TouchPoint Networks Blog Articles

Technology News and Articles

How Does Video Surveillance Help Protect Your Business?

March 18th, 2024 by admin

A surveillance camera

Have you ever wondered how you can make sure your business stays safe, even when you're not around? Imagine having eyes everywhere, watching over your shop, office, or warehouse, even when you're miles away. That's where video surveillance comes...

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Posted in: Solutions

How Does UCaaS Benefit Businesses?

February 15th, 2024 by admin

People in a meeting with connected devices

Seamless communication and collaboration are crucial for success in the modern business world. Unified Communications as a Service (UCaaS) has emerged as a transformative solution, providing businesses with a comprehensive platform to enhance communication,...

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Posted in: Solutions

Keep Technology Current with CTAP

February 1st, 2024 by admin

A hand witha pen interacting with a digital cloud surouneded by technology icons

You have probably heard the term “cloud” thrown around often, but what exactly does it mean? Cloud refers to a virtual space where you can store, access, and manage your data and applications over the internet. Think of it as a digital playground...

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Posted in: Solutions

Reduce Hardware Costs with Virtual Desktop Solutions

January 9th, 2024 by admin

A person working on a laptop

Let's be honest – hardware doesn't come cheap. From powerful processors to memory-hungry applications, the cost of keeping up with the latest and greatest tech specs can be a financial headache for any business. But fear not! Virtual...

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Posted in: Solutions

Improve Efficiency with Call Center Solutions

December 18th, 2023 by admin

A group of employees each at their workstation with headsets answering work calls

In every business operation, communication is the lifeblood of success. Call center services contribute to this success by offering seamless customer interactions. Call centers serve as the bridge that connects businesses with their clientele...

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Posted in: Solutions

How Microsoft Azure Can Empower Your Business

November 1st, 2023 by admin

An employee working productively

The modernization of infrastructure is at the top of the to-do list for organizations that are looking to compete on a global scale. Microsoft Azure offers a comprehensive suite of services and features that empower businesses in numerous ways....

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Posted in: Solutions

Improve Communication with VoIP Solutions

October 16th, 2023 by admin

A headset resting on a laptop keyboard

In the business world, every CEO is concerned with improving their bottom line. Coming up with innovative strategies to meet the goals is the key to success. This is where VoIP comes in. Think of it as your friendly and highly capable accountant,...

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Posted in: Solutions

Why Should Your Company Have Video Surveillance?

September 18th, 2023 by admin

An employee monitoring footage from multiple surveilance cameras

In today's rapidly evolving business landscape, security has become a paramount concern for companies of all sizes and industries. One of the most effective and versatile security tools available is video surveillance. Video surveillance systems...

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Posted in: Solutions

How Do Help Desk Services Benefit Your Business

August 18th, 2023 by admin

Help desk employees

Maintaining a high level of customer satisfaction and ensuring smooth internal operations are vital for the success of any organization. One crucial aspect of achieving these goals is effective and efficient customer support. Enter help desk services,...

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Posted in: Solutions

What Are the Benefits of SD-WAN

July 17th, 2023 by admin

Learn all about the benefits of SD-WAN

In today's interconnected world, where businesses rely heavily on seamless communication, data transfer, and reliable network performance, the need for efficient and agile networking solutions has become paramount. Traditional Wide Area Networks...

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Posted in: Solutions

Improve Business Efficiency With Office 365

July 1st, 2023 by admin

Office 365 is an excellent tool for improving business efficiency

In today's fast-paced business landscape, staying ahead requires hard work and the right tools. Office 365 (now called just Microsoft 365) is a cloud-based suite of applications and has emerged as a transformative solution for businesses...

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Posted in: Solutions

How Cloud Solutions Benefit Your Business

June 1st, 2023 by admin

Learn all about why businesses need cloud solutions today

Cloud solutions offer tremendous benefits to businesses of all sizes. With the emergence of cloud computing, companies can now store and manage their data more securely and efficiently than ever before. This article will provide an overview...

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Posted in: Solutions

Increase Communication with Telecommunication Solutions

May 23rd, 2023 by admin

A man working from his home office while talking on a cell phone

Telecommunication Solutions are an integral part of the modern world. They provide a way to send and receive communication in the form of voice, data, and video without geographic boundaries. It is a key element in helping businesses operate efficiently,...

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Posted in: Products & Services, Solutions

How Do UCaaS Solutions Improve Communication and Collaboration?

May 10th, 2023 by admin

Colleagues having a video conference with employees in a satellite office

In today's rapidly evolving business landscape, Unified Communications as a Service (UCaaS) solutions are becoming increasingly popular among organizations that want to stay competitive. UCaaS is a cloud-based communications platform that offers...

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Posted in: Solutions

The Benefits of Help Desk Services

April 5th, 2023 by admin

A female help desk employee wearing a headset and smiling

Help desk services are designed to provide users with technical assistance in a timely and efficient manner. They provide users with quick access to expert help during their time of need, addressing an array of issues from software installation...

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Posted in: Solutions

Managed IT Services Benefit Businesses of All Sizes

March 22nd, 2023 by admin

A gear overlaid on a bridge and people

Managed IT Services is a type of outsourcing that involves hiring a third-party organization to handle the monitoring, management, and maintenance of an entire or part of your organization's technology infrastructure. This can include hardware, software,...

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Posted in: Products & Services, Solutions

The Importance of Business Continuity and Disaster Recovery Services

March 14th, 2023 by admin

A man using a tablet with server, cloud, and device icons connected by lines overlaid

Business continuity and disaster recovery (BCDR) services are critical components of any business's IT strategy. They provide organizations with the ability to recover from unexpected interruptions or disasters, such as natural disasters, power outages,...

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Posted in: Cyber Security, Solutions, Disaster Recovery

Keep Your Technology Relevant with Our CTAP Program

February 28th, 2023 by admin

A hand touching a digital display of clouds

A CTAP is a program designed to ensure that organizations are utilizing the latest technology solutions and practices to support their business operations. It focuses on identifying areas of improvement in current technology systems, processes, and...

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Posted in: Solutions

The Benefits of SD-WAN

February 13th, 2023 by admin

A cloud with 5 computers connected to it by lines

SD-WAN is one of the most powerful technologies in modern enterprise. It allows businesses to create highly reliable, low-latency communications networks that are far more flexible and scalable than traditional WANs. With SD-WAN, companies can improve...

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Posted in: Solutions

Learn How WatchGuard Wi-Fi Solutions Can Take Your Business to the Next Level

January 31st, 2023 by admin

A red shield with hash characters in the background

WatchGuard is the industry leader in Wi-Fi solutions that provide superior performance, reliability, and security. With a comprehensive suite of products, WatchGuard has the right solution to meet your business needs and take them to the next level....

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Posted in: Solutions

Signs You Need Unified Communications As a Service for Your Business

January 9th, 2023 by admin

A VoIP headset resting on a desk with a phone blurred in the background

Unified Communications as a Service, often referred to as UCaaS, is an all-inclusive communication platform that combines voice, video, and collaboration services into one easy-to-manage package. UCaaS solutions provide organizations with the ability...

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Posted in: Products & Services, Solutions

Urging Business Owners to Take Advantage of Section 179 Deduction

December 27th, 2022 by admin

Transparent glass pig with dollar sign

Leading MTSP Reminds Businesses to Act Soon Before December 31st Deadline PORTLAND, OR - November 22, 2022 - TouchPoint Networks, a leading managed technology services provider (MTSP), is reminding business owners about the IRS Section 179 tax deduction...

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Posted in: Solutions

The Benefits of Remote Monitoring and Management Services

December 27th, 2022 by admin

A lock overlaid on a business meeting. Cybersecurity concept

Remote monitoring and management (RMM) services provide a range of benefits that make them an essential tool for businesses. With RMM, organizations can maximize their IT efficiency while minimizing the resources they need to manage their systems. Here...

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Posted in: Solutions

The Reasons Your Business Should Invest in Microsoft Cloud Solutions

December 15th, 2022 by admin

A brunette woman working from home and talking on her cellphone

Microsoft offers a suite of cloud solutions that can help your business become more efficient and cost-effective. With Azure, you can reduce hardware costs and take advantage of the scalability offered by the cloud, while Sharepoint and Teams allow...

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Posted in: Solutions

Are Business Phones and VoIP Solutions Worth It for Small Businesses?

November 30th, 2022 by admin

A woman in a black blazer sitting on a black office chair and talking on the phone

The answer is a resounding yes! Business phones and VoIP solutions can provide small businesses with many benefits over traditional landline phone services. What's more, the low cost of setup and implementation makes such systems attractive to even...

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Posted in: Solutions

Learn How Video Surveillance Solutions Can Transform Your Business

November 18th, 2022 by admin

An IP Surveillane camera against a blue digital background

Video surveillance solutions can provide your business with a number of benefits that can help to improve both security and efficiency. Here are just a few of the ways that video surveillance can transform your business: Improved security: Video...

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Posted in: Solutions

The Benefits of Managed IT Services

October 31st, 2022 by admin

Cropped shot of a man using a laptop and tablet. Managed IT Services Concept

The modern business landscape is more complex and competitive than ever before. In order to stay ahead of the curve, businesses need to make sure that their IT infrastructure is up to par. However, managing a company's IT infrastructure can be a daunting...

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Posted in: Solutions

Why Cyber Security Should Be Important to You in 2022

October 26th, 2022 by admin

Hackers in Guy Fawkes masks sitting at their computers

As we approach the new year, it's important to reflect on the past and set our sights on the future. When it comes to cybersecurity, there are a few things that we can learn from last year and what we can expect in the coming year. Here are four reasons...

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Posted in: Products & Services, Cyber Security, Solutions

Why Business Continuity and Disaster Recovery Should Be Part of Your Businesses Resilience Strategy

September 20th, 2022 by admin

User turning disaster recovery plan knob.

All business owners know that disasters come uncalled and rapidly shake the core of your business. This last year was proof of this; with Covid-19 emerging and many people switching to work from home, the past year took unexpected turns where working...

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Posted in: Products & Services, Solutions

Why Is Video Surveillance a Must in Any Business?

September 7th, 2022 by admin

An employee looking at video feeds from CCTV cameras

Video Surveillance can be controversial, especially considering how privacy invaders are constantly looming on our heads. However, this particular solution is one of the essential investments you should make in your business. Similar to how you can...

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Posted in: Solutions

Security, Cloud, and Voice Solutions - the Three Factors Needed to Strengthen Remote Working Lifestyle

August 1st, 2022 by admin

A man working remotely on his laptop and his hands behind his head

The pandemic brought about many changes in our lives; however, one particular change that stuck around after the pandemic era is the remote way of working. While people did work remotely pre-virus, the concept has massively gained popularity. Studies...

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Posted in: Solutions

Touchpoint - The Network Services Provider You Are Searching For

July 18th, 2022 by admin

A graphic of locks over a lines of code, with only one of the locks being closed.

A company works on an efficiently working array of networks. Any disruption in this smooth flow can cause trouble and disturbances in the rhythm and lead to massive losses. No company wants this. Considering how the losses aren't only equal to vast...

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Posted in: Solutions

Get Your Cybersecurity Managed by TouchPoint for Your Company’s Peace of Mind

June 7th, 2022 by admin

Close up of tablet on table with security word colud.

With the evolution in technology, one thing that has increased is the breach in data. Companies need to ensure that they have a fool-proof security system so that their data remains secure. A company's data is its main...

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Posted in: Solutions

Understanding the Top Benefits of Hosted Desktop Services to Your Business

May 5th, 2022 by admin

A mobile phone, laptop, and tablet lined up next to each other on a table next to a cup of coffee, each displaying a a 2D graphic of a cloud over a bluish-green background to represent Cloud technology.

It can be confusing with numerous terminologies being used for hosted desktop, like virtual desktop infrastructure, desktop as a service, and cloud-hosted desktop. However, in this post, we aim to clear the confusion and make it super easy for you to...

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Posted in: Solutions

Protect Your Network with Advanced Network Firewalls from TouchPoint Networks

April 18th, 2022 by admin

A businessman looking at a futuristic display of monitoring systems for data networks

Over the last two decades, the use of technology has vastly increased, and around 5 billion people currently use the internet. Unfortunately, something that grew alongside the internet in all these years are viruses, hacking and data breaching. Despite...

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Posted in: Cyber Security, Solutions

A Detailed Overview of Managed IT Services

February 6th, 2022 by admin

User holding a tablet with Managed IT service icons.

Are you a small or medium-sized business owner? Do you wish to provide better business services and excellent customer experiences? If yes, then you might want to invest in managed IT services. Managed IT services provide SMBs the best way to run their...

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Posted in: Products & Services, Solutions

Significance of Cyber Security for Your Business

January 21st, 2022 by admin

A business man standing behind 3 locks, pointing at the red lock

Businesses need cyber security solutions because of the increasing reliance on digital and internet technology in their day-to-day operations. A lack of cyber protection has exposed many small firms to cybercrime, which is on the rise. The most significant...

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Posted in: Cyber Security, Solutions

How Can You Improve Business Security with CCTV Surveillance Systems?

January 10th, 2022 by admin

CCTV Surveillance Camera in the office

Closed-circuit television surveillance systems have made massive technological progress in the last decade. CCTV cameras have come a long way and have become more crucial in any business or residential landscape than ever. Not only are they effective...

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Posted in: Solutions

IT Security Assessment Guide - All You Need to Know

December 27th, 2021 by admin

A man sitting at a desk working on his laptop

As the cyber threat landscape evolves and becomes more complex, routine IT security assessment is a crucial component of a holistic risk management program. Therefore, it is extremely important to keep an eye on security risks and threats to implement...

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Posted in: Solutions

How Zultys is Bringing HIPAA Compliance Remote Work Offerings to Medical Organizations

August 30th, 2021 by admin

A smartphone, laptop, and tablet on a desk each displaying the same screen of a cloud icon surrounded by other icons over a bluish-green background

  While industries have struggled to transition to remote working over the past year, the medical industry has faced a different struggle for transitioning to remote work. Medical organization's tools are required legally to be HIPAA compliant....

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Posted in: Products & Services, Solutions

Helping Companies Successfully Adopt the Hybrid Workplace Model with Advanced Technology Solutions

June 29th, 2021 by admin

A man working from home and in a video conference with employees at the workplace

Leading Managed Technology Services Provider Maximizes Employee Productivity As Businesses Transition to the New Normal EUGENE, OR - TouchPoint Networks, a leading managed technology services provider, announced today the company is helping...

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Posted in: Press Release, Solutions

Healthcare Institutions Struggling to Keep Patient Data Safe

May 29th, 2021 by admin

A doctor using a cellphone and laptop with a stethoscope resting on his desk

TouchPoint Networks Shares Startling Findings and Educates Healthcare Providers on Solutions EUGENE, OR - TouchPoint Networks, a leading managed technology services provider, announced today that the company is sharing a startling fact that has...

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Posted in: Solutions

Helping the Hospitality Industry Provide Excellent Customer Service

March 31st, 2021 by admin

A hotel employee opening a door with a key card

Providing excellent customer service is vitally important for all businesses. As a hotel owner, you need to ensure that you provide excellent customer service, not only over the phone but also to your customers staying at your hotel. The hotel...

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Posted in: Solutions

Helping Businesses Shift from Survival Mode to Strategic Growth

March 17th, 2021 by admin

People shaking hands

Leading Managed Technology Services Provider Presents Workplace Interaction Strategies for Small to Mid-Sized Businesses TouchPoint Networks a leading managed technology services provider (MTSP), announced today that the company is helping businesses...

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Posted in: Press Release, Solutions

Unified Communications Improves Collaboration and Productivity

March 4th, 2021 by admin

A man working from home using a computer and a headset

The emergence of COVID-19 last year and the subsequent changes to work practices, such as working from home, and increased video conferencing, have increased the need for businesses to adapt to better support their employees. At TouchPoint Networks,...

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Posted in: Solutions

Providing Solutions to Increase Productivity for Your Remote Workforce

November 23rd, 2020 by admin

A businessman holding a cloud with connected servers and devices

With states experiencing continued surges in COVID-19 cases and restricting occupancy rates inside businesses, working from home is continuing to gain popularity. There are hurdles to traverse in transitioning to a remote workforce, but the cloud provides...

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Posted in: Solutions

Helping Companies Transition From Old Phone Systems that Hindered Remote Work

October 28th, 2020 by admin

A man working from home using a computer and writing

PORTLAND, OR - TouchPoint Networks, a leading managed technology services provider (MTSP), announced today that the company is helping small to mid-sized businesses (SMBs) transition from outdated phone systems that hindered remote worker performance...

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Posted in: Press Release, Solutions

Providing Customers With a Technology Plan for Continued Operations

September 28th, 2020 by admin

A business person using a tablet and a laptop

PORTLAND, OR -TouchPoint Networks, a leading managed technology services provider (MTSP), announced today that the company is building technology plans for businesses to continue to operate through the pandemic. TouchPoint Networks begins...

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Posted in: Press Release, Solutions

Video Surveillance Cameras Keep Your Business Protected

August 20th, 2020 by admin

A surveillance camera on a blue background and a man's hand pointing towards the camera

As a business owner, you need a way to protect the assets within your building. You've tied up significant sums of money in your computer systems, and any products your business offers. Losing these products to theft would be a headache to deal with...

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Posted in: Solutions

Providing Cybersecurity for Your Remote Workforce

June 16th, 2020 by admin

A blue shield with a keyhole is deflecting red skeleton heads

With businesses moving to a remote workforce, protecting their data network has become even more critical. Some employees are using their personal devices for work-related purposes, and phishing scams are circulating that are using COVID-19 as the subject....

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Posted in: Solutions

TouchPoint Networks Offers Hosted VoIP to Ensure Quality Communication

May 11th, 2020 by admin

VoIP headset resting on a computer keyboard

As the COVID-19 pandemic continues to impact the US, businesses are forced to adapt by moving to a remote workforce. This does present some hurdles as companies need to ensure employees can remain productive and efficient in the new environment. At...

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Posted in: Solutions

How Workspace as a Service Can Help Your Company Thrive

April 30th, 2020 by admin

A man working at home using a laptop and a headset

As businesses continue to be impacted by COVID-19, they are forced to adapt to the ever-changing landscape. One of the ways companies are adapting is by transitioning to a remote workforce. A service companies can use is Workspace as a Service...

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Posted in: Products & Services, Solutions

The Importance of Video Surveillance for Your Business

March 12th, 2020 by admin

A man in a blue shirt reviewing security camera footage on three different screens

There are many benefits to installing surveillance cameras in your business. Surveillance cameras are an essential tool to increase loss prevention, safety, and security. At TouchPoint Networks, we offer remote video surveillance, so you know what is...

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Posted in: Products & Services, Solutions

TouchPoint Networks Has Phone Solutions for Your Business

February 7th, 2020 by admin

Two businessmen shake hands on a blue background that has a city skyline

At TouchPoint Networks, our goal is to help our clients become more efficient, profitable and to give them an advantage over their competitors. We are always learning and keeping up with the latest technology. By partnering with leading technology...

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Posted in: Solutions

Avoid Obsolescence and Keep Your Technology Current with CTAP

January 29th, 2020 by admin

Hand touching a screen depicting computer hardware

Technology is always changing and evolving. Equipment that was up-to-date when you purchased it becomes obsolete very quickly. It isn't cost-effective to have to buy new equipment every year, or every few years. That is why TouchPoint Networks offers...

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Posted in: Products & Services, Solutions

The Importance of Network Security Assessments for Your Business

December 13th, 2019 by admin

A man's hand holding a stethoscope to a keyboard

A serious problem threatening businesses everywhere is network vulnerability. Organizations rely on their networks, servers, and equipment to adequately run operations. However, it is common for many companies not to use proper IT habits,...

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Posted in: Products & Services, Cyber Security, Solutions

TouchPoint Networks Is Fortifying Your Managed IT

November 27th, 2019 by admin

illuminated lock in a computer chip

Our goal is to keep your operations equipped with the most innovative cybersecurity solution around; that’s why Fortify Endpoint security is the newest addition to our cybersecurity solutions. Fortify offers threat protection, remediation, swift...

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Posted in: Cyber Security, Solutions

The Top Benefits of TouchPoint Network's Express SD-WAN

September 25th, 2019 by admin

Computer monitor showing graph

Standard networks like the traditional WAN don't do enough to power your business. From the limited bandwidth, the multitude of different devices connected to several various links, and the unpredictable application traffic and performance due to lack...

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Posted in: Solutions

Improving Operations with Virtual Desktop Infrastructure (VDI)

June 12th, 2019 by admin

Image of a cloud behind a laptop

As business technology advances, many small to mid-sized businesses (SMBs) struggle to stay afloat because having the proper systems in place for functional operations takes money and resources that can be hard to come by in the early stages of a...

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Posted in: Solutions

How to Make a Positive Impact on Your Business with Workplace-as-a-Service

May 20th, 2019 by admin

Cloud services

As concepts like bring-your-own-device (BYOD) and work from home become more and more prevalent in the job market, businesses are starting to notice the benefits that come with offering more flexibility and mobility in the workplace. Companies and employees...

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Posted in: Solutions

It's Time to Move to the Cloud

April 15th, 2019 by admin

Four co-workers having data beamed to them from the cloud

Do you want an affordable solution with top-of-the-line business features and better overall control of your voice systems? It may be time for your business to make a move to the cloud. Cloud-based phone systems have been growing in popularity amongst...

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Posted in: Solutions

What is Enhanced 9-1-1 (e911)?

April 12th, 2019 by admin

Fire and smoke on roof of brown, single-story brick house

At TouchPoint Networks, we offer security, emergency, and dispatch solutions for any business, organization or facility in the Pacific Northwest area. One of the most essential safety solutions we provide is our e911 system that can help for faster dispatch...

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Posted in: Products & Services, Solutions

How WatchGuard Protects You From Phishing

January 22nd, 2019 by admin

Hacker

Phishing is the fraudulent attempt to obtain sensitive information by pretending to be a trustworthy sender in online communications. This scam is occurring more often because quite frankly it's working; as 76% of businesses report being a victim...

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Posted in: Solutions

Be Prepared for the Worst with Disaster Recovery

October 5th, 2018 by admin

Lonely Road in a Lightning Storm

You often hear people say "be prepared for the worst," and that can mean a lot of different things. In the world of business few things can be worse than losing your data or equipment to some unforeseen disaster. From fires to floods or even blackout,...

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Posted in: Solutions

Moving to an Easier Video Conferencing Solution

September 5th, 2018 by admin

Business People Holding a Video Conference Meeting

Anyone who has had to set up a conference room on their own knows the trouble – confusing cables and buttons, missing instructions, spotty connection, and being limited to the one room each time. With TouchPoint Networks' easy to operate, HD-quality...

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Posted in: Solutions

Zultys for UC

May 27th, 2018 by admin

Business people at meeting

For many modern businesses, the need for flexibility in the workplace is paramount to having successful, satisfied employees and a booming business. We have all heard the news that speaks more and more about the "rising mobile workforce"...

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Posted in: Solutions

Business Continuity in Face of Climate Change

April 9th, 2018 by admin

Lightning over a stormy sea

2017 was a busy hurricane season for the Florida coast. The Western United States experienced wildfires that caused massive destruction and loss of life. More and more businesses are realizing that in order for their businesses to survive...

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Posted in: Solutions

Providing the Flexibility to Work Anywhere

March 1st, 2018 by admin

Man in a field

With internet access in most every café, household, and campus being more common, mobility is becoming a hot topic for the modern worker. While the office is still a very important place for meetings and working with colleagues, the past 20 years have...

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Posted in: Solutions

Technology Assessment

January 23rd, 2018 by admin

Old phone phone switchboard

Competitive advantage is often the doorway to success in the industry these days and it is never just one solution that will get you there either, but rather a combination of solutions. In a lot of cases, businesses that switch to a Unified Communications...

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Posted in: Solutions

Surveillance

January 18th, 2018 by admin

Surveillance

With technology enhancements video surveillance has become a viable real-time solution for loss prevention. You can now view operations using any device with internet access, anytime from any location. In addition to real-time access, data is saved to...

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Posted in: Solutions

CloudJumper Launches Customer Management Module

October 9th, 2017 by admin

CloudJumper

Recently our very own Chuck Whiteley was invited to weigh in on CloudJumper's channel partner portal, my.CloudJumper. CloudJumper is a Workspace as a Service (WaaS) platform for agile business IT. After a busy year onboarding and configuring...

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Posted in: Solutions

Challenges of VoIP and How to Overcome Them

October 9th, 2012 by admin

Businessman throwing a desktop phone across the room from behind an office desk

Have you felt like throwing your phone across the desk?!  We recently attended a trade show and met a surprising number of IT managers and business owners who probably at one time did want to chuck their phone! They had recently adopted VoIP in their...

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Posted in: Solutions