TouchPoint Networks Blog

Telecom Industry News and Articles

How Zultys is Bringing HIPAA Compliance Remote Work Offerings to Medical Organizations

August 30th, 2021 by admin

A smartphone, laptop, and tablet on a desk each displaying the same screen of a cloud icon surrounded by other icons over a bluish-green background

  While industries have struggled to transition to remote working over the past year, the medical industry has faced a different struggle for transitioning to remote work. Medical organization's tools are required legally to be HIPAA compliant....

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Posted in: Products & Services, Solutions

Helping Companies Successfully Adopt the Hybrid Workplace Model with Advanced Technology Solutions

June 29th, 2021 by admin

A man working from home and in a video conference with employees at the workplace

Leading Managed Technology Services Provider Maximizes Employee Productivity As Businesses Transition to the New Normal EUGENE, OR - TouchPoint Networks, a leading managed technology services provider, announced today the company is helping...

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Posted in: Press Release, Solutions

Helping the Hospitality Industry Provide Excellent Customer Service

March 31st, 2021 by admin

A hotel employee opening a door with a key card

Providing excellent customer service is vitally important for all businesses. As a hotel owner, you need to ensure that you provide excellent customer service, not only over the phone but also to your customers staying at your hotel. The hotel...

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Posted in: Solutions

Unified Communications Improves Collaboration and Productivity

March 4th, 2021 by admin

A man working from home using a computer and a headset

The emergence of COVID-19 last year and the subsequent changes to work practices, such as working from home, and increased video conferencing, have increased the need for businesses to adapt to better support their employees. At TouchPoint Networks,...

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Posted in: Solutions

Providing Customers With a Technology Plan for Continued Operations

September 28th, 2020 by admin

A business person using a tablet and a laptop

PORTLAND, OR -TouchPoint Networks, a leading managed technology services provider (MTSP), announced today that the company is building technology plans for businesses to continue to operate through the pandemic. TouchPoint Networks begins...

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Posted in: Press Release, Solutions

Become More Mobile with TouchPoint Networks

November 29th, 2018 by admin

Smiling Business Man and Woman on Mobile Devices in Lobby Setting

More and more businesses are going mobile. Technology is rapidly changing and many companies along with their employees are no longer in one place, so you need a phone system with excellent mobile technology for all of your business needs. TouchPoint...

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Posted in: Products & Services

Helping King City Civic Association Unite the Community

September 18th, 2018 by admin

Hands in a circle

PORTLAND, OR – We are excited to announce that we have recently deployed a complete unified communications solution with the King City Civic Association. The King City Civic Association is responsible for the success of a planned community for...

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Posted in: Press Release

Zultys for UC

May 27th, 2018 by admin

Business people at meeting

For many modern businesses, the need for flexibility in the workplace is paramount to having successful, satisfied employees and a booming business. We have all heard the news that speaks more and more about the "rising mobile workforce"...

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Posted in: Solutions

Technology Assessment

January 23rd, 2018 by admin

Old phone phone switchboard

Competitive advantage is often the doorway to success in the industry these days and it is never just one solution that will get you there either, but rather a combination of solutions. In a lot of cases, businesses that switch to a Unified Communications...

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Posted in: Solutions

Speeding up Communications

May 9th, 2017 by admin

man on hold

It keeps on ringing, but Janice in Accounting just isn't picking up the phone. You leave a voicemail. Later, while you're in a meeting, Janet calls you back and leaves a voicemail. You both end up playing phone tag for most of the day, having to listen...

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Posted in: Products & Services

Partners

September 15th, 2016 by admin

With our multiple partnerships, you won't have to settle for an okay telecommunications solution. We work hard to get you in touch with the best solutions out there. Whether it be unified communications, disaster recovery, video surveillance, managed...

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Posted in: Products & Services

Looking for an Opportunity to Grow? So are We!

January 12th, 2016 by admin

Our customers say it best. “TouchPoint personnel are dedicated, passionate, enthusiastic, cheerful and a pleasure to work with." "I have worked with TouchPoint Networks for many years and find that their people are very responsive to our company's unique...

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Posted in: Career Opportunity

Dedicated to Solving Crimes Against Wildlife

October 7th, 2015 by admin

TouchPoint recently installed a brand new NEC SV9100 phone system with the Unified Communications suite for U.S. Fish & Wildlife. The U.S. Fish & Wildlife Service Forensics Laboratory is the only lab in the world dedicated to solving crimes against...

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Posted in: Products & Services

Service and Support

December 22nd, 2014 by admin

At TouchPoint we understand that each customer has unique telecommunications requirements, and we have developed a way to respond to those requirements quickly and effectively. Our technical staff undergoes rigorous factory training from a select group...

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Posted in: Products & Services

VMWare Rescues Your Business after a Disaster

November 24th, 2014 by admin

As we head into winter, the weather is only going to get rougher. Unexpected storms can knock out power and disable servers without any notice. Fortunately, we have a solution that can keep you operational through any disaster. With a new Unified Communications...

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Posted in: Products & Services

5 Key Factors to Understand When Selecting a Cloud Voice Provider

October 27th, 2014 by admin

Leader in Unified Communications Educates Customers on Importance of Choosing the Right Cloud Voice Solution for Your Business TouchPoint Networks, a leader in unified communications, announced today that the company has collected and documented the five...

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Posted in: Press Release

Giving Back to Our Community

July 17th, 2014 by admin

We've recently implemented Zultys for two legal non-profits in Portland to help them better serve low-income clients throughout Oregon. These organizations will save money, and also be more productive and efficient. Additional software that's included...

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Posted in: Products & Services

TouchPoint Networks Fosters Technology Adoption with K-12 Schools

January 14th, 2014 by admin

Too many teachers today use outdated technology, which not only robs them of much-needed functionality but also incurs unnecessary expenses during tough economic times. TouchPoint Networks is actively spreading awareness about several recent technology...

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Posted in: Press Release

TouchPoint Helps Accelerate the Rebirth of the Auto Industry

November 18th, 2013 by admin

TouchPoint Networks, an industry leader in unified communications, announced today that the company has launched a program that is accelerating the growth of the automotive industry. The momentum in the financial markets has brought a few industries back...

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Posted in: Press Release

Aeonix Unified Communications and Collaboration Solution

September 23rd, 2013 by admin

Do you need a Unified Communications and Collaboration solution that consolidates disparate business applications into a single powerful platform? Through TouchPoint Networks's partnership with Tadiran Telecom, we can offer you a solution called Aeonix....

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Posted in: News, Products & Services