TouchPoint Networks

TouchPoint Networks Blog

Why You Should Switch to Managed IT

June 29th, 2017 by admin

The need for an integrated, properly managed system is growing exponentially. Team members aren't just working from one desk, using a stationary desktop and basic internet connection. They expect and need to connect from anywhere in the office, as well as from home or while traveling. With Touch Point's...
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Tags: services, Support, Managed IT, IT Support,

Posted in: Products & Services,

Speeding up Communications

May 9th, 2017 by admin

It keeps on ringing, but Janice in Accounting just isn't picking up the phone. You leave a voicemail. Later, while you're in a meeting, Janet calls you back and leaves a voicemail. You both end up playing phone tag for most of the day, having to listen to your voicemail each time, and generally wasting...
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Tags: collaboration solution, unified communications, Cloud services, VoIP technology, customer satisfaction,

Posted in: Products & Services,

TAG Award for Community Involvement

April 8th, 2017 by admin

Gary and Tamara Gonzalez were honored and humbled to accept the 2017 Community Involvement award at the TAG Annual Convention in Houston. It was the first award of the night to receive a standing ovation! TAG talked about how TouchPoint pays our employees 20 hours a year to spend time doing community...
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Tags: community, service, TAG, feedback, customer satisfaction,

Posted in: News, About,

Your Partner in Cyber Security

March 8th, 2017 by admin

No matter what type of business you're running, these days everyone is using wireless and LAN networks, applications, data servers, websites, and a range of communication tools that are often integrated with online services. But the average person doesn't know much about how to protect these different...
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Tags: Cyber Security, Firewall, cyber threats, data security, HIPAA,

Posted in: Products & Services, Cyber Security,

Offering Hosted Cloud Solutions

February 8th, 2017 by admin

One of the areas we will be focusing on in 2017 is educating our customers on the benefits of hosted voice and Workspace as a Service (WaaS). Through our cloud services you can enjoy full mobility and flexibility to work from anywhere, anytime with a simplified IT system! Does that mean you'll have...
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Tags: Cloud services, hosted voice, WaaS, CloudJumper,

Posted in: Products & Services,

Current Technology Assurance Program and Assessments

January 10th, 2017 by admin

Here at TouchPoint, we have developed a strategy for optimizing our customer's IT support to ensure convenience and efficiency. In addition to our Current Technology Assurance Program (CTAP), we believe in helping the customer to assess their technology stance and needs: What do you have already?...
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Tags: ctap, current technology assurance program, equipment, refresh, renew,

Posted in: Products & Services,

Keep your Business Safer

December 6th, 2016 by admin

The world can be a dangerous place. Ensuring the safety of your employees, customers, assets, and business locations is part of your responsibility as the business owner. We can help make your job easier with our video surveillance services customized to your particular needs. Our Touch Point consultants...
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Tags: security, surveillance, video recording, due diligence, evidence,

Posted in: Products & Services,

What Our Customers Say

November 4th, 2016 by admin

With so many different IT providers out there, offering many of the same products, it can be hard to know when you're getting a good deal. How can you know whether you're in good hands? Will getting quality services mean lots of trial and error with providers? Here at TouchPoint, we want you to be...
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Tags: testimonials, feedback, customer satisfaction, quality services,

Posted in: Testimonial,

Customized Training

October 11th, 2016 by admin

Where did the time go? It seems so long ago now since you last got that IT training from your service provider. Now the information is stale and you need to teach the new employee. We believe there is a better solution than one-time initial training. At TouchPoint Networks, our customer service representatives...
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Tags: webinar training, training, ongoing, refresher,

Posted in: Training,

Partners

September 15th, 2016 by admin

With our multiple partnerships, you won't have to settle for an okay telecommunications solution. We work hard to get you in touch with the best solutions out there. Whether it be unified communications, disaster recovery, video surveillance, managed IT. These are just a few of the solutions we offer....
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Tags: unified communications, disaster recovery, partners, telecommunications solution,

Posted in: Products & Services,