TouchPoint Networks Blog

Telecom Industry News and Articles

Helping the Hospitality Industry Provide Excellent Customer Service

March 31st, 2021 by admin

A hotel employee opening a door with a key card

Providing excellent customer service is vitally important for all businesses. As a hotel owner, you need to ensure that you provide excellent customer service, not only over the phone but also to your customers staying at your hotel. The hotel environment presents a challenge for customer service...

Read Full Story »

Posted in: Solutions

Disaster Recovery

December 10th, 2015 by admin

Since winter is here, it is important to have a disaster recovery plan in place to protect your business from snow, ice, rain and floods, or even simple equipment failure. When a disaster strikes, having a plan and being able to put it into immediate action can mean the difference between staying open...

Read Full Story »

Posted in: Products & Services