August 18th, 2023 by admin
Maintaining a high level of customer satisfaction and ensuring smooth internal operations are vital for the success of any organization. One crucial aspect of achieving these goals is effective and efficient customer support. Enter help desk services,...
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Tags: business communications, help desk, solutions
Posted in: Solutions
April 28th, 2023 by admin
Endpoint detection and response (EDR) services help organizations detect, investigate, and respond to advanced threats in their environment.
They provide a comprehensive set of capabilities to detect suspicious activity on endpoints — such...
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Tags: Cyber Security, cyber threats, data protection, data security, security, solutions
Posted in: Cyber Security
April 14th, 2023 by admin
Leading MTSP Helps Organizations
Avoid Penalties Due to
Poor Data Management Practices
PORTLAND, OR – TouchPoint Networks, a
leading managed technology
services provider (MTSP), is
helping small- to mid-sized
businesses...
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Tags: Cyber Security, data protection, data security, Managed IT, solutions, Support
Posted in: Press Release
March 23rd, 2023 by admin
Leading MTSP Invited to Conference
with Thought Leaders on
Exceeding Customer Expectations
PORTLAND, OR - TouchPoint Networks, a
leading managed technology services
provider (MTSP) was invited to
attend...
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Tags: business strategy, customer satisfaction, quality services, services, solutions, TAG
Posted in: Press Release
February 28th, 2023 by admin
A CTAP is a program designed to ensure that organizations are utilizing the latest technology solutions and practices to support their business operations. It focuses on identifying areas of improvement in current technology systems, processes, and...
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Tags: business strategy, ctap, investments, solutions, Technology
Posted in: Solutions
February 22nd, 2023 by admin
Leading MTSP Combines Cybersecurity Experts with State-of-the-Art Technology
PORTLAND, OR - TouchPoint Networks, a leading managed technology services provider (MTSP) is protecting SMBs (small to mid-sized businesses) from cyberattacks through their...
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Tags: Cyber Security, cyber threats, data protection, data security, network security, solutions
Posted in: Press Release
February 13th, 2023 by admin
SD-WAN is one of the most powerful technologies in modern enterprise. It allows businesses to create highly reliable, low-latency communications networks that are far more flexible and scalable than traditional WANs. With SD-WAN, companies can improve...
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Tags: business communications, cloud solutions, collaboration, data security, Managed IT, network, solutions, technology
Posted in: Solutions
January 18th, 2023 by admin
Leading MTSP Protects Small to Mid-Sized Businesses from Ransomware Attacks
EUGENE, OR – TouchPoint Networks, a leading managed technology services provider (MTSP), announced today that the company has launched a Ransomware-as-a-Service...
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Tags: business strategy, Cyber Security, cyber threats, network security, phishing, ransomware, security, services, solutions, Touch Point Networks
Posted in: Press Release
December 27th, 2022 by admin
Remote monitoring and management (RMM) services provide a range of benefits that make them an essential tool for businesses. With RMM, organizations can maximize their IT efficiency while minimizing the resources they need to manage their systems. Here...
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Tags: Cyber Security, cyber threats, data protection, data security, IT, network security, network, security, solutions
Posted in: Solutions
December 15th, 2022 by admin
Microsoft offers a suite of cloud solutions that can help your business become more efficient and cost-effective. With Azure, you can reduce hardware costs and take advantage of the scalability offered by the cloud, while Sharepoint and Teams allow...
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Tags: Cloud services, cloud solutions, Cloud video conferencing, Cloud, Microsoft Teams, Microsoft, solutions
Posted in: Solutions
November 30th, 2022 by admin
The answer is a resounding yes! Business phones and VoIP solutions can provide small businesses with many benefits over traditional landline phone services. What's more, the low cost of setup and implementation makes such systems attractive to even...
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Tags: business communications, Business Phone Solutions, Cloud services, cloud solutions, Cloud, collaboration, communications, hosted voice, Managed IT, phone systems, solutions, telecommunications solution, telecommunications, VoIP technology
Posted in: Solutions
October 31st, 2022 by admin
The modern business landscape is more complex and competitive than ever before. In order to stay ahead of the curve, businesses need to make sure that their IT infrastructure is up to par. However, managing a company's IT infrastructure can be a daunting...
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Tags: business communications, business continuity, Cyber Security, IT Solutions, IT Support, IT, Managed IT, services, solutions, Technology
Posted in: Solutions
September 7th, 2022 by admin
Video Surveillance can be controversial, especially considering how privacy invaders are constantly looming on our heads. However, this particular solution is one of the essential investments you should make in your business.
Similar to how you can...
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Tags: cameras, CCTV, loss mitigation, security, solutions, surveillance
Posted in: Solutions
August 1st, 2022 by admin
The pandemic brought about many changes in our lives; however, one particular change that stuck around after the pandemic era is the remote way of working.
While people did work remotely pre-virus, the concept has massively gained popularity. Studies...
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Tags: business communications, Business Phone Solutions, Cloud services, cloud solutions, Cloud, collaboration, communications, Cyber Security, data protection, data security, IT Solutions, IT, remote office, solutions
Posted in: Solutions
April 18th, 2022 by admin
Over the last two decades, the use of technology has vastly increased, and around 5 billion people currently use the internet. Unfortunately, something that grew alongside the internet in all these years are viruses, hacking and data breaching. Despite...
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Tags: business continuity, Cyber Security, cyber threats, data protection, data security, Firewall, Firewalls, network security, security, solutions
Posted in: Cyber Security, Solutions
January 21st, 2022 by admin
Businesses need cyber security solutions because of the increasing reliance on digital and internet technology in their day-to-day operations. A lack of cyber protection has exposed many small firms to cybercrime, which is on the rise.
The most significant...
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Tags: business continuity, customer satisfaction, Cyber Security, cyber threats, data protection, data security, disaster recovery, malware, Protection, services, solutions
Posted in: Cyber Security, Solutions
December 27th, 2021 by admin
As the cyber threat landscape evolves and becomes more complex, routine IT security assessment is a crucial component of a holistic risk management program. Therefore, it is extremely important to keep an eye on security risks and threats to implement...
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Tags: business continuity, Cyber Security, cyber threats, data protection, data security, Firewall, IT Solutions, IT, Managed IT, network security, network, solutions
Posted in: Solutions
August 4th, 2021 by admin
Leading Managed Technology Services Provider Shares How SMBs Can Protect Themselves from Cyberattacks and Ransomware Threats
EUGENE, OR - TouchPoint Networks, a leading managed technology services
provider (MTSP), recently shared that some of...
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Tags: Cyber Security, cyber threats, data protection, data security, Hackers, hacking, IT Solutions, IT, network security, Protection, security, service, solutions
Posted in: Press Release
June 29th, 2021 by admin
Leading Managed Technology Services Provider Maximizes Employee
Productivity As Businesses Transition to the New Normal
EUGENE, OR - TouchPoint Networks, a leading managed technology services provider, announced today the company is helping...
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Tags: business communications, cloud solutions, Cloud, collaboration, communications, Hybrid Workplace, service, solutions, telecommunications, unified communications, video conferencing, workplace
Posted in: Press Release, Solutions
May 29th, 2021 by admin
TouchPoint Networks Shares
Startling Findings and Educates Healthcare Providers on Solutions
EUGENE, OR - TouchPoint Networks, a leading
managed technology services provider, announced today that the company is sharing a startling fact that has...
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Tags: Cyber Security, cyber threats, data protection, data security, healthcare, IT Solutions, IT Support, network security, security, service, solutions
Posted in: Solutions
May 6th, 2021 by admin
Next month marks a special event for TouchPoint Networks. June 1st will mark our 20th year in the industry and of providing custom technology solutions to clients. While we have a bigger celebration planned in June for this event, we would like...
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Tags: Cloud services, Cloud, customer satisfaction, feedback, Managed IT, solutions, testimonials
Posted in: News, Success Story, Testimonial
May 4th, 2021 by admin
TouchPoint Networks Helps Customers Protect Their Precious Networks
TouchPoint Networks a leading managed technology services
provider (MTSP), proactively helps businesses address the increased threat of malware affecting small to mid-sized businesses...
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Tags: Cyber Security, Hackers, malware, solutions
Posted in: Press Release
March 31st, 2021 by admin
Providing excellent customer service is vitally important for all businesses. As a hotel owner, you need to ensure that you provide excellent customer service, not only over the phone but also to your customers staying at your hotel. The hotel...
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Tags: business communications, Business Phone Solutions, communications, Hospitality, NEC SV9100, PBX, phone system, phone systems, quality services, scalable, solutions, Technology, unified communications
Posted in: Solutions
September 28th, 2020 by admin
PORTLAND, OR -TouchPoint Networks, a leading managed technology services provider
(MTSP), announced today that the company is building technology plans for businesses to continue to operate
through the pandemic. TouchPoint Networks begins...
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Tags: Cloud, collaboration, communications, COVID-19, Cyber Security, remote office, solutions, unified communications, video conferencing
Posted in: Press Release, Solutions
July 23rd, 2020 by admin
PORTLAND, OR – TouchPoint Networks, a leading
managed technology services
provider (MTSP), announced
today that the company is
supplying small to mid-sized
businesses (SMBs) with thermal
cameras and scanners designed to
read body temperature in...
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Tags: business strategy, security, solutions, technology, thermal cameras
Posted in: Press Release
June 3rd, 2020 by admin
PORTLAND, OR - TouchPoint Networks, a leading managed technology services provider (MTSP) is empowering business owners to accelerate innovation within their companies through Microsoft's new software, Teams. Microsoft Teams is a tool that dramatically...
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Tags: Cloud services, cloud solutions, Cloud video conferencing, Cloud, COVID-19, Microsoft Teams, Microsoft, productivity, services, solutions, video conferencing
Posted in: Press Release
May 8th, 2020 by admin
PORTLAND, OR - TouchPoint Networks a leader in managed technology services, announced today that the company is proactively helping small to mid-sized businesses (SMBs) rapidly transition to a remote workforce. With the recent outbreak of COVID-19,...
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Tags: business continuity, Cloud services, Cloud, Cyber Security, data security, network security, remote office, solutions, Technology
Posted in: Press Release
April 30th, 2020 by admin
As businesses continue to be impacted by COVID-19, they are forced to adapt to the ever-changing landscape. One of the ways companies are adapting is by transitioning to a remote workforce. A service companies can use is Workspace as a Service...
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Tags: business continuity, business strategy, Cloud services, cloud solutions, Cloud, collaboration, communications, solutions, Technology, WaaS
Posted in: Products & Services, Solutions
April 9th, 2020 by admin
Portland, OR – TouchPoint Networks a leading managed technology services provider (MTSP) is leveraging Microsoft Azure to help eliminate outdated IT hardware in small to mid-sized businesses (SMBs) and make a seamless transition to the cloud. Microsoft’s...
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Tags: Cloud services, cloud solutions, Cloud, solutions
Posted in: Press Release
February 7th, 2020 by admin
At TouchPoint Networks, our goal is to help our clients become more efficient, profitable and to give them an advantage over their competitors. We are always learning and keeping up with the latest technology. By partnering with leading technology...
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Tags: business communications, Business Phone Solutions, communications, customer satisfaction, solutions, telecommunications, Zultys
Posted in: Solutions
January 29th, 2020 by admin
Technology is always changing and evolving. Equipment that was up-to-date when you purchased it becomes obsolete very quickly. It isn't cost-effective to have to buy new equipment every year, or every few years. That is why TouchPoint Networks offers...
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Tags: ctap, IT Solutions, IT Support, services, solutions
Posted in: Products & Services, Solutions
December 13th, 2019 by admin
A serious problem threatening businesses everywhere is network vulnerability. Organizations rely on their networks, servers, and equipment to adequately run operations. However, it is common for many companies not to use proper IT habits,...
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Tags: Cyber Security, data protection, data security, Managed IT, network security, Protection, services, solutions, Technology
Posted in: Products & Services, Cyber Security, Solutions
December 21st, 2018 by admin
PORTLAND, OR – TouchPoint Networks a
leading managed technology
services provider (MTSP), is
helping small to mid-sized
businesses (SMBs) protect
themselves and their customers
from DNS (Domain Name Server)
attacks through innovative
technology...
Read Full Story »
Tags: Cloud, Cyber Security, data protection, solutions
Posted in: Press Release
August 16th, 2018 by admin
TouchPoint Networks, a leading managed technology services provider, is helping small to mid-sized businesses (SMBs) navigate the recent changes in cybersecurity standards that are highly likely to affect American businesses.
Many have heard about...
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Tags: Cyber Security, Protection, service, solutions
Posted in: Press Release
July 3rd, 2018 by admin
TouchPoint Networks a leading
managed technology services
provider, is helping small to midsized
businesses (SMBs) to prevent
cryptojacking attacks from
damaging their organizations.
Cryptojacking attacks, are derived
from the widely popular
cryptocurrencies,...
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Tags: Cyber Security, Protection, services, solutions
Posted in: Press Release
May 31st, 2018 by admin
PORTLAND, OR –
TouchPoint Networks a leading
managed technology services provider,
announced today that the company will
now be serving as a Virtual CIO (Chief
Information Officer) for small to midsized
business (SMBs) who are
looking to focus...
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Tags: Managed IT, services, solutions, technology
Posted in: Press Release
January 23rd, 2018 by admin
Competitive advantage is often the doorway to success in the industry these days and it is never just one solution that will get you there either, but rather a combination of solutions. In a lot of cases, businesses that switch to a Unified Communications...
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Tags: solutions, technology update, unified communications
Posted in: Solutions
October 9th, 2017 by admin
Recently our very own Chuck Whiteley was invited to weigh in on CloudJumper's channel partner portal, my.CloudJumper. CloudJumper is a Workspace as a Service (WaaS) platform for agile business IT. After a busy year onboarding and configuring...
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Tags: ground-to-cloud, productivity, solutions, WaaS
Posted in: Solutions