TouchPoint Networks Blog Articles

Technology News and Articles

How Cloud Solutions Benefit Your Business

June 1st, 2023 by admin

Learn all about why businesses need cloud solutions today

Cloud solutions offer tremendous benefits to businesses of all sizes. With the emergence of cloud computing, companies can now store and manage their data more securely and efficiently than ever before. This article will provide an overview...

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Posted in: Solutions

Increase Communication with Telecommunication Solutions

May 23rd, 2023 by admin

A man working from his home office while talking on a cell phone

Telecommunication Solutions are an integral part of the modern world. They provide a way to send and receive communication in the form of voice, data, and video without geographic boundaries. It is a key element in helping businesses operate efficiently,...

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Posted in: Products & Services, Solutions

Are Business Phones and VoIP Solutions Worth It for Small Businesses?

November 30th, 2022 by admin

A woman in a black blazer sitting on a black office chair and talking on the phone

The answer is a resounding yes! Business phones and VoIP solutions can provide small businesses with many benefits over traditional landline phone services. What's more, the low cost of setup and implementation makes such systems attractive to even...

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Posted in: Solutions

TouchPoint Networks Integrates Business Phone Systems to Microsoft Teams to Increase Customer Collaboration, Productivity and Profitability

August 8th, 2022 by admin

Teamwork and collaboration concept with hands joined together in a circle.

Leading MTSP Improves Communication Among Region’s Businesses MEDFORD, OR – TouchPoint Networks a leading managed technology services provider (MTSP), recently announced that the company is proactively integrating business...

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Posted in: Press Release

Security, Cloud, and Voice Solutions - the Three Factors Needed to Strengthen Remote Working Lifestyle

August 1st, 2022 by admin

A man working remotely on his laptop and his hands behind his head

The pandemic brought about many changes in our lives; however, one particular change that stuck around after the pandemic era is the remote way of working. While people did work remotely pre-virus, the concept has massively gained popularity. Studies...

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Posted in: Solutions

Helping the Hospitality Industry Provide Excellent Customer Service

March 31st, 2021 by admin

A hotel employee opening a door with a key card

Providing excellent customer service is vitally important for all businesses. As a hotel owner, you need to ensure that you provide excellent customer service, not only over the phone but also to your customers staying at your hotel. The hotel...

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Posted in: Solutions

Helping Companies Transition From Old Phone Systems that Hindered Remote Work

October 28th, 2020 by admin

A man working from home using a computer and writing

PORTLAND, OR - TouchPoint Networks, a leading managed technology services provider (MTSP), announced today that the company is helping small to mid-sized businesses (SMBs) transition from outdated phone systems that hindered remote worker performance...

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Posted in: Press Release, Solutions

TouchPoint Networks Has Phone Solutions for Your Business

February 7th, 2020 by admin

Two businessmen shake hands on a blue background that has a city skyline

At TouchPoint Networks, our goal is to help our clients become more efficient, profitable and to give them an advantage over their competitors. We are always learning and keeping up with the latest technology. By partnering with leading technology...

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Posted in: Solutions

Is Your Business Ready in the Event that Disaster Strikes?

May 19th, 2015 by admin

Your phone system is lifeblood of your business. From the humble beginnings of starting your business from your personal cell phone to the phone system that powers your business currently, businesses rely on their phone systems to keep in touch with their...

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Posted in: Uncategorized

Skype vs. TouchPoint Video

April 7th, 2015 by admin

Everyone has heard the question, “Why Not Skype?” when evaluating video conferencing solutions. While Skype is an excellent tool for one-on-one consumer video, it is a poor solution for businesses that require frequent and secure video communication,...

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Posted in: Products & Services

Rose Villa

October 2nd, 2014 by admin

Rose Villa is a nonprofit active and continuing care retirement community (CCRC) located on a bluff above the Willamette River in Portland, Oregon. Their mission is to support older adults as they live the life of their own choosing. When they needed...

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Posted in: Press Release, Success Story

Giving Back to Our Community

July 17th, 2014 by admin

We've recently implemented Zultys for two legal non-profits in Portland to help them better serve low-income clients throughout Oregon. These organizations will save money, and also be more productive and efficient. Additional software that's included...

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Posted in: Products & Services

Hosted Telephone Systems Without the "Big Box" Price

February 17th, 2014 by admin

At TouchPoint, we have more than one option for hosted solutions, and we customize them to your needs. As a SkyTalk Plus authorized agent, we're able to offer our clients hosted telephone systems without the "Big Box" price, eliminating the complexity...

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Posted in: Products & Services

Customer Relationship Management solutions through Zultys

December 16th, 2013 by admin

Zultys

Through our partnership with Zultys, Touch Point is pleased to offer solutions that integrate with a wide range of Customer Relationship Management (CRM) and third-party applications. With Zultys Outlook Communicator, your Zultys IP phone system can...

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Posted in: Products & Services

TouchPoint Helps Accelerate the Rebirth of the Auto Industry

November 18th, 2013 by admin

TouchPoint Networks, an industry leader in unified communications, announced today that the company has launched a program that is accelerating the growth of the automotive industry. The momentum in the financial markets has brought a few industries back...

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Posted in: Press Release

Challenges of VoIP and How to Overcome Them

October 9th, 2012 by admin

Businessman throwing a desktop phone across the room from behind an office desk

Have you felt like throwing your phone across the desk?!  We recently attended a trade show and met a surprising number of IT managers and business owners who probably at one time did want to chuck their phone! They had recently adopted VoIP in their...

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Posted in: Solutions