Automated distribution and rerouting of calls
If your location fails to receive calls, we offer automated rerouting of calls between geographically-diverse sites connected to our network, or to a designated off-site number, such as a cell phone or a landline. This allows you to maintain receipt of inbound calls in the event of a power, system, or circuit failure.
Fail-over hosted PBX backup system
Our hosted PBX solution is the perfect back-up for your existing system. If your PBX (either premise-based or hosted) fails, or you lose connectivity to your system, the pulsar360-hosted PBX will deliver calls via an alternate route, if necessary. And our hosted PBX service is charged on a metered rate to help you save money.
Emergency hosted PBX for remote continuity
This is the best line of defense in the event you lose your ability to work from your existing location due to fire, storm, power outage, or other disaster. Simply send your employees to a remote location to work from our hosted PBX with a computer softphone, headset, and Internet connectivity. You may be able to resume critical functions in minutes at a temporary location.
Our business continuity and disaster recovery (BDCR) services keep you in touch with your customers and partners should the unexpected occur.