TouchPoint Networks Blog

Telecom Industry News and Articles

Helping the Hospitality Industry Provide Excellent Customer Service

March 31st, 2021 by admin

A hotel employee opening a door with a key card

Providing excellent customer service is vitally important for all businesses. As a hotel owner, you need to ensure that you provide excellent customer service, not only over the phone but also to your customers staying at your hotel. The hotel environment presents a challenge for customer service...

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Posted in: Solutions

Dedicated to Solving Crimes Against Wildlife

October 7th, 2015 by admin

TouchPoint recently installed a brand new NEC SV9100 phone system with the Unified Communications suite for U.S. Fish & Wildlife. The U.S. Fish & Wildlife Service Forensics Laboratory is the only lab in the world dedicated to solving crimes against wildlife. TouchPoint is glad to be apart of their...

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Posted in: Products & Services

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