TouchPoint Networks Blog Articles
December 12th, 2017 by admin
We were delighted to join Robert Leake from eFolder at a recent discussion about how we found the right “farmer”, or Customer Advocate. As Tamara Gonzalez explains in this video, we’ve learned to properly define this role from past hires, Tigerpaw training,...
Posted in: Training
October 11th, 2016 by admin
Where did the time go? It seems so long ago now since you last got that IT training from your service provider. Now the information is stale and you need to teach the new employee. We believe there is a better solution than one-time initial training....
Posted in: Training
September 14th, 2015 by admin
At TouchPoint we work very hard to ensure that we stay up-to-date with the most current technology in order to give our customers the latest and greatest technology for their businesses. We want to be able to provide even better implementations and support...
Posted in: Training
March 3rd, 2015 by admin
Every Wednesday at 10am through the end of March, Zultys will be offering webinar-based training on their MXIE UC client. It is a desktop software that you get with your Zultys system that basically controls your phone so that you can see the presence...
Posted in: Training