TouchPoint Networks Blog

Telecom Industry News and Articles

TouchPoint Networks, Approaching 20 Years of Experience

May 6th, 2021 by admin

 A close up of the face of a man in a suit, with half of his face covered by a web of icons

Next month marks a special event for TouchPoint Networks. June 1st will mark our 20th year in the industry and of providing custom technology solutions to clients. While we have a bigger celebration planned in June for this event, we would like to reflect on our 20 years. We will be showing what...

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Posted in: News, Success Story, Testimonial

Malware Is Running Rampant - Learn the 3 Moves to Stop It

May 4th, 2021 by admin

Data Security system Shield Protection Verification

TouchPoint Networks Helps Customers Protect Their Precious Networks TouchPoint Networks a leading managed technology services provider (MTSP), proactively helps businesses address the increased threat of malware affecting small to mid-sized businesses (SMBs) in 2021. As more companies have increased...

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Posted in: Press Release

Helping the Hospitality Industry Provide Excellent Customer Service

March 31st, 2021 by admin

A hotel employee opening a door with a key card

Providing excellent customer service is vitally important for all businesses. As a hotel owner, you need to ensure that you provide excellent customer service, not only over the phone but also to your customers staying at your hotel. The hotel environment presents a challenge for customer service...

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Posted in: Solutions

Providing Customers With a Technology Plan for Continued Operations

September 28th, 2020 by admin

A business person using a tablet and a laptop

PORTLAND, OR -TouchPoint Networks, a leading managed technology services provider (MTSP), announced today that the company is building technology plans for businesses to continue to operate through the pandemic. TouchPoint Networks begins by evaluating an organization's existing technology...

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Posted in: Press Release, Solutions

TouchPoint Networks Offers Thermal Cameras and Scanners to Keep Employees and Customers Safe

July 23rd, 2020 by admin

Big surveillance camera focusing on a human icon and collecting data 3D rendering

PORTLAND, OR – TouchPoint Networks, a leading managed technology services provider (MTSP), announced today that the company is supplying small to mid-sized businesses (SMBs) with thermal cameras and scanners designed to read body temperature in order to keep their locations safe for employees...

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Posted in: Press Release

Empowering Companies to Combat COVID-19 with Microsoft Teams

June 3rd, 2020 by admin

A man working from home using a laptop and drinking coffee

PORTLAND, OR - TouchPoint Networks, a leading managed technology services provider (MTSP) is empowering business owners to accelerate innovation within their companies through Microsoft's new software, Teams. Microsoft Teams is a tool that dramatically enhances every employee's ability to collaborate...

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Posted in: Press Release

TouchPoint Networks Helps Companies Transition to a Remote Workforce

May 8th, 2020 by admin

A woman working from home using a laptop at her desk

PORTLAND, OR - TouchPoint Networks a leader in managed technology services, announced today that the company is proactively helping small to mid-sized businesses (SMBs) rapidly transition to a remote workforce. With the recent outbreak of COVID-19, mandatory precautions have forced organizations to...

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Posted in: Press Release

How Workspace as a Service Can Help Your Company Thrive

April 30th, 2020 by admin

A man working at home using a laptop and a headset

As businesses continue to be impacted by COVID-19, they are forced to adapt to the ever-changing landscape. One of the ways companies are adapting is by transitioning to a remote workforce. A service companies can use is Workspace as a Service (WaaS). WaaS is a virtual desktop that gives employees...

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Posted in: Products & Services, Solutions

Leveraging Microsoft Azure to Take Customers Into the Cloud

April 9th, 2020 by admin

A man holding a pen drawing a cloud with various devices connected to it with arrows

Portland, OR – TouchPoint Networks a leading managed technology services provider (MTSP) is leveraging Microsoft Azure to help eliminate outdated IT hardware in small to mid-sized businesses (SMBs) and make a seamless transition to the cloud. Microsoft’s most common suite of products has reached expiration...

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Posted in: Press Release

TouchPoint Networks Has Phone Solutions for Your Business

February 7th, 2020 by admin

Two businessmen shake hands on a blue background that has a city skyline

At TouchPoint Networks, our goal is to help our clients become more efficient, profitable and to give them an advantage over their competitors. We are always learning and keeping up with the latest technology. By partnering with leading technology providers, we are able to give our clients the...

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Posted in: Solutions

Avoid Obsolescence and Keep Your Technology Current with CTAP

January 29th, 2020 by admin

Hand touching a screen depicting computer hardware

Technology is always changing and evolving. Equipment that was up-to-date when you purchased it becomes obsolete very quickly. It isn't cost-effective to have to buy new equipment every year, or every few years. That is why TouchPoint Networks offers a Current Technology Assurance Program (CTAP), which...

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Posted in: Products & Services, Solutions

The Importance of Network Security Assessments for Your Business

December 13th, 2019 by admin

A man's hand holding a stethoscope to a keyboard

A serious problem threatening businesses everywhere is network vulnerability. Organizations rely on their networks, servers, and equipment to adequately run operations. However, it is common for many companies not to use proper IT habits, whether on purpose or merely by a mishap. Regularly...

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Posted in: Products & Services, Cyber Security, Solutions

TouchPoint Networks Protects SMBs From DNS Attacks

December 21st, 2018 by admin

Silver Cloud with Keyhole on Digital Code Background

PORTLAND, OR – TouchPoint Networks a leading managed technology services provider (MTSP), is helping small to mid-sized businesses (SMBs) protect themselves and their customers from DNS (Domain Name Server) attacks through innovative technology solutions. As businesses around the world continue...

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Posted in: Press Release

New Cybersecurity Regulations on Horizon for Corporate America

August 16th, 2018 by admin

Security Shield

TouchPoint Networks, a leading managed technology services provider, is helping small to mid-sized businesses (SMBs) navigate the recent changes in cybersecurity standards that are highly likely to affect American businesses. Many have heard about Facebook’s recent controversy around Cambridge...

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Posted in: Press Release

TouchPoint Networks’ Technology Thwarts Cryptojacking

July 3rd, 2018 by admin

Virtual Lock

TouchPoint Networks a leading managed technology services provider, is helping small to midsized businesses (SMBs) to prevent cryptojacking attacks from damaging their organizations. Cryptojacking attacks, are derived from the widely popular cryptocurrencies, such as Bitcoin and Ethereum, and occurs...

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Posted in: Press Release

TouchPoint Networks Becomes Virtual CIO for Small to Mid-Sized Businesses

May 31st, 2018 by admin

Virtual Technology Concept

PORTLAND, OR – TouchPoint Networks a leading managed technology services provider, announced today that the company will now be serving as a Virtual CIO (Chief Information Officer) for small to midsized business (SMBs) who are looking to focus solely on expansion and revenue growth. TouchPoint...

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Posted in: Press Release

Technology Assessment

January 23rd, 2018 by admin

Old phone phone switchboard

Competitive advantage is often the doorway to success in the industry these days and it is never just one solution that will get you there either, but rather a combination of solutions. In a lot of cases, businesses that switch to a Unified Communications approach are having success as this move directly...

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Posted in: Solutions

CloudJumper Launches Customer Management Module

October 9th, 2017 by admin

CloudJumper

Recently our very own Chuck Whiteley was invited to weigh in on CloudJumper's channel partner portal, my.CloudJumper. CloudJumper is a Workspace as a Service (WaaS) platform for agile business IT. After a busy year onboarding and configuring customer accounts, the folds at CloudJumper have...

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Posted in: Solutions

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