TouchPoint Networks Blog

Telecom Industry News and Articles

The Customer Advocate Role at TouchPoint

December 12th, 2017 by admin

We were delighted to join Robert Leake from eFolder at a recent discussion about how we found the right “farmer”, or Customer Advocate. As Tamara Gonzalez explains in this video, we’ve learned to properly define this role from past hires, Tigerpaw training, and through working with our partners at Technology...

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Posted in: Training


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