TouchPoint Networks Blog

Telecom Industry News and Articles

Helping the Hospitality Industry Provide Excellent Customer Service

March 31st, 2021 by admin

A hotel employee opening a door with a key card

Providing excellent customer service is vitally important for all businesses. As a hotel owner, you need to ensure that you provide excellent customer service, not only over the phone but also to your customers staying at your hotel. The hotel environment presents a challenge for customer service...

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Tags: Business Phone Solutions, unified communications, phone system, phone systems, Technology, NEC SV9100, PBX, business communications, quality services, communications, solutions, scalable, Hospitality

Posted in: Solutions

Helping Companies Transition From Old Phone Systems that Hindered Remote Work

October 28th, 2020 by admin

A man working from home using a computer and writing

PORTLAND, OR - TouchPoint Networks, a leading managed technology services provider (MTSP), announced today that the company is helping small to mid-sized businesses (SMBs) transition from outdated phone systems that hindered remote worker performance to cloud voice. Many companies that went remote...

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Tags: Business Phone Solutions, Cloud services, Cloud, services, telecommunications, phone system, business communications, telecommunications solution, communications, cloud solutions, remote office

Posted in: Press Release, Solutions

Zultys Cloud Services

February 3rd, 2015 by admin

Get all of the benefits and features of a premise-based phone system with Unified Communications and Mobility without the expensive hardware. Through Touch Point Networks' partnership with Zultys, we can provide you with Zultys Cloud Services! With Zultys Cloud Services, you get a fully-hosted telephone...

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Tags: Touch Point Networks, Zultys, Cloud services, Cloud, phone system

Posted in: Products & Services