunications
Posted in: Press Release, Solutions
September 28th, 2020 by admin
PORTLAND, OR -TouchPoint Networks, a leading managed technology services provider
(MTSP), announced today that the company is building technology plans for businesses to continue to operate
through the pandemic. TouchPoint Networks begins...
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Tags: Cloud, collaboration, communications, COVID-19, Cyber Security, remote office, solutions, unified communications, video conferencing
Posted in: Press Release, Solutions
May 11th, 2020 by admin
As the COVID-19 pandemic continues to impact the US, businesses are forced to adapt by moving to a remote workforce. This does present some hurdles as companies need to ensure employees can remain productive and efficient in the new environment. At...
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Tags: business continuity, Cloud services, communications, COVID-19, disaster recovery, reduced costs, remote office, scalable
Posted in: Solutions
April 30th, 2020 by admin
As businesses continue to be impacted by COVID-19, they are forced to adapt to the ever-changing landscape. One of the ways companies are adapting is by transitioning to a remote workforce. A service companies can use is Workspace as a Service...
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Tags: business continuity, business strategy, Cloud services, cloud solutions, Cloud, collaboration, communications, solutions, Technology, WaaS
Posted in: Products & Services, Solutions
February 7th, 2020 by admin
At TouchPoint Networks, our goal is to help our clients become more efficient, profitable and to give them an advantage over their competitors. We are always learning and keeping up with the latest technology. By partnering with leading technology...
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Tags: business communications, Business Phone Solutions, communications, customer satisfaction, solutions, telecommunications, Zultys
Posted in: Solutions
January 31st, 2020 by admin
EUGENE, OR – TouchPoint Networks, a leading managed technology services provider (MTSP), announced today that the company is leveraging the power of Microsoft Teams to help companies collaborate faster and more effectively. As we enter a new...
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Tags: collaboration, communications, Microsoft Teams, remote office
Posted in: Press Release
July 31st, 2019 by admin
PORTLAND, OR –
Announcing that we are alerting small to midsized businesses (SMBs) about the prevalence of robocall scams and how any organization can best handle these calls to ensure that all sensitive company information remains...
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Tags: business communications, communications, security, technology
Posted in: Press Release
September 5th, 2018 by admin
Anyone who has had to set up a conference room on their own knows the trouble – confusing cables and buttons, missing instructions, spotty connection, and being limited to the one room each time. With TouchPoint Networks' easy to operate, HD-quality...
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Tags: Cloud video conferencing, communications, Video-as-a-Service, video conferencing
Posted in: Solutions
March 1st, 2018 by admin
With internet access in most every café, household, and campus being more common, mobility is becoming a hot topic for the modern worker. While the office is still a very important place for meetings and working with colleagues, the past 20 years have...
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Tags: BYOD, cloud solutions, communications, mobility, remote office
Posted in: Solutions
December 12th, 2017 by admin
We were delighted to join Robert Leake from eFolder at a recent discussion about how we found the right “farmer”, or Customer Advocate. As Tamara Gonzalez explains in this video, we’ve learned to properly define this role from past hires, Tigerpaw training,...
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Tags: communications, Customer Advocate, eFolder, presentation, TAG
Posted in: Training
September 23rd, 2017 by admin
TouchPoint Networks, a leader in unified communications, announced today that the company will be launching an awareness campaign to educate small to mid-sized business (SMB) owners about the importance of having a 4G backup plan in their organizations....
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Tags: 4G, communications, data protection, network, wireless
Posted in: Press Release