TouchPoint Networks Blog Articles

Technology News and Articles

How Does UCaaS Benefit Businesses?

February 15th, 2024 by admin

People in a meeting with connected devices

Seamless communication and collaboration are crucial for success in the modern business world. Unified Communications as a Service (UCaaS) has emerged as a transformative solution, providing businesses with a comprehensive platform to enhance communication,...

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Posted in: Solutions

How Does Your Company Benefit from Backup and Disaster Recovery Solutions

November 16th, 2023 by admin

Fingers on a button that reads disaster recovery plan

Let's cut to the chase: nobody plans to fail, but many fail to plan. And in business, that lack of planning can be downright catastrophic. What happens to the businesses that get caught off guard without a plan B? They struggle, and many even shut...

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Posted in: Disaster Recovery

TouchPoint Networks Utilizes Latest AI Knowledge Management to Outpace IT Competitors While Enhancing Customer Support Experience

August 14th, 2023 by admin

A human hand and robot hand reaching out to each other and touching a screen between them to represent AI technology

Leading Managed Technology Services Provider Leverages Big Data & Artificial Intelligence to Accelerate Customer Support with Predictive IT Models PORTLAND, OR - TouchPoint Networks a leading Managed Technology Service Provider (MTSP), announced...

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Posted in: Press Release

Improve Business Efficiency With Office 365

July 1st, 2023 by admin

Office 365 is an excellent tool for improving business efficiency

In today's fast-paced business landscape, staying ahead requires hard work and the right tools. Office 365 (now called just Microsoft 365) is a cloud-based suite of applications and has emerged as a transformative solution for businesses...

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Posted in: Solutions

Managed IT Services Benefit Businesses of All Sizes

March 22nd, 2023 by admin

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Managed IT Services is a type of outsourcing that involves hiring a third-party organization to handle the monitoring, management, and maintenance of an entire or part of your organization's technology infrastructure. This can include hardware, software,...

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Posted in: Products & Services, Solutions

Learn How WatchGuard Wi-Fi Solutions Can Take Your Business to the Next Level

January 31st, 2023 by admin

A red shield with hash characters in the background

WatchGuard is the industry leader in Wi-Fi solutions that provide superior performance, reliability, and security. With a comprehensive suite of products, WatchGuard has the right solution to meet your business needs and take them to the next level....

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Posted in: Solutions

The Benefits of Managed IT Services

October 31st, 2022 by admin

Cropped shot of a man using a laptop and tablet. Managed IT Services Concept

The modern business landscape is more complex and competitive than ever before. In order to stay ahead of the curve, businesses need to make sure that their IT infrastructure is up to par. However, managing a company's IT infrastructure can be a daunting...

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Posted in: Solutions

Security, Cloud, and Voice Solutions - the Three Factors Needed to Strengthen Remote Working Lifestyle

August 1st, 2022 by admin

A man working remotely on his laptop and his hands behind his head

The pandemic brought about many changes in our lives; however, one particular change that stuck around after the pandemic era is the remote way of working. While people did work remotely pre-virus, the concept has massively gained popularity. Studies...

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Posted in: Solutions

TouchPoint Networks Leverages Latest Technology to Manage Networks with Apple Devices

June 3rd, 2022 by admin

Businessman holding secure managed services solution concept icon in the two open palms of his hands.

Leading Managed Technology Services Provider Protects IT Networks that Rely on Apple/Mac Products EUGENE, OR – TouchPoint Networks a leading managed technology services provider (MTSP), announced today that the company...

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Posted in: Press Release

A Detailed Overview of Managed IT Services

February 6th, 2022 by admin

User holding a tablet with Managed IT service icons.

Are you a small or medium-sized business owner? Do you wish to provide better business services and excellent customer experiences? If yes, then you might want to invest in managed IT services. Managed IT services provide SMBs the best way to run their...

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Posted in: Products & Services, Solutions

TouchPoint Networks Announces Substantial Increase in IT Spending to Come in 2022

February 3rd, 2022 by admin

Man and woman IT technicians with tablet monitoring data in server room.

Leading Managed Technology Services Provider Shares Significant Findings About IT Growth TouchPoint Networks, a leading managed technology services provider (MTSP), recently shared that IT research and consulting firm,...

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Posted in: Press Release

IT Security Assessment Guide - All You Need to Know

December 27th, 2021 by admin

A man sitting at a desk working on his laptop

As the cyber threat landscape evolves and becomes more complex, routine IT security assessment is a crucial component of a holistic risk management program. Therefore, it is extremely important to keep an eye on security risks and threats to implement...

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Posted in: Solutions

Attackers Have Successfully Hit the Nation's Largest Corporations - Their Onslaught on SMBs Will be Worse - Are You Prepared?

August 4th, 2021 by admin

A hand pointing at a lock icon, cybersecurity concept

Leading Managed Technology Services Provider Shares How SMBs Can Protect Themselves from Cyberattacks and Ransomware Threats EUGENE, OR - TouchPoint Networks, a leading managed technology services provider (MTSP), recently shared that some of...

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Posted in: Press Release

Healthcare Institutions Struggling to Keep Patient Data Safe

May 29th, 2021 by admin

A doctor using a cellphone and laptop with a stethoscope resting on his desk

TouchPoint Networks Shares Startling Findings and Educates Healthcare Providers on Solutions EUGENE, OR - TouchPoint Networks, a leading managed technology services provider, announced today that the company is sharing a startling fact that has...

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Posted in: Solutions

TouchPoint Networks Celebrates Company’s 20th Anniversary

May 27th, 2021 by admin

TouchPoint Networks 20 Year Anniversy Logo

Leading Managed Technology Services Provider Surpasses Major Milestone and Plans for Future Contributions TouchPoint Networks, a leading managed technology services provider (MTSP) recently announced that the company is celebrating its 20th year...

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Posted in: Press Release

TouchPoint Networks Forecasts What the Future of Work-From-Home Could Look Like After COVID-19

September 16th, 2020 by admin

Woman in Headset on Computer at Home Office

TouchPoint Networks, a leading managed technology services provider (MTSP) announced today that the company is preparing small to mid-sized business (SMB) owners on what to expect in the workplace, after the pandemic. With people working from home in...

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Posted in: Press Release

Avoid Obsolescence and Keep Your Technology Current with CTAP

January 29th, 2020 by admin

Hand touching a screen depicting computer hardware

Technology is always changing and evolving. Equipment that was up-to-date when you purchased it becomes obsolete very quickly. It isn't cost-effective to have to buy new equipment every year, or every few years. That is why TouchPoint Networks offers...

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Posted in: Products & Services, Solutions

Protecting Customers from Cyber Attacks

October 1st, 2019 by admin

Web browser with a green locked icon

PORTLAND, OR – Announcing the launch of a Secure WiFi-as-a-Service program to protect our customers from cyber attacks through wireless access points. Over the past few years, the prevalence of cyber attacks has continued to grow, expanding...

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Posted in: Press Release

The Top Benefits of TouchPoint Network's Express SD-WAN

September 25th, 2019 by admin

Computer monitor showing graph

Standard networks like the traditional WAN don't do enough to power your business. From the limited bandwidth, the multitude of different devices connected to several various links, and the unpredictable application traffic and performance due to lack...

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Posted in: Solutions

Enhancing Customers' Network Performance With New SD-WAN Technology

August 17th, 2017 by admin

We are excited to announce our offering of SD-WAN (Software-Defined Networking in a Wide Area Network). SD-WAN simplifies the management and operation of a WAN (Wide Area Network) by separating the networking hardware from its control mechanism. ...

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Posted in: Press Release

Our Levels of Managed IT Support

August 1st, 2017 by admin

Support

When you work with TouchPoint Networks, you can pick the level of support you need! Whether you want some additional help for your current IT team or if you’re looking to outsource all IT assistance – we’re here to help. We offer several levels of support...

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Posted in: Products & Services

Challenges of VoIP and How to Overcome Them

October 9th, 2012 by admin

Businessman throwing a desktop phone across the room from behind an office desk

Have you felt like throwing your phone across the desk?!  We recently attended a trade show and met a surprising number of IT managers and business owners who probably at one time did want to chuck their phone! They had recently adopted VoIP in their...

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Posted in: Solutions