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TouchPoint Networks Blog

Surveillance

January 18th, 2018 by admin

With technology enhancements video surveillance has become a viable real-time solution for loss prevention. You can now view operations using any device with internet access, anytime from any location. In addition to real-time access, data is saved to disk so that you can review it at a later date....
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Tags: security, surveillance, loss mitigation, safety,

Posted in: Solutions,

The Customer Advocate Role at TouchPoint

December 12th, 2017 by admin

We were delighted to join Robert Leake from eFolder at a recent discussion about how we found the right “farmer”, or Customer Advocate. As Tamara Gonzalez explains in this video, we’ve learned to properly define this role from past hires, Tigerpaw training, and through working with our partners at Technology...
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Tags: TAG, Customer Advocate, communications, presentation, eFolder,

Posted in: Training,

Training

November 27th, 2017 by admin

Here at TouchPoint, our staff is committed to constantly learning about the latest products and service innovations so that we can relay these efficiencies to our end-users. We ensure all technical staff receives ongoing factory training in order to stay current; this allows us...
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Tags: training, customization, user guides,

Posted in: About,

Cybersecurity Certification

October 24th, 2017 by admin

TouchPoint Networks a leading provider of unified communications has announced that the company is certified to provide cybersecurity solutions to SMBs (small to mid-sized businesses) to protect them from the barrage of cyber-attacks that occur every day. Cybercrimes are a serious threat and most businesses...
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Tags: Cyber Security, malware, hacking,

Posted in: Press Release,

CloudJumper Launches Customer Management Module

October 9th, 2017 by admin

Recently our very own Chuck Whiteley was invited to weigh in on CloudJumper's channel partner portal, my.CloudJumper. CloudJumper is a Workspace as a Service (WaaS) platform for agile business IT. After a busy year onboarding and configuring customer accounts, the folds at CloudJumper have...
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Tags: WaaS, ground-to-cloud, productivity, solutions,

Posted in: Solutions,

Importance of 4G Backup

September 23rd, 2017 by admin

TouchPoint Networks, a leader in unified communications, announced today that the company will be launching an awareness campaign to educate small to mid-sized business (SMB) owners about the importance of having a 4G backup plan in their organizations. With the vast majority of business owners virtualizing...
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Tags: 4G, data protection, communications, network, wireless,

Posted in: Press Release,

Building a Good IT Network

September 7th, 2017 by admin

It's very easy to forget how much infrastructure is required to support our increasing dependence on technology. Modern businesses require fast, reliable internet connections, secure IT systems, larger storage solutions, and applications to support most every aspect of...
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Tags: Adtran, wireless network, infrastructure, internet,

Posted in: Products & Services,

Enhancing Customers’ Network Performance With New SD-WAN Technology

August 17th, 2017 by admin

We are excited to announce our offering of SD-WAN (Software-Defined Networking in a Wide Area Network). SD-WAN simplifies the management and operation of a WAN (Wide Area Network) by separating the networking hardware from its control mechanism. A key application of an SD-WAN is to allow companies...
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Tags: Technology, IT Solutions, SD-WAN, Ethernet,

Posted in: Press Release,

Our Levels of Managed IT Support

August 1st, 2017 by admin

When you work with Touch Point, you can pick the level of support you need! Whether you want some additional help for your current IT team or if you’re looking to outsource all IT assistance – we’re here to help. We offer several levels of support to suit your needs, all focused on helping you free up...
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Tags: Support, Managed IT, Continuum, MSP, IT Solutions,

Posted in: Products & Services,

Why You Should Switch to Managed IT

June 29th, 2017 by admin

The need for an integrated, properly managed system is growing exponentially. Team members aren't just working from one desk, using a stationary desktop and basic internet connection. They expect and need to connect from anywhere in the office, as well as from home or while traveling. With Touch Point's...
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Tags: services, Support, Managed IT, IT Support,

Posted in: Products & Services,