TouchPoint Networks Blog Articles
April 17th, 2024 by admin
It all begins with a user initiating contact for a problem they are facing with a product or service. It could also be an employee looking for answers to troubleshoot an error. Without proper assistance, both individuals can be left hanging, annoyed...
Posted in: Products & Services
December 4th, 2023 by admin
In an era where cyber threats are becoming more sophisticated and prevalent, organizations must employ robust strategies to safeguard their digital assets. Endpoint Detection and Response (EDR) services have emerged as a frontline defense against...
Posted in: Products & Services
October 3rd, 2023 by admin
In the rapidly evolving landscape of technology, businesses constantly seek innovative solutions to stay competitive, efficient, and secure. However, with the ever-increasing complexity of IT environments and the potential risks associated with...
Posted in: Products & Services
June 16th, 2023 by admin
In today's digital business environment, it is essential for organizations to have a reliable and efficient network operations center (NOC) in place. A NOC allows an organization to monitor and manage its IT infrastructure from a central...
Posted in: Products & Services
May 23rd, 2023 by admin
Telecommunication Solutions are an integral part of the modern world. They provide a way to send and receive communication in the form of voice, data, and video without geographic boundaries. It is a key element in helping businesses operate efficiently,...
Posted in: Products & Services, Solutions
March 22nd, 2023 by admin
Managed IT Services is a type of outsourcing that involves hiring a third-party organization to handle the monitoring, management, and maintenance of an entire or part of your organization's technology infrastructure. This can include hardware, software,...
Posted in: Products & Services, Solutions
January 9th, 2023 by admin
Unified Communications as a Service, often referred to as UCaaS, is an all-inclusive communication platform that combines voice, video, and collaboration services into one easy-to-manage package. UCaaS solutions provide organizations with the ability...
Posted in: Products & Services, Solutions
October 26th, 2022 by admin
As we approach the new year, it's important to reflect on the past and set our sights on the future. When it comes to cybersecurity, there are a few things that we can learn from last year and what we can expect in the coming year. Here are four reasons...
Posted in: Products & Services, Cyber Security, Solutions
September 20th, 2022 by admin
All business owners know that disasters come uncalled and rapidly shake the core of your business. This last year was proof of this; with Covid-19 emerging and many people switching to work from home, the past year took unexpected turns where working...
Posted in: Products & Services, Solutions
March 22nd, 2022 by admin
With the fast-paced world, technology is seeing evolution at full speed too. The amount of technology we have seen in the last five years and its impact on the world astonishes us. However, this evolution isn't going to stop and will carry...
Posted in: Products & Services
February 6th, 2022 by admin
Are you a small or medium-sized business owner? Do you wish to provide better business services and excellent customer experiences? If yes, then you might want to invest in managed IT services. Managed IT services provide SMBs the best way to run their...
Posted in: Products & Services, Solutions
August 30th, 2021 by admin
While industries have struggled to transition to remote working over the past year, the medical industry has faced a different struggle for transitioning to remote work. Medical organization's tools are required legally to be HIPAA compliant....
Posted in: Products & Services, Solutions
February 22nd, 2021 by admin
Leading Managed Technology Services Utilizes Clearfly to Keep Key Facilities and Businesses Connected During COVID-19 EUGENE, OR - TouchPoint Networks, a leading managed technology services provider (MTSP), announced today that the company leverages...
Posted in: Press Release, Products & Services
April 30th, 2020 by admin
As businesses continue to be impacted by COVID-19, they are forced to adapt to the ever-changing landscape. One of the ways companies are adapting is by transitioning to a remote workforce. A service companies can use is Workspace as a Service...
Posted in: Products & Services, Solutions
March 12th, 2020 by admin
There are many benefits to installing surveillance cameras in your business. Surveillance cameras are an essential tool to increase loss prevention, safety, and security. At TouchPoint Networks, we offer remote video surveillance, so you know what is...
Posted in: Products & Services, Solutions
January 29th, 2020 by admin
Technology is always changing and evolving. Equipment that was up-to-date when you purchased it becomes obsolete very quickly. It isn't cost-effective to have to buy new equipment every year, or every few years. That is why TouchPoint Networks offers...
Posted in: Products & Services, Solutions
December 13th, 2019 by admin
A serious problem threatening businesses everywhere is network vulnerability. Organizations rely on their networks, servers, and equipment to adequately run operations. However, it is common for many companies not to use proper IT habits,...
Posted in: Products & Services, Cyber Security, Solutions
April 12th, 2019 by admin
At TouchPoint Networks, we offer security, emergency, and dispatch solutions for any business, organization or facility in the Pacific Northwest area. One of the most essential safety solutions we provide is our e911 system that can help for faster dispatch...
Posted in: Products & Services, Solutions
February 25th, 2019 by admin
TouchPoint offers an excellent solution in firewall and security technology that takes care of all your needs and in an affordable package for your office or business. We take care of everything like renewals and updates, so you don’t have to. All...
Posted in: Products & Services
November 29th, 2018 by admin
More and more businesses are going mobile. Technology is rapidly changing and many companies along with their employees are no longer in one place, so you need a phone system with excellent mobile technology for all of your business needs. TouchPoint...
Posted in: Products & Services
July 23rd, 2018 by admin
Hiring ‘round the clock security guards can be an expensive drain on resources that you could be investing into your growth! With our Video Surveillance solutions we can help you save money while protecting your business. Whether you are trying to...
Posted in: Products & Services
June 25th, 2018 by admin
Unfortunately, one of our customers recently suffered a huge business loss after a fire caused their building to collapse over a weekend. Situations like these remind all of us how important it is to have a business continuity and disaster recovery...
Posted in: Products & Services
September 7th, 2017 by admin
It's very easy to forget how much infrastructure is required to support our increasing dependence on technology. Modern businesses require fast, reliable internet connections, secure IT systems, larger storage solutions, and applications to support most...
Posted in: Products & Services
August 1st, 2017 by admin
When you work with TouchPoint Networks, you can pick the level of support you need! Whether you want some additional help for your current IT team or if you’re looking to outsource all IT assistance – we’re here to help. We offer several levels of support...
Posted in: Products & Services
June 29th, 2017 by admin
The need for an integrated, properly managed system is growing exponentially. Team members aren't just working from one desk, using a stationary desktop and basic internet connection. They expect and need to connect from anywhere in the office, as well...
Posted in: Products & Services
May 9th, 2017 by admin
It keeps on ringing, but Janice in Accounting just isn't picking up the phone. You leave a voicemail. Later, while you're in a meeting, Janet calls you back and leaves a voicemail. You both end up playing phone tag for most of the day, having to listen...
Posted in: Products & Services
March 8th, 2017 by admin
No matter what type of business you're running, these days everyone is using wireless and LAN networks, applications, data servers, websites, and a range of communication tools that are often integrated with online services. But the average person doesn't...
Posted in: Products & Services, Cyber Security
February 8th, 2017 by admin
One of the areas we will be focusing on in 2017 is educating our customers on the benefits of hosted voice and Workspace as a Service (WaaS). Through our cloud services, you can enjoy full mobility and flexibility to work from anywhere, anytime with...
Posted in: Products & Services
January 10th, 2017 by admin
Here at TouchPoint, we have developed a strategy for optimizing our customer's IT support to ensure convenience and efficiency. In addition to our Current Technology Assurance Program (CTAP), we believe in helping the customer to assess their technology...
Posted in: Products & Services
December 6th, 2016 by admin
The world can be a dangerous place. Ensuring the safety of your employees, customers, assets, and business locations is part of your responsibility as the business owner. We can help make your job easier with our video surveillance services customized...
Posted in: Products & Services
September 15th, 2016 by admin
With our multiple partnerships, you won't have to settle for an okay telecommunications solution. We work hard to get you in touch with the best solutions out there. Whether it be unified communications, disaster recovery, video surveillance, managed...
Posted in: Products & Services
June 11th, 2016 by admin
Our 4 service levels of support provide you with the tools you need to build the remotely managed IT team of your dreams. Each consecutive service level boosts the services available to your business. For example, if monitoring isn't enough, you can...
Posted in: Products & Services
May 19th, 2016 by admin
Who is running your IT? A friend of a friend? A family member of an employee? A neighbor who "knows computers"? Back when you started your company, it may have seemed like a bargain to have your IT run by someone you already knew. But as your business...
Posted in: Uncategorized, Press Release, Products & Services
April 5th, 2016 by admin
Nowadays we are seeing Voice, Data, Video, and a host of other applications all converging into one integrated network. In order to ensure that your system continually operates smoothly and efficiently, this network must be maintained. TouchPoint is here...
Posted in: Products & Services
March 3rd, 2016 by admin
In business today, having a reliable data network is crucial. In addition, integrating your data, voice, and video can greatly impact corporate productivity. Multiple locations can be linked as one network, and people can work from home or on the road...
Posted in: Products & Services
January 20th, 2016 by admin
Network threats can come at any time and from anywhere. To seize them before they take you down, you need a network security solution that is at the top of its game. TouchPoint provides the industry's smartest, fastest and most potent network security...
Posted in: Products & Services
December 10th, 2015 by admin
Since winter is here, it is important to have a disaster recovery plan in place to protect your business from snow, ice, rain and floods, or even simple equipment failure. When a disaster strikes, having a plan and being able to put it into immediate...
Posted in: Products & Services
October 7th, 2015 by admin
TouchPoint recently installed a brand new NEC SV9100 phone system with the Unified Communications suite for U.S. Fish & Wildlife. The U.S. Fish & Wildlife Service Forensics Laboratory is the only lab in the world dedicated to solving crimes against...
Posted in: Products & Services
April 7th, 2015 by admin
Everyone has heard the question, “Why Not Skype?” when evaluating video conferencing solutions. While Skype is an excellent tool for one-on-one consumer video, it is a poor solution for businesses that require frequent and secure video communication,...
Posted in: Products & Services
February 3rd, 2015 by admin
Get all of the benefits and features of a premise-based phone system with Unified Communications and Mobility without the expensive hardware. Through Touch Point Networks' partnership with Zultys, we can provide you with Zultys Cloud Services! With Zultys...
Posted in: Products & Services
December 22nd, 2014 by admin
At TouchPoint we understand that each customer has unique telecommunications requirements, and we have developed a way to respond to those requirements quickly and effectively. Our technical staff undergoes rigorous factory training from a select group...
Posted in: Products & Services
November 24th, 2014 by admin
As we head into winter, the weather is only going to get rougher. Unexpected storms can knock out power and disable servers without any notice. Fortunately, we have a solution that can keep you operational through any disaster. With a new Unified Communications...
Posted in: Products & Services
September 9th, 2014 by admin
Fall has arrived! School is in session, and the football season is in full swing. Now is the time to put strategies into action and watch them play out in the real world. With all the rapid changes in the information technology industry, does your business...
Posted in: Products & Services
August 14th, 2014 by admin
Cloud video services can eliminate the expense of buying and upgrading your video equipment. It could also improve engagement with your remote and mobile workforce. Delivered via Video-as-a- Service, our cloud video services enable simple, affordable...
Posted in: Products & Services
July 17th, 2014 by admin
We've recently implemented Zultys for two legal non-profits in Portland to help them better serve low-income clients throughout Oregon. These organizations will save money, and also be more productive and efficient. Additional software that's included...
Posted in: Products & Services
May 22nd, 2014 by admin
TouchPoint is now providing cloud video conferencing! Our cloud video conferencing technology enables end users to cost effectively collaborate via video with standard HD conference room systems, desktops/laptops, web browsers, tablets and smartphones....
Posted in: Products & Services
April 14th, 2014 by admin
Would you like to eliminate the expense of buying and upgrading your video equipment? How about improving engagement with your remote and mobile workforce? Let's talk cloud video services and what it means for your business. With TouchPoint cloud video...
Posted in: Products & Services
February 17th, 2014 by admin
At TouchPoint, we have more than one option for hosted solutions, and we customize them to your needs. As a SkyTalk Plus authorized agent, we're able to offer our clients hosted telephone systems without the "Big Box" price, eliminating the complexity...
Posted in: Products & Services
December 16th, 2013 by admin
Through our partnership with Zultys, Touch Point is pleased to offer solutions that integrate with a wide range of Customer Relationship Management (CRM) and third-party applications. With Zultys Outlook Communicator, your Zultys IP phone system can...
Posted in: Products & Services
October 8th, 2013 by admin
We are in the process of implementing a system for the Grand Central Bakery as well as networking their retail bakeries in Portland and Seattle. They chose the solution because they could cluster the system and provide disaster recovery in both Seattle...
Posted in: News, Partner Plan, Products & Services, Profit, Success Story, Testimonial
September 23rd, 2013 by admin
Do you need a Unified Communications and Collaboration solution that consolidates disparate business applications into a single powerful platform? Through TouchPoint Networks's partnership with Tadiran Telecom, we can offer you a solution called Aeonix....
Posted in: News, Products & Services
August 23rd, 2013 by admin
Are you considering a managed print solution? First, what is a managed print solution and how will it benefit you? An MPS is the active management and optimization of document output devices and related business processes. Essentially, they are like...
Posted in: Managed Print Solution, Partner Plan, Products & Services, Profit
May 29th, 2013 by admin
In today's hectic business world you need solutions that help you accomplish more in less time. Our experts at TouchPoint Networks will assist you in creating competitive advantage and increased profitability through the implementation of new technology...
Posted in: Products & Services