TouchPoint Networks Blog Articles

Technology News and Articles

Helping the Hospitality Industry Provide Excellent Customer Service

March 31st, 2021 by admin

A hotel employee opening a door with a key card

Providing excellent customer service is vitally important for all businesses. As a hotel owner, you need to ensure that you provide excellent customer service, not only over the phone but also to your customers staying at your hotel. The hotel...

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Posted in: Solutions

Helping Companies Transition From Old Phone Systems that Hindered Remote Work

October 28th, 2020 by admin

A man working from home using a computer and writing

PORTLAND, OR - TouchPoint Networks, a leading managed technology services provider (MTSP), announced today that the company is helping small to mid-sized businesses (SMBs) transition from outdated phone systems that hindered remote worker performance...

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Posted in: Press Release, Solutions

TouchPoint Networks Has Phone Solutions for Your Business

February 7th, 2020 by admin

Two businessmen shake hands on a blue background that has a city skyline

At TouchPoint Networks, our goal is to help our clients become more efficient, profitable and to give them an advantage over their competitors. We are always learning and keeping up with the latest technology. By partnering with leading technology...

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Posted in: Solutions

Is Your Business Ready in the Event that Disaster Strikes?

May 19th, 2015 by admin

Your phone system is lifeblood of your business. From the humble beginnings of starting your business from your personal cell phone to the phone system that powers your business currently, businesses rely on their phone systems to keep in touch with their...

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Posted in: Uncategorized

Skype vs. TouchPoint Video

April 7th, 2015 by admin

Everyone has heard the question, “Why Not Skype?” when evaluating video conferencing solutions. While Skype is an excellent tool for one-on-one consumer video, it is a poor solution for businesses that require frequent and secure video communication,...

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Posted in: Products & Services

Rose Villa

October 2nd, 2014 by admin

Rose Villa is a nonprofit active and continuing care retirement community (CCRC) located on a bluff above the Willamette River in Portland, Oregon. Their mission is to support older adults as they live the life of their own choosing. When they needed...

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Posted in: Press Release, Success Story

Giving Back to Our Community

July 17th, 2014 by admin

We've recently implemented Zultys for two legal non-profits in Portland to help them better serve low-income clients throughout Oregon. These organizations will save money, and also be more productive and efficient. Additional software that's included...

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Posted in: Products & Services

Hosted Telephone Systems Without the "Big Box" Price

February 17th, 2014 by admin

At TouchPoint, we have more than one option for hosted solutions, and we customize them to your needs. As a SkyTalk Plus authorized agent, we're able to offer our clients hosted telephone systems without the "Big Box" price, eliminating the complexity...

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Posted in: Products & Services

Customer Relationship Management solutions through Zultys

December 16th, 2013 by admin

Zultys

Through our partnership with Zultys, Touch Point is pleased to offer solutions that integrate with a wide range of Customer Relationship Management (CRM) and third-party applications. With Zultys Outlook Communicator, your Zultys IP phone system can...

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Posted in: Products & Services

TouchPoint Helps Accelerate the Rebirth of the Auto Industry

November 18th, 2013 by admin

TouchPoint Networks, an industry leader in unified communications, announced today that the company has launched a program that is accelerating the growth of the automotive industry. The momentum in the financial markets has brought a few industries back...

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Posted in: Press Release

Challenges of VoIP and How to Overcome Them

October 9th, 2012 by admin

Businessman throwing a desktop phone across the room from behind an office desk

Have you felt like throwing your phone across the desk?!  We recently attended a trade show and met a surprising number of IT managers and business owners who probably at one time did want to chuck their phone! They had recently adopted VoIP in their...

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Posted in: Solutions