TouchPoint Networks Blog Articles

Technology News and Articles

How Do Help Desk Services Benefit Your Business

August 18th, 2023 by admin

Help desk employees

Maintaining a high level of customer satisfaction and ensuring smooth internal operations are vital for the success of any organization. One crucial aspect of achieving these goals is effective and efficient customer support. Enter help desk services,...

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Posted in: Solutions

The 6 Reasons Every Business Needs Endpoint Detection and Response Services

April 28th, 2023 by admin

Find out everything about endpoint detection and response services

Endpoint detection and response (EDR) services help organizations detect, investigate, and respond to advanced threats in their environment. They provide a comprehensive set of capabilities to detect suspicious activity on endpoints — such...

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Posted in: Cyber Security

TouchPoint Networks Successfully Implements Data Retention Policies for Local Businesses

April 14th, 2023 by admin

Information Security, Online Privacy Protection Concept

Leading MTSP Helps Organizations Avoid Penalties Due to Poor Data Management Practices PORTLAND, OR – TouchPoint Networks, a leading managed technology services provider (MTSP), is helping small- to mid-sized businesses...

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Posted in: Press Release

TouchPoint Networks Invited to Attend 22nd Annual Technology Assurance Group

March 23rd, 2023 by admin

Man presenting to a group of people

Leading MTSP Invited to Conference with Thought Leaders on Exceeding Customer Expectations PORTLAND, OR - TouchPoint Networks, a leading managed technology services provider (MTSP) was invited to attend...

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Posted in: Press Release

Keep Your Technology Relevant with Our CTAP Program

February 28th, 2023 by admin

A hand touching a digital display of clouds

A CTAP is a program designed to ensure that organizations are utilizing the latest technology solutions and practices to support their business operations. It focuses on identifying areas of improvement in current technology systems, processes, and...

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Posted in: Solutions

TouchPoint Networks Launches Managed Detection and Response to Thwart Cyberattacks

February 22nd, 2023 by admin

A man using a cellphone with a graphical protection overlay

Leading MTSP Combines Cybersecurity Experts with State-of-the-Art Technology PORTLAND, OR - TouchPoint Networks, a leading managed technology services provider (MTSP) is protecting SMBs (small to mid-sized businesses) from cyberattacks through their...

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Posted in: Press Release

The Benefits of SD-WAN

February 13th, 2023 by admin

A cloud with 5 computers connected to it by lines

SD-WAN is one of the most powerful technologies in modern enterprise. It allows businesses to create highly reliable, low-latency communications networks that are far more flexible and scalable than traditional WANs. With SD-WAN, companies can improve...

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Posted in: Solutions

Launching Ransomware-as-a-Service Program

January 18th, 2023 by admin

Eye close up watching data.

Leading MTSP Protects Small to Mid-Sized Businesses from Ransomware Attacks EUGENE, OR – TouchPoint Networks, a leading managed technology services provider (MTSP), announced today that the company has launched a Ransomware-as-a-Service...

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Posted in: Press Release

The Benefits of Remote Monitoring and Management Services

December 27th, 2022 by admin

A lock overlaid on a business meeting. Cybersecurity concept

Remote monitoring and management (RMM) services provide a range of benefits that make them an essential tool for businesses. With RMM, organizations can maximize their IT efficiency while minimizing the resources they need to manage their systems. Here...

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Posted in: Solutions

The Reasons Your Business Should Invest in Microsoft Cloud Solutions

December 15th, 2022 by admin

A brunette woman working from home and talking on her cellphone

Microsoft offers a suite of cloud solutions that can help your business become more efficient and cost-effective. With Azure, you can reduce hardware costs and take advantage of the scalability offered by the cloud, while Sharepoint and Teams allow...

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Posted in: Solutions

Are Business Phones and VoIP Solutions Worth It for Small Businesses?

November 30th, 2022 by admin

A woman in a black blazer sitting on a black office chair and talking on the phone

The answer is a resounding yes! Business phones and VoIP solutions can provide small businesses with many benefits over traditional landline phone services. What's more, the low cost of setup and implementation makes such systems attractive to even...

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Posted in: Solutions

The Benefits of Managed IT Services

October 31st, 2022 by admin

Cropped shot of a man using a laptop and tablet. Managed IT Services Concept

The modern business landscape is more complex and competitive than ever before. In order to stay ahead of the curve, businesses need to make sure that their IT infrastructure is up to par. However, managing a company's IT infrastructure can be a daunting...

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Posted in: Solutions

Why Is Video Surveillance a Must in Any Business?

September 7th, 2022 by admin

An employee looking at video feeds from CCTV cameras

Video Surveillance can be controversial, especially considering how privacy invaders are constantly looming on our heads. However, this particular solution is one of the essential investments you should make in your business. Similar to how you can...

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Posted in: Solutions

Security, Cloud, and Voice Solutions - the Three Factors Needed to Strengthen Remote Working Lifestyle

August 1st, 2022 by admin

A man working remotely on his laptop and his hands behind his head

The pandemic brought about many changes in our lives; however, one particular change that stuck around after the pandemic era is the remote way of working. While people did work remotely pre-virus, the concept has massively gained popularity. Studies...

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Posted in: Solutions

Protect Your Network with Advanced Network Firewalls from TouchPoint Networks

April 18th, 2022 by admin

A businessman looking at a futuristic display of monitoring systems for data networks

Over the last two decades, the use of technology has vastly increased, and around 5 billion people currently use the internet. Unfortunately, something that grew alongside the internet in all these years are viruses, hacking and data breaching. Despite...

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Posted in: Cyber Security, Solutions

Significance of Cyber Security for Your Business

January 21st, 2022 by admin

A business man standing behind 3 locks, pointing at the red lock

Businesses need cyber security solutions because of the increasing reliance on digital and internet technology in their day-to-day operations. A lack of cyber protection has exposed many small firms to cybercrime, which is on the rise. The most significant...

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Posted in: Cyber Security, Solutions

IT Security Assessment Guide - All You Need to Know

December 27th, 2021 by admin

A man sitting at a desk working on his laptop

As the cyber threat landscape evolves and becomes more complex, routine IT security assessment is a crucial component of a holistic risk management program. Therefore, it is extremely important to keep an eye on security risks and threats to implement...

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Posted in: Solutions

Attackers Have Successfully Hit the Nation's Largest Corporations - Their Onslaught on SMBs Will be Worse - Are You Prepared?

August 4th, 2021 by admin

A hand pointing at a lock icon, cybersecurity concept

Leading Managed Technology Services Provider Shares How SMBs Can Protect Themselves from Cyberattacks and Ransomware Threats EUGENE, OR - TouchPoint Networks, a leading managed technology services provider (MTSP), recently shared that some of...

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Posted in: Press Release

Helping Companies Successfully Adopt the Hybrid Workplace Model with Advanced Technology Solutions

June 29th, 2021 by admin

A man working from home and in a video conference with employees at the workplace

Leading Managed Technology Services Provider Maximizes Employee Productivity As Businesses Transition to the New Normal EUGENE, OR - TouchPoint Networks, a leading managed technology services provider, announced today the company is helping...

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Posted in: Press Release, Solutions

Healthcare Institutions Struggling to Keep Patient Data Safe

May 29th, 2021 by admin

A doctor using a cellphone and laptop with a stethoscope resting on his desk

TouchPoint Networks Shares Startling Findings and Educates Healthcare Providers on Solutions EUGENE, OR - TouchPoint Networks, a leading managed technology services provider, announced today that the company is sharing a startling fact that has...

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Posted in: Solutions

TouchPoint Networks, Approaching 20 Years of Experience

May 6th, 2021 by admin

 A close up of the face of a man in a suit, with half of his face covered by a web of icons

Next month marks a special event for TouchPoint Networks. June 1st will mark our 20th year in the industry and of providing custom technology solutions to clients. While we have a bigger celebration planned in June for this event, we would like...

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Posted in: News, Success Story, Testimonial

Malware Is Running Rampant - Learn the 3 Moves to Stop It

May 4th, 2021 by admin

Data Security system Shield Protection Verification

TouchPoint Networks Helps Customers Protect Their Precious Networks TouchPoint Networks a leading managed technology services provider (MTSP), proactively helps businesses address the increased threat of malware affecting small to mid-sized businesses...

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Posted in: Press Release

Helping the Hospitality Industry Provide Excellent Customer Service

March 31st, 2021 by admin

A hotel employee opening a door with a key card

Providing excellent customer service is vitally important for all businesses. As a hotel owner, you need to ensure that you provide excellent customer service, not only over the phone but also to your customers staying at your hotel. The hotel...

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Posted in: Solutions

Providing Customers With a Technology Plan for Continued Operations

September 28th, 2020 by admin

A business person using a tablet and a laptop

PORTLAND, OR -TouchPoint Networks, a leading managed technology services provider (MTSP), announced today that the company is building technology plans for businesses to continue to operate through the pandemic. TouchPoint Networks begins...

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Posted in: Press Release, Solutions

TouchPoint Networks Offers Thermal Cameras and Scanners to Keep Employees and Customers Safe

July 23rd, 2020 by admin

Big surveillance camera focusing on a human icon and collecting data 3D rendering

PORTLAND, OR – TouchPoint Networks, a leading managed technology services provider (MTSP), announced today that the company is supplying small to mid-sized businesses (SMBs) with thermal cameras and scanners designed to read body temperature in...

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Posted in: Press Release

Empowering Companies to Combat COVID-19 with Microsoft Teams

June 3rd, 2020 by admin

A man working from home using a laptop and drinking coffee

PORTLAND, OR - TouchPoint Networks, a leading managed technology services provider (MTSP) is empowering business owners to accelerate innovation within their companies through Microsoft's new software, Teams. Microsoft Teams is a tool that dramatically...

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Posted in: Press Release

TouchPoint Networks Helps Companies Transition to a Remote Workforce

May 8th, 2020 by admin

A woman working from home using a laptop at her desk

PORTLAND, OR - TouchPoint Networks a leader in managed technology services, announced today that the company is proactively helping small to mid-sized businesses (SMBs) rapidly transition to a remote workforce. With the recent outbreak of COVID-19,...

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Posted in: Press Release

How Workspace as a Service Can Help Your Company Thrive

April 30th, 2020 by admin

A man working at home using a laptop and a headset

As businesses continue to be impacted by COVID-19, they are forced to adapt to the ever-changing landscape. One of the ways companies are adapting is by transitioning to a remote workforce. A service companies can use is Workspace as a Service...

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Posted in: Products & Services, Solutions

Leveraging Microsoft Azure to Take Customers Into the Cloud

April 9th, 2020 by admin

A man holding a pen drawing a cloud with various devices connected to it with arrows

Portland, OR – TouchPoint Networks a leading managed technology services provider (MTSP) is leveraging Microsoft Azure to help eliminate outdated IT hardware in small to mid-sized businesses (SMBs) and make a seamless transition to the cloud. Microsoft’s...

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Posted in: Press Release

TouchPoint Networks Has Phone Solutions for Your Business

February 7th, 2020 by admin

Two businessmen shake hands on a blue background that has a city skyline

At TouchPoint Networks, our goal is to help our clients become more efficient, profitable and to give them an advantage over their competitors. We are always learning and keeping up with the latest technology. By partnering with leading technology...

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Posted in: Solutions

Avoid Obsolescence and Keep Your Technology Current with CTAP

January 29th, 2020 by admin

Hand touching a screen depicting computer hardware

Technology is always changing and evolving. Equipment that was up-to-date when you purchased it becomes obsolete very quickly. It isn't cost-effective to have to buy new equipment every year, or every few years. That is why TouchPoint Networks offers...

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Posted in: Products & Services, Solutions

The Importance of Network Security Assessments for Your Business

December 13th, 2019 by admin

A man's hand holding a stethoscope to a keyboard

A serious problem threatening businesses everywhere is network vulnerability. Organizations rely on their networks, servers, and equipment to adequately run operations. However, it is common for many companies not to use proper IT habits,...

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Posted in: Products & Services, Cyber Security, Solutions

TouchPoint Networks Protects SMBs From DNS Attacks

December 21st, 2018 by admin

Silver Cloud with Keyhole on Digital Code Background

PORTLAND, OR – TouchPoint Networks a leading managed technology services provider (MTSP), is helping small to mid-sized businesses (SMBs) protect themselves and their customers from DNS (Domain Name Server) attacks through innovative technology...

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Posted in: Press Release

New Cybersecurity Regulations on Horizon for Corporate America

August 16th, 2018 by admin

Security Shield

TouchPoint Networks, a leading managed technology services provider, is helping small to mid-sized businesses (SMBs) navigate the recent changes in cybersecurity standards that are highly likely to affect American businesses. Many have heard about...

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Posted in: Press Release

TouchPoint Networks’ Technology Thwarts Cryptojacking

July 3rd, 2018 by admin

Virtual Lock

TouchPoint Networks a leading managed technology services provider, is helping small to midsized businesses (SMBs) to prevent cryptojacking attacks from damaging their organizations. Cryptojacking attacks, are derived from the widely popular cryptocurrencies,...

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Posted in: Press Release

TouchPoint Networks Becomes Virtual CIO for Small to Mid-Sized Businesses

May 31st, 2018 by admin

Virtual Technology Concept

PORTLAND, OR – TouchPoint Networks a leading managed technology services provider, announced today that the company will now be serving as a Virtual CIO (Chief Information Officer) for small to midsized business (SMBs) who are looking to focus...

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Posted in: Press Release

Technology Assessment

January 23rd, 2018 by admin

Old phone phone switchboard

Competitive advantage is often the doorway to success in the industry these days and it is never just one solution that will get you there either, but rather a combination of solutions. In a lot of cases, businesses that switch to a Unified Communications...

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Posted in: Solutions

CloudJumper Launches Customer Management Module

October 9th, 2017 by admin

CloudJumper

Recently our very own Chuck Whiteley was invited to weigh in on CloudJumper's channel partner portal, my.CloudJumper. CloudJumper is a Workspace as a Service (WaaS) platform for agile business IT. After a busy year onboarding and configuring...

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Posted in: Solutions