TouchPoint Networks Blog

Telecom Industry News and Articles

Making the Right Choice for Your Technology Partner

May 19th, 2016 by admin

Who is running your IT? A friend of a friend? A family member of an employee? A neighbor who "knows computers"? Back when you started your company, it may have seemed like a bargain to have your IT run by someone you already knew. But as your business...

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Posted in: Uncategorized, Press Release, Products & Services

Peace of Mind Using Cyber Security

November 12th, 2015 by admin

As a leading provider of unified communications, we are launching an awareness campaign on recent advancements in cyber security. As technology has become even more central to business operations, hackers have grown in proficiency and are posing several...

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Posted in: Uncategorized

Is Your Business Ready in the Event that Disaster Strikes?

May 19th, 2015 by admin

Your phone system is lifeblood of your business. From the humble beginnings of starting your business from your personal cell phone to the phone system that powers your business currently, businesses rely on their phone systems to keep in touch with their...

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Posted in: Uncategorized

Mobile Device Management Program

July 24th, 2013 by admin

TouchPoint Networks has recently launched a Mobile Device Management Program to monitor and security devices that are attached to customer networks. With the proliferation of Smartphones and tablets in today's business world, companies need a way to monitor...

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Posted in: Uncategorized

Our Mission!

June 25th, 2013 by admin

Our mission is to be the most innovative and respected voice and data solutions provider in the Northwest by continuously delivering new technology, excellence in service, and providing competitive advantages with increased profits to our business partners...

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Posted in: Uncategorized

Current Technology Assurance Plan (C-TAP)

May 2nd, 2013 by admin

Making the right investment decision is critical, especially in challenging economic times. It can mean life or death for a business. We understand these risks and have a unique solution known as the Current Technology Assurance Plan (C-TAP) to overcome...

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Posted in: Uncategorized

Desktop Optimization Center

April 3rd, 2013 by admin

We have launched a Desktop Optimization Center (DOC) in order to jumpstart our customers’ productivity. Many businesses are making the move to DOCs in order to reduce the amount of employee downtime on common technical issues and streamline operations....

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Posted in: Uncategorized

Work Smarter and Get More Done with Unified Communications

November 13th, 2012 by admin

Unified Communication solutions provide a number of impressive benefits which increase productivity in many types of businesses. Here is a feature-rich example from one of the manufacturers we represent, NEC, on how Unified Communications can help you...

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Posted in: Uncategorized

5 Ways SIP Technology Advances Your Business

November 8th, 2012 by admin

If you are still using traditional phone lines, like PRI circuits or analog CO (central office) lines, you need to take a look at the advantages of SIP and what it can do for your business before your competitors do!  Here's a look at all the things SIP...

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Posted in: Uncategorized

New Business Phones Can Provide Substantial Tax Benefits

November 6th, 2012 by admin

Example of potential tax savings under Section 179

Acquire New Equipment/Software Before The End Of 2012 And Uncle Sam Makes The First 14 Payments For You!* There are only two months left in the year to take advantage of the tax benefits offered to small and mid-sized businesses with Internal Revenue...

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Posted in: Uncategorized

5 Questions to Ask When Looking For a New Business Phone System

October 26th, 2012 by admin

You may be thinking it is time to purchase a new business phone system, but you’re not sure what to look for when evaluating different manufacturers and vendors. We've compiled a brief list of questions to get you started. Does the system support...

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Posted in: Uncategorized

Have You Tested Your Data Backup Lately?

October 19th, 2012 by admin

Is your company still sending a USB drive home with a staff member to occasionally backup your server?  How much business would you lose if your data was unrecoverable, and what kind of productivity would be lost in staff hours in trying to get the data...

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Posted in: Uncategorized

Why Record Calls and How To Select the Right Recording Solution

September 12th, 2012 by admin

The importance of recording calls has grown in leaps and bounds during the last 4-5 years. The need for call recording has become very broad and includes quality monitoring, training, compliance, regulations, proof of call, liability recording, security...

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Posted in: Uncategorized

Try Desktop Integration on a NEC IP Phone System for Free!

June 28th, 2012 by admin

Have you been considering a new phone system, but don't want to spend the additional money it takes to integrate your computers to your system?  Or are you not sure if Unified Communications (UC) can boost productivity in your business?  NEC has announced...

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Posted in: Uncategorized

Gain a Competitive Advantage with Unified Communications (UC)

June 8th, 2012 by admin

Woman looking over her shoulder while typing on a white computer at her desk

Isn't everyone in this day and age looking for ways to increase efficiency and reduce costs? Look no further because Unified Communications  is all about enhancing your company’s ability to communicate more rapidly and effectively, and in doing so, making...

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Posted in: Uncategorized

We are Excited about the new Polycom Touchscreen Desk Phone!

May 31st, 2012 by admin

Desktop Phone Meets Smartphone!  Polycom has come out with a new business phone called the VVX500.  What makes us so excited about this phone? It's time saving efficiency!  And of course the cool factor.  Check it out: Experience modern simplified navigation...

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Posted in: Uncategorized

How Network Performance Affects VoIP

May 18th, 2012 by admin

Screenshot of a network assessment

Companies today are increasingly replacing their traditional business phone system and implementing VoIP.  VoIP reduces costs and increases business efficiency and productivity. Yet so many companies we have talked to who have implemented VoIP with other...

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Posted in: Uncategorized

Wireless Infrastructure and Mobility Solutions

April 4th, 2012 by admin

We are living in an increasingly wireless world. Wireless networks are expanding throughout the globe, linking people thousands of miles away, and providing instant on-demand services for people who want them. Businesses are constantly looking for new...

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Posted in: Uncategorized

What is Cloud Communications and what are the Benefits

March 6th, 2012 by admin

Icon of a blue cloud surrounded by people

In this current climate of economic uncertainty, your business is probably looking to save money everywhere it can. One option that's currently growing in popularity among small- and medium-sized enterprises is to use "The Cloud" to move their communication...

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Posted in: Uncategorized

7 Factors To Consider When Evaluating Phone System Vendors

February 22nd, 2012 by admin

When you are in business you need to go over every expense with a fine-tooth comb. This is especially true of your vendors for communications. You need to be working with a vendor who is more than just a service provider; your phone system vendor needs...

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Posted in: Uncategorized

Key Differences Between a Hosted PBX and a Premise-Based Phone System

February 13th, 2012 by admin

Is your business considering a new phone system?  Have you heard of hosted PBX service or Virtual PBX's?  The trend today for many companies is to consider going with a Hosted VoIP solution rather than purchasing a traditional premise-based phone system....

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Posted in: Uncategorized

Striving for a Green Phone System and Business Sustainability

January 31st, 2012 by admin

Green planet growing like a plant

By now you know going green is good for the environment and you probably have taken steps in your personal life to be more green, but have you ever thought about applying those principles to your business technology and communication systems? More and...

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Posted in: Uncategorized

8 Benefits of Unified Communications that Enhance Your Business

January 13th, 2012 by admin

Are you considering implementing a Unified Communications Platform in your business? Here is a list of potential business benefits that may cost justify the expense of implementation: Reduced Telecom Expenses - Many Unified Communications Platforms...

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Posted in: Uncategorized

TouchPoint Sponsored Southern Oregon Turkey Trot a Huge Success!

December 12th, 2011 by admin

And the numbers are in!  This year's Southern Oregon Turkey Trot, of which TouchPoint Networks is a major sponsor, had a record turnout!   There were over 1,000 runners, volunteers, and spectators, including our very own Chuck Whiteley.  Chuck who you...

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Posted in: Uncategorized

Dialing a 9 or a 1? You Aren't Taking Advantage of SIP Technology!

October 21st, 2011 by admin

If you have to dial a 1 or a 9 before you make a phone call, you might as well be using smoke signals to communicate.  Now ready for prime time, SIP technology has opened the floodgates for small to mid-sized businesses to benefit from greater business...

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Posted in: Uncategorized

5 Reasons Companies are Choosing Hosted IP Services

October 21st, 2011 by admin

"Cloud Communications" is becoming a buzzword and a popular choice for companies looking for a competitive advantage and increased profitability.  Here is a list of reasons your company may want to make the move to Hosted VoIP Services: Taking your...

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Posted in: Uncategorized

Business Mobility and the Future of our Workforce

October 21st, 2011 by admin

Two young business people holding mobile devices and smiling

Since 1998, Beloit College has released the “Beloit College Mindset List” that looks at cultural touchstones shaping the lives of the year's college-bound students. Beloit notes that today's college freshman has never used a phone with a cord.  As...

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Posted in: Uncategorized