March 31st, 2021 by admin
Providing excellent customer service is vitally important for all businesses. As a hotel owner, you need to ensure that you provide excellent customer service, not only over the phone but also to your customers staying at your hotel. The hotel environment presents a challenge for customer service...
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Tags: Business Phone Solutions, unified communications, phone system, phone systems, Technology, NEC SV9100, PBX, business communications, quality services, communications, solutions, scalable, Hospitality
Posted in: Solutions
May 11th, 2020 by admin
As the COVID-19 pandemic continues to impact the US, businesses are forced to adapt by moving to a remote workforce. This does present some hurdles as companies need to ensure employees can remain productive and efficient in the new environment. At TouchPoint Networks, we have tools to help your company...
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Tags: Cloud services, disaster recovery, communications, remote office, business continuity, COVID-19, reduced costs, scalable
Posted in: Solutions
