TouchPoint Networks Blog Articles

Technology News and Articles

Reduce Communication Costs with VoIP Solutions

April 1st, 2024 by admin

An office desk phone being dialed

Are you looking for ways to cut down on your business expenses without compromising on quality or productivity? Well, one area that often goes overlooked is communication costs. Traditional phone systems can be expensive, not just in terms of monthly...

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Posted in: Solutions

5 Changing Trends of AI and Their Impact on the Workplace

March 28th, 2024 by admin

AI Trends

Leading MTSP Educates Businesses on How to Harness the Power of AI PORTLAND, OR ‐ TouchPoint Networks, a leading managed technology services provider (MTSP), is reporting on the everchanging trends of AI and how they will impact the workplace....

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Posted in: Press Release

TouchPoint Networks Receives Inaugural Zultys Circle of Excellence Award

February 28th, 2024 by admin

Zultys Circle of Excellence Award

PORTLAND, Oregon ‐ TouchPoint Networks, a leading managed technology services provider (MTSP), today announced that they’ve earned Zultys’ inaugural Circle of Excellence award. The accolade recognizes TouchPoint Networks’ outstanding achievements...

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Posted in: Press Release

Keep Technology Current with CTAP

February 1st, 2024 by admin

A hand witha pen interacting with a digital cloud surouneded by technology icons

You have probably heard the term “cloud” thrown around often, but what exactly does it mean? Cloud refers to a virtual space where you can store, access, and manage your data and applications over the internet. Think of it as a digital playground...

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Posted in: Solutions

Improve Efficiency with Call Center Solutions

December 18th, 2023 by admin

A group of employees each at their workstation with headsets answering work calls

In every business operation, communication is the lifeblood of success. Call center services contribute to this success by offering seamless customer interactions. Call centers serve as the bridge that connects businesses with their clientele...

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Posted in: Solutions

Improve Security with Endpoint Detection and Response Services

December 4th, 2023 by admin

A monitor with a virus alert on the screen

In an era where cyber threats are becoming more sophisticated and prevalent, organizations must employ robust strategies to safeguard their digital assets. Endpoint Detection and Response (EDR) services have emerged as a frontline defense against...

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Posted in: Products & Services

How Does Your Company Benefit from Backup and Disaster Recovery Solutions

November 16th, 2023 by admin

Fingers on a button that reads disaster recovery plan

Let's cut to the chase: nobody plans to fail, but many fail to plan. And in business, that lack of planning can be downright catastrophic. What happens to the businesses that get caught off guard without a plan B? They struggle, and many even shut...

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Posted in: Disaster Recovery

TouchPoint Networks Accelerates the Adoption of Microsoft Azure Among Local Businesses

November 15th, 2023 by admin

Microsoft Azure

Leading MTSP Helps Organizations Benefit by Moving Their Network Into the Cloud PORTLAND, OR ‐ TouchPoint Networks, a leading managed technology services provider (MTSP), announced today that the company has accelerated the adoption of Microsoft...

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Posted in: Press Release

How Microsoft Azure Can Empower Your Business

November 1st, 2023 by admin

An employee working productively

The modernization of infrastructure is at the top of the to-do list for organizations that are looking to compete on a global scale. Microsoft Azure offers a comprehensive suite of services and features that empower businesses in numerous ways....

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Posted in: Solutions

CTAP Services Overcome the Greatest Risk of Technology

October 3rd, 2023 by admin

A laptop on a desk with tall city buildings outsiede a window in the background

In the rapidly evolving landscape of technology, businesses constantly seek innovative solutions to stay competitive, efficient, and secure. However, with the ever-increasing complexity of IT environments and the potential risks associated with...

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Posted in: Products & Services

Reduce Downtime with Backup and Disaster Recovery Services

August 1st, 2023 by admin

An engineer working ina  server room

Did you know that in 2015, the average cost of downtime across industries was about $9,000 per minute? With reliance on IT solutions growing, this cost has increased significantly, with about 15% of outages now costing millions. Whether it's caused...

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Posted in: Disaster Recovery

The Importance of Business Continuity and Disaster Recovery Services

March 14th, 2023 by admin

A man using a tablet with server, cloud, and device icons connected by lines overlaid

Business continuity and disaster recovery (BCDR) services are critical components of any business's IT strategy. They provide organizations with the ability to recover from unexpected interruptions or disasters, such as natural disasters, power outages,...

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Posted in: Cyber Security, Solutions, Disaster Recovery

TouchPoint Networks Provides Comprehensive Incident Response and Disaster Recovery Plans to Their Customers

November 10th, 2022 by admin

Double exposure of businessman writing business plan with global networking security concept.

Leading Managed Technology Services Provider Helps Local Businesses Plan Ahead for Any Situation PORTLAND, OR – TouchPoint Networks a leading managed technology services provider (MTSP), is protecting small to mid-sized...

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Posted in: Press Release

The Benefits of Managed IT Services

October 31st, 2022 by admin

Cropped shot of a man using a laptop and tablet. Managed IT Services Concept

The modern business landscape is more complex and competitive than ever before. In order to stay ahead of the curve, businesses need to make sure that their IT infrastructure is up to par. However, managing a company's IT infrastructure can be a daunting...

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Posted in: Solutions

Why Business Continuity and Disaster Recovery Should Be Part of Your Businesses Resilience Strategy

September 20th, 2022 by admin

User turning disaster recovery plan knob.

All business owners know that disasters come uncalled and rapidly shake the core of your business. This last year was proof of this; with Covid-19 emerging and many people switching to work from home, the past year took unexpected turns where working...

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Posted in: Products & Services, Solutions

Protect Your Network with Advanced Network Firewalls from TouchPoint Networks

April 18th, 2022 by admin

A businessman looking at a futuristic display of monitoring systems for data networks

Over the last two decades, the use of technology has vastly increased, and around 5 billion people currently use the internet. Unfortunately, something that grew alongside the internet in all these years are viruses, hacking and data breaching. Despite...

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Posted in: Cyber Security, Solutions

Significance of Cyber Security for Your Business

January 21st, 2022 by admin

A business man standing behind 3 locks, pointing at the red lock

Businesses need cyber security solutions because of the increasing reliance on digital and internet technology in their day-to-day operations. A lack of cyber protection has exposed many small firms to cybercrime, which is on the rise. The most significant...

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Posted in: Cyber Security, Solutions

IT Security Assessment Guide - All You Need to Know

December 27th, 2021 by admin

A man sitting at a desk working on his laptop

As the cyber threat landscape evolves and becomes more complex, routine IT security assessment is a crucial component of a holistic risk management program. Therefore, it is extremely important to keep an eye on security risks and threats to implement...

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Posted in: Solutions

TouchPoint Networks Offers Hosted VoIP to Ensure Quality Communication

May 11th, 2020 by admin

VoIP headset resting on a computer keyboard

As the COVID-19 pandemic continues to impact the US, businesses are forced to adapt by moving to a remote workforce. This does present some hurdles as companies need to ensure employees can remain productive and efficient in the new environment. At...

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Posted in: Solutions

TouchPoint Networks Helps Companies Transition to a Remote Workforce

May 8th, 2020 by admin

A woman working from home using a laptop at her desk

PORTLAND, OR - TouchPoint Networks a leader in managed technology services, announced today that the company is proactively helping small to mid-sized businesses (SMBs) rapidly transition to a remote workforce. With the recent outbreak of COVID-19,...

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Posted in: Press Release

How Workspace as a Service Can Help Your Company Thrive

April 30th, 2020 by admin

A man working at home using a laptop and a headset

As businesses continue to be impacted by COVID-19, they are forced to adapt to the ever-changing landscape. One of the ways companies are adapting is by transitioning to a remote workforce. A service companies can use is Workspace as a Service...

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Posted in: Products & Services, Solutions

Be Prepared for the Worst with Disaster Recovery

October 5th, 2018 by admin

Lonely Road in a Lightning Storm

You often hear people say "be prepared for the worst," and that can mean a lot of different things. In the world of business few things can be worse than losing your data or equipment to some unforeseen disaster. From fires to floods or even blackout,...

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Posted in: Solutions

Are You Ready for a Disaster?

June 25th, 2018 by admin

Lit Match Burning Binary Code

Unfortunately, one of our customers recently suffered a huge business loss after a fire caused their building to collapse over a weekend. Situations like these remind all of us how important it is to have a business continuity and disaster recovery...

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Posted in: Products & Services

Business Continuity in Face of Climate Change

April 9th, 2018 by admin

Lightning over a stormy sea

2017 was a busy hurricane season for the Florida coast. The Western United States experienced wildfires that caused massive destruction and loss of life. More and more businesses are realizing that in order for their businesses to survive...

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Posted in: Solutions